• Photostory

  6 answers, most recent on 12/23/2021

  [Solved] What happened to my ability to edit individual photos?
  I'm a very new user working with Photostory Deluxe (just purchased in Dec. 2021; can't find the version #) on a laptop running Windows 2010. I built a slideshow containing 15-20 slides and was able to edit each one individually using fade-in,
• Other products

  9 answers, most recent on 5/19/2022

  RE: [Solved] magix audio cleaning lab 4 : import for file type 101 is not possible
  I received an answer from tech support. They have replicated the problem and wrote that they have..."...formally escalated the matter to development. I'm standing by for feedback to find out what implications those error messages even have, whether
• Samplitude

  7 answers, most recent on 12/19/2021

  [Solved] Cant get my usb M-audio keyboard to work.
  My USB keyboard wont work. It says NO ASIO DRIVER FOUND. Recording my guitar is ok no problem but there is no sound coming out my speakers with my M-audio keyboard. I need help. I think it happens for a lot of people. Any suggestions? Thanks. Eric.
• Music Maker

  7 answers, most recent on 1/13/2022

  RE: [Solved] Launching Music Maker 64bit causes windows 10 to shut down.
  @Brian-Robichaud Hi Thanks for the specifications. . . . . the program worked 'fine' before adding a VST path in the settings . . . . Having ruled out a potential issue with the hardware. Are there any 'illegal' characters in the folder name or the
• ACID

  2 answers, most recent on 12/17/2021

  RE: [Solved] Sections ghosted and unable to be moved in Acid Pro 8
  is it a frozen midi track? These are 'locked in' midi tracks that are rendered out to wav when frozen. You still see them as midi tracks, but you can't edit them again until you unfreeze the track.
• Music Maker

  2 answers, most recent on 1/7/2022

  [Solved] No sound even though all other programs are closed.
  I have program MAGIX MUSIC MAKER running on Windows 10 and sound will not work. All other programs are closed and still no sound comes out.
• Movie Studio

  17 answers, most recent on 12/15/2021

  [Solved] GoPro Footage popping between clips (or on clip transition)
  When editing GoPro footage, every single transition from clip to clip (regardless where I end the previous or start the proceeding clip) there is loud popping (or series of loud popping). It makes the film completely unusable. To get around this in
• SOUND FORGE

  8 answers, most recent on 12/13/2021

  RE: [Solved] Recording streaming audio from a radio station
  Record-what-you-hear... On many soundcards, like the Realtec, one needs to increase the Stereo mix (properties) input level under the recording tab, If that is maxed out, increase the 'speaker/headphone' (output) volume which also affectrs record
• Movie Studio

  12 answers, most recent on 12/11/2021

  RE: [Solved] Remnants Of Magix Software Remain After Removal
  @CarpentersMate @johnebaker @emmrecs Hi Mike. What John pointed out is that the 4th generations of processors had their ability to update their graphics drivers disabled. That would make no difference to whether the computer was internet connected
• ACID

  2 answers, most recent on 12/10/2021

  [Solved] Multiple midi tracks in Acid Pro 10
  I am trying to get multiple midi tracks in Acid Pro 10 to work with separate instances of the same soft synth, but all tracks after the first one continue to be ignored, all input going to the first track, even though subsequent tracks clearly show
• Movie Studio

  24 answers, most recent on 12/25/2021

  RE: [Solved] All audio stripped MAGIX Movie Edit Pro Plus 2021
  @Former user MEP 2021 does not have the Autosave option in the New Projects screen. @Donna-Weiss Hi, I did not move or delete or rename any files. I actually didn't do anything other than save and close. After I reopened today, it can't find 64
• Movie Studio

  24 answers, most recent on 12/25/2021

  [Solved] All audio stripped MAGIX Movie Edit Pro Plus 2021
  I have been working on a project for months with no problems. Yesterday I rendered a rough movie version for review. It turned out fine, but today when I reopened the project to add some clips, I got an error message for every mp4 file associated
• Video Pro X

  8 answers, most recent on 1/29/2022

  RE: [Solved] After update installation cannot activate - error code 24
  @U-Gottschalck claiming my original serial number was originally registered under a different email adress That is the crux of the problem! Are you sure you used the same email address to register the original purchase as you are now using to
• Music Maker

  7 answers, most recent on 1/13/2022

  [Solved] Launching Music Maker 64bit causes windows 10 to shut down.
  This happened when I changed/added a VST location in the last settings tab. Right then windows 10 went to the shut down screen and my computer turned off. I uninstalled Magix Music Maker 64bit and continued to use the earlier version that was still
• ACID

  4 answers, most recent on 11/19/2021

  [Solved] How can I connect Chord Jam vst (trial version) to Synthmaster etc
  Hi I have Acid Pro 8 I want to connect Chord Jam vst ( I have the trail vers atm to my synthmaster soft synth or any other soft synth and play it via my Midi keyboard . I can't seem to figure out the correct way round to set this up via midi
• Music Maker

  6 answers, most recent on 11/18/2021

  RE: [Solved] cant install please help
  @PATIENT-X sonit was a redundancy lock because I didn’t originally register the software after X amount of months it locked me out. But I logged into this site and registered the software using its serial number etc and was allowed access to it.
• Movie Studio

  42 answers, most recent on 11/21/2021

  [Solved] Capturing Mini DV: Is it possible to adjust the output file type ?
  Hi Gang Using MEP2013 Successfully capturing Mini DV tapes to an external drive (its working out fine)... However the default output file type appears to be limited to 'AVI' which produces a huge file size... I can later export the file to MPEG4 (a
• SOUND FORGE

  3 answers, most recent on 11/8/2021

  RE: [Solved] Upgrade From Sound Forge 8
  If your SF-8 info is not listed in your 'Service Center > My Products' account, you may had used a different email address when you last activated SF-8. Also, check out this recent comment on upgrading. If you have problems, emaill:
• SOUND FORGE

  3 answers, most recent on 11/8/2021

  [Solved] Upgrade From Sound Forge 8
  I have been using Sound Forge 8 for years; never saw a need to upgrade---until I installed Windows 10 in my computer. Sound Forge now cuts out abruptly at times, drops out portions of my vocal recordings in progress. I assume I'll have to upgrade
• Movie Studio

  6 answers, most recent on 11/7/2021

  RE: [Solved] Weird bright green band across screen....
  Once again - thanks to you for assisting...whilst I have updated my profile with PC details I (with help from my son) have also sorted the problem out (more luck than skill I suspect!) ...within Magix I had the program set to CPU processing not
• SOUND FORGE

  3 answers, most recent on 11/3/2021

  [Solved] Shows music there and playing but toward end stops playing sound
  Sound Forge Audio Studio 15 using on my Desktop running on Windows 10. The music will be playing perfectly and then out of nowhere it stops playing sound. Example: Recording is 39:15 long - we hear everything until sound stops around the 37:00 mark
• Other products

  2 answers, most recent on 11/3/2021

  [Solved] Facial Recognition within existing organised photos
  Hi Magix people, I'm a trialer ... aka, download the free trial and giving it a go. I have many folders grouped into Year and Month already. I'm looking to categorise all the photos into facial recognised categories. I found the Tasks -> Organise
• Samplitude

  2 answers, most recent on 10/30/2021

  [Solved] MIDI "sync issues" when looping
  Hi there - using Samplitude x6 pro - and finding that the control of external midi devices (and clock out) goes "wonky" - especially when starting at the beginning of a project (i.e bar 1.1.1) and if i am working on a 4 bar loop - and timing becomes
• Xara Designer Pro

  2 answers, most recent on 11/1/2021

  [Solved] Reinstalled on new PC, now Upgrade is missing
  I had purchased Designer Pro X (v16) back in 2019 or 20, within the first year, upgraded it to v17. All this on an older PC. I recently bought a new PC after much frustration, figured out how to download the original v16 install file. Now that it's