• Movie Studio

  10 answers, most recent on 4/20/2025

  RE: Magix Movie Studio 2025 TRIAL
  @AnnTH Hi Ann. Looking at the old spec and your new build it looks like they replaced the graphics card with the identical model you already had. PC builders in our experience have little understanding of what is needed. The result you got using the
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  An AMD user here. I've been using AMD GPU's for decades, since the original Radeon (2000). I've built custom PC's for businesses (well over 100) and individuals (90), serviced lots, and have never had an AMD card fail. Ever. Does that mean it can't
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael @SP. My understanding is we should be using the "game-ready" drivers. They are referred-to in this Support
• Movie Studio

  26 answers, most recent on 8/24/2025

  MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Hi Guys, Downloaded and Activated MAGIX Video deluxe 2026 Premium but can't get the MPEG_4 Activation to work. I have followed Magix's directions to deleting the corrupt Magix registry. I downloaded Registrar Registry Manager Free Home Edition but
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  Hi Jeff Done both - no change. Took the video card out and plugged into the onboard card -no change. After 30 mins of the updating program layout, it disappears but then back to a completely frozen program. I have gone ahead and opened a ticket if
• Music Maker

  8 answers, most recent on 5/27/2024

  [Solved] The program gets stuck while recording audio
  i, I have Music Maker v: 32.1.0.18, Win10 + PreSonus AudioBOX usb96 sound card Audio recording doesn't work, after enabling the microphone it does. On the 2nd day it stopped recording again, after 3 hours of setup it did again. From day 3, the
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 Hi . . . . My computer performance is perfectly sufficient with a Ryzen 7 and 32GB of RAM. . . . Which model of the Ryzen 7 do you have - there are many variants, in addition is there a NVIDIA graphics card installed? John EBForum Moderator
• Movie Studio

  10 answers, most recent on 4/20/2025

  RE: Magix Movie Studio 2025 TRIAL
  @AnnTH Hi Ann @CubeAce commented: 'The GT 710 video card may not have recent driver updates and could be one cause of the problems' The GT710 cannot be used by Movie Studio to do decoding/processing/encoding of video, it does not support a Nvidia
• Xara Designer Pro

  11 answers, most recent on 4/30/2026

  RE: Xara Designer Pro - Slow work after 10-15 min
  @gene-pG-Poole Hi and welcome to the forum. 'Same computer specs as the OP, except' Please do not quote your system specs as above. When quoting your motherboard specs, please give all the information regarding its main components, quoting the
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  @The_Banando Ok. Are you using a relatively modern computer? Does it have a graphics card?
• Movie Studio

  4 answers, most recent on 1/22/2026

  Terrible website
  Jiayi-Xu wrote on 1/12/2026, 8:07 PM I paid by Paypal and it went through properly. My credit card in Paypal was charged. But, I got an error message saying some error and I didn't get anything. Not an email or anything. The products are still in my
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  could you give me a step by step on how you unlocked your sound card? I do not exactly recall, but it was fairly obvious in the Echo Mia settings.
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  RE: sound forge 9
  Hi @Sorrento, you really should have started a new topic.. That said, search this forum for "Record what you hear"..Basically, 'Some 'PCs allow 'recording what you hear' natively, some do not,. All my Dell PCs allowed it, desktops and laptops going
• Movie Studio

  9 answers, most recent on 1/6/2025

  RE: Videos from GoPro 12 is Freezing in video preview
  @Jan-Stribny Hi and welcome to the user to user forums. First there is a big difference between a video player on a computer and a video editor. Just because a file will play in a player doesn't mean a video editor will be able to do the same. The
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi Dan. When you last posted a similar problem you were using an nvidia 1030 I think and trying to use the effect on HD video. If you are now trying to render 4K video I think you are running into similar problems as before as the 3050
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT HI Thanks for the feedback, pleased to hear it is now working. I would suggest you put the specification of your computer system including Windows version and program version, see this topic for what is required and please quote
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  @spuddy13 Hi yah! Long time no see. Have you changed your system or graphics card and if so have you checked you have the latest drivers for the A770? As this is a card no-one else here is using yet you may have to contact Magix support. Ray.
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  Hello Rob, thank you for your input. I think Magix is activated. I just try to download video from hard disk, make short edit and safe as MPEG-2. Everything is working. I think there is problem with connection with my firewire card. I did not use it
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @johnebaker Sorry, that's my previous PC. I was editing up to five camera angles of 4k video and the playback was excruciatingly slow, my current PC I bought almost 3 years ago specifically to handle large files & multiple angles.: CPU: AMD R9
• Video Pro X

  4 answers, most recent on 7/31/2025

  [Solved] Multicam issues
  I'm using Video Deluxe 2026 Premium Version 25.0.1.248, and I am having difficulty with the multicam functionality. I have been able to process two separate camera tracks successfully, but when I add a 3rd camera track the functionality falls
• Off topic

  One answer, on 6/13/2024

  Credit Card Update
  I am trying to update my credit card. Removed by Moderator Please help!
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
• Photostory

  4 answers, most recent on 2/6/2025

  RE: Magix requests graphics card update
  @Brian-Hay Hi . . . .  old Asus laptop is still rendering Photostory projects okay but Magix still says update graphics card. I think it actually means update to a new graphics card - rather than a driver update! . . . . The message is a 'false
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT HI Thanks for the feedback, pleased to hear it is now working. I would suggest you put the specification of your computer system including Windows version and program version, see this topic for what is required and please quote