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Hello! Thank you for your time, I have version 31.0.1.13, and find myself struggling with a reoccuring problem. Last night I was working on Music Maker and the program had an error and crashed. Reloaded it, and it would not recognize that I have the

Music Maker

4 answers, most recent on 10/5/2022

RE: upgrade ignoring my custom installation directories

@ACGuernica Version 31.x.x.x is MM 2023 so, as I rather suspected (and I believe inferred in my earlier reply) you have actually upgraded from MM 2022 to MM 2023. No cost is involved in this change unless you choose to pay the upgrade fee in order

Music Maker

4 answers, most recent on 10/5/2022

RE: upgrade ignoring my custom installation directories

wsdww @ACGuernica Like you, I do not accept the "default" installation for the Program (I use a dedicated D:\ drive) but I do allow the Soundpools, Instruments etc., to install to the defaults. With that setup I have never found that any

Music Maker

4 answers, most recent on 10/5/2022

upgrade ignoring my custom installation directories

After updating to the latest version of Music Maker (version 31.0.1.13) the custom installation was ignored. It set up in the default installation drives and folders. I didn't have much room on the C drive (default install) hence why I aimed to put

Music Maker

One answer, on 10/6/2022

Updating the latest version Program causes error on Soundpool?

Hello. Im am a frequent User of the Music Program Magix Music Maker Premiun 2022 and after I have uppdatet to latest version this week then all the Purchesed soundpools that I have in my Soundpool Box couln,t be open?? all went to locked

Movie Studio

11 answers, most recent on 10/4/2022

RE: Error Occurred While Uploading

@Ian-Schwartz Hi, If as you say there is no way to "keep up", don't you think they should not include it as a feature? Yes, but they have to offer the feature because the competitors do...with the same problems. One should not use an uploader from

Music Maker

One answer, on 10/4/2022

RE: get_user_documents_path0 cannot get the documents>pair

@atzetm I think the RAM error message appears even if you have enough RAM. It is just the standard error message if a VST cannot be loaded. I think it was useful back when Music Maker was still a 32 bit application because back then it couldn't use

ACID

9 answers, most recent on 10/4/2022

RE: Acid Pro 8.0 Application Initialization: Error code: -1

@Alan-Pitt Hi Error code -1 usually means the program cannot cannot connect to the Internet for registration, or the email address software is registered with does not match current email address. Are you using the original email address the

Music Maker

3 answers, most recent on 10/4/2022

Error message: "ShopManager Cache Db error: DriverNotAvailable"

I've just updated my version of Music Maker Premium recently, which I've had since the 2021 version, and now I receive this message upon opening that says "ShopManager Cache Db error: DriverNotAvailable." The program will run, now as the free

ACID

11 answers, most recent on 10/2/2022

RE: "Acid Pro 10.0 has stopped working" error on startup

@Alan-Pitt Hi . . . . I can install Acid multiple times over without issue but it's actually opening the programme once installed. It works fine but then the -1 error message appears once the software has been closed and an attempt is made to open

Movie Studio

6 answers, most recent on 10/2/2022

RE: Download Problem

@johnebaker If you have already downloaded the trial version of the program you can activate this with the serial number and then download the extra content. John, I may have been holding my mouth the wrong way but IIRC, when I tried to

Movie Studio

One answer, on 10/1/2022

[Closed] ERROR: -2147163964 occured during installation

Hello Experts, When I try to install the movie studio platinum 14 the following message is displayed. Module C:\Program File\VEGAS\Movie Studio Platinum 14\x86\stvstproxystubx86.dll failed to register. HRESULT -2147024703 My software -

Movie Studio

2 answers, most recent on 10/3/2022

RE: How to access logfile

@k9vet Hi The log file for burning in MEP 2020 is located, (IIRC), in C:\Users\UserName\AppData\Roaming\MAGIX\Program version\dbk.log. Error -5 is a generic error indicating that something tripped up the encoding process - depending on which step

Samplitude

One answer, on 9/27/2022

RE: i can't save the newly created file

@Bujor-Voinea Puteți încărca o captură de ecran a mesajului de eroare pe forum? Puteți utiliza simbolul săgeată albastră de deasupra casetei de text pentru a face acest lucru. Sound Forge poate avea probleme cu un caracter din numele fișierului sau

Music Maker

No answers, created on 9/26/2022

All Directories Lost after Update to 31.0.1.13

I can no longer find my audio files because The new update changed my directories. This is not a question as much as frustration with each new update comes more problems that I have to try and fix. I'm not too concerned with the lost directories as

SOUND FORGE

4 answers, most recent on 9/20/2022

RE: Mu-law audio files

Can anyone help...? I have Sony SoundForge 16. Went away for a few days. Came back to record voice narrations. Every time I open the program I get a "crash recovery" error message. It says "files that can be recovered are unrecognized temp files" .

Photostory

2 answers, most recent on 9/22/2022

RE: Instalation programs

@Andrzej-Aleksiejuk Hi The two issues you are having may be related to the -1603 error -1603 which means the run permissions or Temp folder access permissions are incorrect. See this Support article, and this Microsoft article/solution if you cannot

ACID

13 answers, most recent on 3/22/2023

RE: Not enough disk space on my C drive!

I tried your directory change suggestion with no luck. When I first open Acid, I get a message that my temporary directory is getting low on space and that I should free up room on my C drive. If I hit ok in the box showing, the program will open,

Photostory

2 answers, most recent on 9/15/2022

Mxmpeg2_dll Error on install

My new purchase will not work. What are my options to fix this problem? Gives this error : MAGIX Photostory deluxe 2023 15.09.2022 03:26----------------------------------------------------------------------CrashDump

Photostory

2 answers, most recent on 9/22/2022

Instalation programs

I bought the Photostory Deluxe app (series and installation instructions) from your online store. I am having trouble installing one of the program components, namely Travel Maps. When installing this add-on, a window appears stating that the

SOUND FORGE

23 answers, most recent on 10/15/2022

RE: I cannot update Sound Forge Audio Studio 15 or 16, or Music Maker 2023

OK The program, Sound Forge Audio Studio 16 reinstalled, BUT now I'm getting the error message about OpenGl when that starts up. This DID NOT happen prior to tonites installation with any of the Sound Forge programs I've used. I am absolutely damned

ACID

5 answers, most recent on 9/14/2022

RE: error code -59

thank you that is just what I need. also worth mentioning other programs are able to uninstall. I did try to see if it was all programs or just acid pro 11 but its just acid pro 11 that won't let me so hopefully this will work, as I am fairly sure a

SOUND FORGE

23 answers, most recent on 10/15/2022

I cannot update Sound Forge Audio Studio 15 or 16, or Music Maker 2023

Hi, I've been using S F Audio Studio 15 & the newer version S F Audio16, plus the new Music Maker 2023, on my PC running Windows 10 for quite a while without any recent issues. However, I cannot update either program. When the update page opens

Music Maker

One answer, on 9/12/2022

RE: can't download my paid content for Music Maker

@Jose-Rodriguez6561 You just need to download Music Maker Free Edition from Magix.com. After you installed it you need to log in with your user account and all your Premium Edition features should unlock automatically so you can redownload them. If