• Other products

  One answer, on 4/9/2022

  [Closed] Vegas Pro 19 Problem "An online connection could not be established"
  I have big problem with my Vegas Pro 19. When i update program to new version (build 550) its stop working.When i want turn on vegas its show the window activate. When i click activate button i have "please wait..." a then this info show.... i try
• Other products

  2 answers, most recent on 4/9/2022

  [Closed] MAGIX VEGAS Pro 19
  Hello.I have been using Vegas PRO for many years. Now I ran into such a problem:- Windows 11 has been updated;- Vegas 19 software updated to VEGAS_Pro_19.0.0.550_DE-EN-FR-ES_5738C9B6_19_0_0_550- after starting the program, it waits for activation
• Movie Studio

  No answers, created on 4/8/2022

  need MPEG 2 codec Movie studio 2022 Platinum
  I just purchased this software and installed it and registered it.I'm trying to import and mpeg-2 file and I get the option in activate the codec online. I click it and then I receive error code -24. it says this product is already registered to
• Other products

  One answer, on 4/6/2022

  [Closed] Program will not start
  No luck opening the program. Registered online okay, but program hangs when I try to open it. Activation code will not enter without dashes.
• Movie Studio

  7 answers, most recent on 4/5/2022

  RE: No Image in editing window
  @rickduley Hi Rick. As you were told earlier, this is a user to user site. No-one here has access to or knows your email address. No-one can reply to such a sent email. You are e-mailed automatically whenever anyone adds @rickduley to a post
• ACID

  5 answers, most recent on 4/4/2022

  RE: Acid 10 will not install
  @Eric-Muniz I found some tips online that suggest to uninstall Gforce Experience. You can find the tips here. Some say, that Direct X may be missing or corrupted. https://superuser.com/search?q=The+application+was+unable+to+start+correctly+ Gforce
• ACID

  5 answers, most recent on 4/4/2022

  RE: Acid 10 will not install
  @Eric-Muniz I found some tips online that suggest to uninstall Gforce Experience. You can find the tips here. Some say, that Direct X may be missing or corrupted. https://superuser.com/search?q=The+application+was+unable+to+start+correctly+
• Music Maker

  12 answers, most recent on 4/5/2022

  RE: Setting up
  @ACGuernica The program tells everyone that upon start up. Log in, if not already done. Wait for a minute (a minute is not 5 seconds.). I presume that you have already input the serial number into Music Maker for your latest edition. If, after a
• Music Maker

  12 answers, most recent on 4/5/2022

  Setting up
  I was using the free online studio and decided to purchase the Magix premium. I have the serial number and have downloaded the data. However, the system continues to say I am using the free software. What am I doing wrong? If I delete the free
• Video Pro X

  18 answers, most recent on 4/1/2022

  RE: Cannot export at all. Tried updating; keeps asking me to pay.
  @browj2 It gave me a brand new serial number... for the same product? This isn't how it had updated before; I'm very confused that I have to reinstall the products if I need to get an online update.
• Xara Designer Pro

  5 answers, most recent on 4/2/2022

  RE: Upload failed
  @David-Cowan Hi . . . . Tried Filezila using directory " public_html" without success: I get error "mkdir/public_html permission denied" . . . . The error message would suggest that you have given FileZilla the wrong location to open and it is
• Music Maker

  3 answers, most recent on 3/30/2022

  RE: SongMaker Templates
  A followup note. . . @Fonzy has published an online Template editor. Find the link here: https://www.magix.info/us/forum/song-maker-ai-templates-and-functions--1283690/ (down at the bottom of the thread).
• Video Pro X

  18 answers, most recent on 4/1/2022

  RE: Cannot export at all. Tried updating; keeps asking me to pay.
  @CubeAce @emmrecs I just updated my signature as well as any drivers. The same result; can't export. I go to Help>Update Online and it keeps telling me to repurchase the entire program. I'm so confused.
• Web Designer

  5 answers, most recent on 3/29/2022

  RE: Upgraded to V19 yesterday, now Cannot access Online Content Catalogue
  I appreciate the help guys. I ended up restarting my PC and then it worked. Kind of. I was able to get a PayPal button into my Design Library but couldn't access it or use it once it was there. Very frustrating. In the end I got an image of a PayPal
• Xara Designer Pro

  2 answers, most recent on 3/29/2022

  RE: Language changed from English to German on updating from V18 to V19.
  I hit the same issue through the normal upgrade process and I thought this was now fixed. Alternative is to uninstall Pro X19 (which is a separate install anyway) - you can check this in programs. Download the trial version of X19 and it should
• Music Maker

  3 answers, most recent on 3/29/2022

  RE: MM2021 reverts to Free Version mid-project.
  Thank you for your reply: I can be working on a song, logged in, then suddenly everything freezes and magix closes down, only to open the free version. It's very off-putting. I can only assume that the mobile internet hotspot I am using is losing
• Web Designer

  5 answers, most recent on 3/29/2022

  RE: Upgraded to V19 yesterday, now Cannot access Online Content Catalogue
  @nicky Hi What you are getting is a HTTP error 504 - which means a gateway or proxy server, did not get a timely response from an upstream server that it needed in order to complete the request for the Online Catalogue Is the issue still
• Web Designer

  5 answers, most recent on 3/29/2022

  RE: Upgraded to V19 yesterday, now Cannot access Online Content Catalogue
  Thank you Jeff. The other thread does sound like the same problem I'm having and I'm also without a solution. All I have done - literally - for this error message to appear, is to go to FILE -> Online Content Catalogue. Nothing else.I can't
• Video Pro X

  18 answers, most recent on 3/29/2022

  RE: Programme will not activate licence/registration
  Using Internet Exploder to validate your credentials seems a bit of a "blast from the past" method. Maybe all that needs to be reviewed and updated. Strange that all my other usual programmes, like Adobe, Skylum etc, all validate with no
• Web Designer

  5 answers, most recent on 3/29/2022

  RE: Upgraded to V19 yesterday, now Cannot access Online Content Catalogue
  @nicky Please read this thread, where another user has experienced exactly the same problem. There is also a possible reason given by another moderator. If you continue to be unable to access the Online Catalogue I suggest you email
• Web Designer

  5 answers, most recent on 3/29/2022

  Upgraded to V19 yesterday, now Cannot access Online Content Catalogue
  Hi all, I splashed out on an upgade yesterday to Xara Web Designer Premium 19. When I try and access the Online Content Catalogue I get an error message stating: An error has been detected and logged. If the problem continues please inform customer
• SOUND FORGE

  13 answers, most recent on 3/28/2022

  RE: Trying to activate Sound Forge Studio 16
  John, that's a little more complete than what tech support showed me to turn on. Unfortunately, i don't see either HTTP 2.0 or TLS 1.3. We probably uninstalled MSIE on this beast 20 years ago and it never updated internet options past version 6.I
• SOUND FORGE

  13 answers, most recent on 3/28/2022

  RE: Trying to activate Sound Forge Studio 16
  @Kelly-Chien Hi My apologies - I took i went straight to register online  as meaning to were manually registering the program in the Service Centre at magix.com Check the Windows settings, Internet options have the necessary protocols turned on as
• SOUND FORGE

  13 answers, most recent on 3/28/2022

  RE: Trying to activate Sound Forge Studio 16
  Well, yes, register online is within the program.Correct, that's exactly what happened, but then it failed with "An online connection could not be established", and now i no longer have the option to register any other way.