• Off topic

  One answer, on 7/13/2022

  RE: Registration
  @Mark-Swanson Hi and welcome to the forum. . . . . My registration did not go smoothly, and I cannot get access to a real person to resolve it. Any suggestions? . . . . . Which program you are referring to would help and any error messages you
• Movie Studio

  3 answers, most recent on 8/28/2022

  RE: The computer Freeze and MEP dont work
  @allaa-Azawi Hi From the PC Doctor toolbox information for the previous 30 days there appear to be several different sources of crashing none of which appear to have been caused by or affected MEP. MEP - 2 crashes with the same
• Movie Studio

  13 answers, most recent on 7/4/2024

  RE: Registration/Activation Problems
  THEY'RE BAAAAACK!I have Magix Video Pro X16. (It was a problem in X15 too.) I drag an MP4 video or the AVI file (below) and I get the dialog "MAGIX Video Pro X16 The program needs access to a file with MPEG-4-Codec. For copyright reasons, activation
• Web Designer

  2 answers, most recent on 6/8/2022

  RE: Xara Web Designer Premium info
  @ARISTOTELISGEORGE-LILOGLOU Hi Assuming the full message is: Error code -24 'serial number has already been registered to another email address' The message appears when you try to activate the program when a typo is present in the email address, or
• Movie Studio

  11 answers, most recent on 8/4/2022

  RE: an error occurred during proxy rendering
  @johnebaker @Jacek-Leniowski I think....  The purpose of proxy rendering is to adopt the properties of the source material. This includes aspect ratio, interlacing settings, and frames per second. Try to export the file with a different
• Music Maker

  6 answers, most recent on 1/25/2024

  RE: Keeps crashing
  @simon-Woodward Hi Any error messages, popups or information on the cause of the crash in the crash log, are you getting a request to send the crash log to Magix when you restart the program? John EBForum Moderator
• Movie Studio

  3 answers, most recent on 7/18/2022

  RE: Need to get a new code to activate my software
  @Charlie-Orca Hi and welcome to the forum. Assuming you entered the full serial number including the P3- prefix. The error code -14 message means you are putting a valid MAGIX serial number into the wrong MAGIX product, version or edition. Which
• Web Designer

  2 answers, most recent on 6/8/2022

  RE: Xara Web Designer Premium info
  @ARISTOTELISGEORGE-LILOGLOU Welcome to the Magix user to user forums. For information about error code 24 please read this page. As to the question about shortcuts: are all these on your computer desktop? You need them all only if you want to have
• Music Maker

  2 answers, most recent on 5/7/2022

  Problems with running this program
  At present running the free Music Maker, results in the following error report. Exception Desc Thread name address module Prog Thread OX8000 Breakpoint Muma Location ox00007 Qt5Web EngineC Music Maker 3200.   So far I have been unable to use this
• Music Maker

  5 answers, most recent on 6/17/2022

  RE: How to load missing beatbox.vst3 : music maker premium 2022
  Music Maker premium 2022 / Did an uninstall and reinstall and the same problem exists : "The following VST plug-in cannot be loaded beatbox.vst3" "Could not instantiate the Beatbox plugin" The program hangs for long time looking for the plugin and
• Movie Studio

  26 answers, most recent on 11/20/2022

  RE: Movie Edit Pro - Audio crackling when crossfading video files.
  @FernandoBadler @johnebaker @AAProds Hi. The crackling doesn't happen to all cross-fades. Only those with extremely low frequencies that are dominant such as thunder or explosions. I don't know if that would be consistent across all video editors or
• Music Maker

  19 answers, most recent on 8/29/2022

  RE: Installation error 1620. The Installation Package could not be opened.
  @Rick-mid, @SP. Hi . . . . restart your computer while holding the SHIFT key on your keyboard to enter the a menu where you can reinstall Windows from scratch . . . . This may not be necessary, it is possible that a Windows update pending a restart
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  @Reyfox Hi, Thanks for the video about Normalizing in Vegas. It proves my point - in Vegas it's a Switch and you don't know by how much the gain was adjusted. In VPX/MMS, you do. However, in VPX, you cannot adjust the ceiling which is a
• Music Maker

  3 answers, most recent on 7/20/2022

  RE: No Registration code for 2022 Premium Edition
  @Kushionne Welcome to the Magix user to user forums. Since you have a physical copy of the program, i.e., a CD or DVD, I would expect to find the serial number on or in the box it came in. Have you checked there? I assume you bought this direct from
• Music Maker

  3 answers, most recent on 12/21/2022

  RE: MM 23 Freezes after startup
  @Welch-C Hi We need more information then you have given to be able to even start diagnosing the issue you are having. Computer specification and program version, see this topic for what is required and please quote processor and graphics card
• Movie Studio

  5 answers, most recent on 7/18/2022

  RE: Movie Studio 2022 Suite 'Hand' icon problem
  John, many thanks for your comments and help. The program doesn't come back after 30 seconds and there are no error messages. My PC system is as follows: Processor: Intel(R) Core (TM) i7-6700 RAM: 16gB 64 bit operating system Windows 10 Home
• Video Pro X

  24 answers, most recent on 10/8/2024

  RE: VPX Converting a Movie (MVD) to a Project (MVP)
  @Can-Dive Hi, I guess that you didn't see my Edit. Al got it right with the most obvious solution, Save as and delete unwanted Movies. Better would be Save, Save as, delete unwanted Movies. Reason: between deleting movies and save as, there could be
• Movie Studio

  34 answers, most recent on 12/4/2022

  RE: What is most important to have in a video editing PC build using Magix
  @johnebaker @Tusk What to do about older codec compatibility I'm not quite sure about. Ray. @johnebaker Welp, yet another issue that popped out of the blue that caused me to find where I can download my purchased codec. I just got back from
• Web Designer

  One answer, on 6/25/2022

  RE: Xara Web Designer Premium Installation problem
  @Blossom Hi Please do not duplicate post on the same issue, I have hidden the duplicate post which is related to your second issue above. Item 1 The stopping of the download is often caused by connectivity issues that can occur anywhere in the chain
• Audio Cleaning Lab

  4 answers, most recent on 6/26/2022

  RE: Error Message " Error while writing noise sample file "
  @KAMAL Hi From the images above: Depending on which Antivirus programming is protecting the PC, you can't have both. With Kaspersky completely disabled, Microsoft Defender is protecting the PCThe feature you need to add an exception to, if turned
• Music Maker

  3 answers, most recent on 12/21/2022

  RE: MM 23 Freezes after startup
  @Welch-C Hi We need more information then you have given to be able to even start diagnosing the issue you are having. Computer specification and program version, see this topic for what is required and please quote processor and graphics card
• Samplitude

  5 answers, most recent on 5/23/2022

  RE: Samplitude Crashing
  May 19, 2022 I just began using Samplitude Pro X6 and am experiencing crashing almost every time I record. I record classical music, 4 - 6 channels, up to 6o minutes per virtual project with some stops and restarts (same project) All seems fine
• Video Pro X

  41 answers, most recent on 10/16/2022

  RE: Cant edit 4k videos nicely.
  @Pawel-Rybinski Have you only upgraded the graphics card on your system? Are you still running an Intel Core i7-4790K? I have the original Osmo Pocket and can run at the 4K settings with no problems using H264 and up to 20 mixed tracks of audio and
• Video Pro X

  One answer, on 10/22/2022

  [Closed] Bad upgrading process 19 to 20 - what is going on?
  Hi all,   I got a notification to upgrade from 19 to 20. Great! I chose to install. At the very end there was a window which simply said "Remove Product". Now, obviously I do not want to remove Vegas so I exited the screen without clicking