• Movie Studio

  23 answers, most recent on 8/21/2023

  RE: HEIC Photos
  @me_again VPX14 will load 1 but no image, load a second & it crashes, there might be setting that can be changed but.. Adobe AE will work fine with them - until it crashed  
• Movie Studio

  5 answers, most recent on 2/26/2024

  RE: Movie Studio 2024 Platinum Red Line and Audio Shadowing
  Thanks Ray, I have managed to resolve the red line but the audio issues persist. It behaves as though the audio from two separate pieces of video are playing in the same clip. It only affects certain clips, and the audio was correct when i created
• SOUND FORGE

  13 answers, most recent on 9/25/2023

  RE: Connecting Sound Forge Audio Studio to Tascam US-322
  @Derek-Overy Thank you very much. Your interface records in 44100 Hz and 24 bit but it seems Sound Forge records in 16 bit. Maybe this difference is causing the crash? Please create a new empty file first, then change the bit depth to 24 bit by
• Movie Studio

  One answer, on 9/24/2023

  my Media
  Having just purchased and installed video suite 2024 when I click on my media the program crashes I have uninstalled the program and reinstalled it but its the same with an error in module "ntdll"load address 0x00007fff72050000] to address
• Music Maker

  3 answers, most recent on 7/24/2023

  RE: MUSIC MAKER CRASH
  @marek-varsavik Nie możemy Ci pomóc z tymi informacjami.  Opisz, co robisz, aby spowodować tę awarię.  Proszę podać specyfikację sprzętową komputera.     We cannot help you with this information. Please describe what your are doing to cause this
• Movie Studio

  13 answers, most recent on 8/17/2023

  RE: Program Error
  Hello Ray. As I said I shoot RAW and JPEG and they end up in one file when downloaded. Only use a separate JPEG file when I've processed the RAW file. The problem only arose when I wanted to quickly edit a video file which was also in the downloaded
• Video Pro X

  3 answers, most recent on 3/4/2024

  Program keeps crashing every few minutes - help!
  Hi all, I've been using Video Pro X for several years now with no issues. A few weeks ago, I began working on a video project, and everything was going smoothly at first. However, I am now experiencing repeated crashes every time I attempt to work
• Movie Studio

  8 answers, most recent on 11/1/2023

  RE: MAGIX Movie Studio 2024 Suite is crashing just after starting
  @Venkatesh-VTVT Hi. The end of the crash report. FriendlyEventName=Stopped workingConsentKey=APPCRASHAppName=MAGIX Video deluxe PlusAppPath=C:\Program Files\MAGIX\Movie Studio 2024
• ACID

  No answers, created on 11/29/2024

  Acid Pro 11 Crash During Start
  I have Acid Pro 11.0.2.22 x64 installed on a Windows 11 Lenova Yoga 9 laptop. When I start the program, the splashscreen pops up and start-up continues loading uptio the begining few seconds of the vst scan. Once it hits that point in loading the
• Music Maker

  3 answers, most recent on 9/10/2023

  Revolta 2 errors
    Using Revolta 2 results in frequent program crashes, and besides that, it significantly reduces the program's performance. This makes using the instrument very difficult, please fix it! My computer: Geforce 4070 Ti AMD Ryzen 5 2600 32GB
• Video Pro X

  16 answers, most recent on 3/27/2025

  RE: VPX16 Shot Match - How to (Help?!)
  @johnebaker Hi, If I select these 3 the only one that shows in the Source monitor is the one that's highlighted dark yellow. If i select this image (I suspect it doesn't matter if it's a video or pic) The three videos selected get the Shot Match
• ACID

  2 answers, most recent on 3/13/2023

  RE: Files offline after fixing runtime error
  @Morris-Ruberto I believe for solving the offline problem you need to put the files back into their original location. To see the cause of crashes check the Windows Reliability monitor or Windows Event Viewer. Windows should record a detailed crash
• ACID

  5 answers, most recent on 6/28/2023

  RE: ACID PRO MOST STABLE VERSION??!!!!
  I think a good mitigation against these issues is... Using Stock ACID Pro plug-ins wherever possible, and only using third party VST[3] plug-ins as a last resort. If you have a choice between VST2 and VST3, always use the VST2 as MAGIX's VST3 Engine
• Music Maker

  4 answers, most recent on 11/18/2024

  RE: is the license permanent ?
  @Muhammad-Habibullah Some additional information: Included loops are always non-commercial. You can use them fine for private stuff but you cannot release anything which generates income for you. For this, you need to acquire additional commercial
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @popfizz Hi, Your support is lame... I see from your post on the Vegas forum that the top guy on the Vegas team has replied to you on the forum and, interestingly, your only request for support was about Hub features and you were told that you
• ACID

  One answer, on 6/28/2023

  iLok license manager
  I recently had my computer crash. I use iLok manager to find all the programs I have purchased. I don't see where to go On Acid Pro 11 website to register in iLok manager.for this product. Is this possible?
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  Hi I have magic music maker 2025 ultimate and for some reason it is stuck on version 33.0.0.6 when I click the tab to update to the new version which is 33.0.2.10 it gives me the option to download it however once it downloads when I click on
• Video Pro X

  12 answers, most recent on 12/12/2023

  RE: Crashing in video proX14
  @Stanislav-Zakharov Hi and welcome to the user to user forums. I too am running VPX 14 and you are running the last updated version. First make sure you have more than 10GBs of free space on your C: drive for the program to produce the temporary
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I fired up acid pro 10 for first time in a while see if it had an update or improved. I tried to render a file but it crashed the daw, it would however work in "real time render" so that was a workaround. Also with the inserting vst's problem, the
• Music Maker

  10 answers, most recent on 9/12/2023

  RE: crashes
  @Shaggy-Carter Also, have you done a search for related posts that might help you?Eg: in the Search Bar at top of this page, type in:  - music maker drums - music maker crash - music maker timeshift problems - music maker troubleshooting The forum
• SOUND FORGE

  4 answers, most recent on 11/8/2023

  Is SF 17 incompatible with Waves Ultimate? Always crashed on opening
  Urgent help.Every time I open SF 17 and it finishes scanning the Waves (it takes a long time), I have to go into Preferences to assign the plugins so that the effects menu appears. At that point, the system shuts down. Is there any solution? I just
• Music Maker

  6 answers, most recent on 6/27/2023

  RE: Controllers found to work well with Music Maker ?
  Wind synth controllers can be troublesome to use with Magix. Akai ewi usb seemed to need constant reset or crash, happens less often maybe updates have cured issue. Although Roland aerophone from the start no problems seemed to be very compatible
• Photostory

  10 answers, most recent on 2/19/2024

  RE: Photostory deluxe
  @Helge-Bruun Hi Photostory does not support HEIF/HEIC images and does indeed crash when trying to import them. To use them, they have to be converted to jpg, on an iPhone this can be done without 3rd party software - see method 1 here, for Android I
• Music Maker

  10 answers, most recent on 5/5/2023

  RE: A patch for running what we paid for off-line
  @Jon-Marinella Music Maker works off-line and will give you access to all features to which you are entitled so long as the last time you exited Music Maker you were logged in, and closure was clean, not a crash before turning off access to the