• Movie Studio

  51 answers, most recent on 12/14/2024

  RE: How to burn files to BD with menus but without having to re-encode?
  @jak.willis Hi Jak . . . . I can post a Mediainfo analysis to show you what kind of bitrates the videos are in. . . . That would help a great deal so we can see what you are dealing with. Thanks John EB
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  Thanks John. If you look at my screenshot, there is the start of a video....showing the start screen of the Aiwa VCR I used to upload the original VHS video.....and I can play this video with MMS. Can this happen even if the video is not in the time
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi Thanks for the clarification. Did you do a Restart not a Shutdown of the PC after the update? We need more information, which version of Video Pro X is installed, and what is the specification of your computer system, see this
• SOUND FORGE

  4 answers, most recent on 12/15/2024

  RE: 24 Channel editing
  Seasons greetings @ray-faiola,SF Audio Studio supports up to 6 channelsSF Pro supports up up to 32 channels. See the Magix Sound Forge comparison table
• SOUND FORGE

  7 answers, most recent on 1/31/2026

  RE: Can't save sound recordings from vinyl rsestoration tool as mp3
  I am using a folder in user/documents. Not a temp file. I am not doing any editing on the file (may nornalize). I can see why you save as a wave file. I used the reset all preferences and clear cache. Recorded again, same thing. If I go to the file
• Movie Studio

  16 answers, most recent on 1/31/2025

  RE: New Blue Essentials GPU Support aktivieren (Magix Video Suite 2025)
    On my system, it appears the problem rests with VPX/MMS rather than the plugin. I tested it on a number of editors and playback is smooth after applying the NewBlue noise reducer in Vegas Pro 22, Videostudio 2023 and Pinnacle Studio
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  No worries right now @AAProds. We'll see how we go with the new burner in the machine. Cheers
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @johnebaker @Can-Dive @Gid @AAProds @Iris-Willis Hi. I'm back. Looking at the new file from Gid I still can't use it. I also see no thumbnail from the images even if I change the file extension. The new file crashes both MMS 2024 and VPX14. Will
• Movie Studio

  11 answers, most recent on 11/4/2024

  RE: movie studio 2025 suite - sound missing on clips
  @CubeAce, @spuddy13 Hi Ray . . . . preselection of a track that has avoided me ever seeing that happen . . . . Yes. Tthe empty tracks do not affect the behaviour shown. There is more ! There are various 'Paste modes' which affect what happens when
• Photostory

  4 answers, most recent on 1/29/2025

  RE: Storyboard Problem in Photostory deluxe 2025
  @robert-d8452 Hi See this comment. If that does not help, please give more information on how you are adding the images to the timeline. Also check if they are on the timeline in Timeline mode and/or can be added. What is the specification of your
• Music Maker

  One answer, on 4/7/2026

  RE: App Crashes when FX are Used on Vocals
  @producer2000 In case there are cache problems you could reset the program settings under the File > Settings menu. Other things you could try: - restart your computer via the Restart option and not the Shut down option - check Windows for errors
• Movie Studio

  51 answers, most recent on 12/14/2024

  RE: How to burn files to BD with menus but without having to re-encode?
  @AAProds Hello AndyW, Thanks👍 for the internet link. I see that you can create an MP4 file with a menu structure with that program without using MEP2019. But as you already wrote, it still needs to be re-encoded. Greetings,Rob
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS Hi Magix support are referring to the drivers for graphics card(s) in your computer, and you have the correct settings in Photostory. For the Program settings press the Y key on your keyboard and select the Device options tab. In the
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @m2005 That solution was suggested (by me) in the first reply to this thread but it's great to see a Magix employee participating here!! @GeeGee I understand what you say about Win 10; the whole situation is very unclear and M$ seems to be doing not
• Samplitude

  12 answers, most recent on 7/10/2024

  RE: Routing Modern and Massive with Magix Samplitude Music Studio 2022
  Awesome, that's super encouraging to see that someone else has the same stuff as me and that it actually works haha. I'm seeing a few big differences in how yours looks compared to mine so I'm definitely doing something wrong lol. I should hopefully
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Hi . . . . I can see that my website files are uploaded, but whether they are in the correct folder . . . . Are they in the www folder? If not, move them there using FileZilla, note you must keep the file/folder structure of the
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @emmrecs Hi Jeff, Thanks for taking a look. I don't get the choice about opening the file - "Always" or "Just once" - for MVP files. That is, I don't see this when right-clicking on the file, "Open with." With some other files, I get the choice,
• Movie Studio

  4 answers, most recent on 8/9/2022

  [Solved] Chapter markers and chapter when burning a DVD
  I have placed to chapter markers in the this video I'm making and named them "Photos" and "Announcements." [see Screenshot 47]. It's my understanding that when I press the disc in the upper RH corner to burn a DVD, the chapters should show up in the
• SOUND FORGE

  2 answers, most recent on 8/10/2022

  RE: [Solved] Where are the Downloads?
  @Tim-Fees Please read https://www.magix.info/us/forum/osx-catalina-and-sound-forge-mac--1244059/. As you will see, the Mac version of Sound Forge has not been updated to run under all recent versions of MacOS and that seems unlikely to change,
• Movie Studio

  8 answers, most recent on 5/18/2025

  RE: MEP 16 Pro Plus - Creating Caption Color Background Mask
  @CarpentersMate Mike, you'll see my title background goes right across the screen. I settled on that technique because it was too cumbersome to adjust the width of each background to match the length of the text. It could be done though: after you
• Off topic

  160 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  My experience is also a turn-off regarding buying from MAGIX.  I did support-requests but never got a response or the download-links etc.  They were paid with PayPal but I have never had a problem with such payments.  The initial upgrade to MUSIC
• Movie Studio

  7 answers, most recent on 12/3/2025

  RE: Legacy Movie Edit Pro installer crashes in Download screen
  Excellent! Thank you I will contact customer support to see if they can help. Appreciate you!
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: [Solved] Making Blu-rays
  @MikaS I would try using the Magix AVCHD bluray authoring option (which has an option for 1080P25) but burn it to the "Image Recorder". That will produce an ISO file, which is, in effect, the disk image. Then, use Imgburn to burn the ISO to a bluray
• Movie Studio

  9 answers, most recent on 9/18/2024

  RE: How to resize and move Image Objects
  Hi Theuns, I don't know why Magix has this by default. When you see more than 2 objects get selected when you select 1, they are grouped. Click on the Ungroup (Shift+G) button in the toolbar above the timeline. Now you can move the arrow object