• Off topic

  One answer, on 5/5/2022

  Have not received authcode after cancelled domain contract
  Hello, I have not received authcode after cancelled domain contract. It says in the forum that I will receive automatic after cancellation but until now I have not received a code. How I can get it? Please help Looking forward to hearing from you
• Movie Studio

  7 answers, most recent on 4/26/2022

  RE: Online connection could not be established during license activation
  The PC that I am currently working on that we hoped to install the software on is on a domain that DOES have Antivirus and Firewall protection which cannot be disabled as that would disable the entire Firewall for the company. On this PC I was able
• Movie Studio

  7 answers, most recent on 4/26/2022

  RE: Online connection could not be established during license activation
  @Nate-Danser Hi . . . . Our firewall is wide open  . . . We are not doing a network installation so this may be irrelevant. We purchased this software for one device. . . . Does the PC have a direct connection to the Internet ie is not part of a
• Xara Designer Pro

  3 answers, most recent on 4/17/2022

  RE: EPP code, or transfer code
  @David-Cowan Hi David See item 11 in this article there is a link to the form requiring completion. HTH John EB  
• Xara Designer Pro

  3 answers, most recent on 4/17/2022

  RE: EPP code, or transfer code
  John, simply to transfer my three domains mentioned above to Bluehost, presumably both - thanks again in advance.
• Xara Designer Pro

  3 answers, most recent on 4/17/2022

  RE: EPP code, or transfer code
  @David-Cowan Hi Are you wanting to change the Domain name registrar, move your site to a different host, or both? John EBForum Moderator
• Xara Designer Pro

  3 answers, most recent on 4/17/2022

  EPP code, or transfer code
  I need transfer code for my domains "leylinesexplained.com"  ".net" and ."org" please.
• Web Designer

  One answer, on 4/13/2022

  Transfer domain name from one magix account to another magix account.
  I inadvertently set up my domain name under one magix account and then I set up my hosting account under a different account. I need to transfer the domain name to my hosting account. Both accounts are with Magix. Thanks.
• SOUND FORGE

  7 answers, most recent on 4/13/2022

  RE: SFP365 won't update from 15 to 16
  Thanks for the replies. Much appreciated. I can check if the firewall/anti-virus is the issue, but it's doubtful. Both were disabled on the local target computer in an effort to get it working after the first couple of attempts. At work, I've been
• Web Designer

  2 answers, most recent on 4/8/2022

  Surprise deletion of my domain!
  Hi all, I struggle to find how to contact customer services directly, so hopefully so.eone here could shed some light. I had 2 emails today, 1 giving me an authoinfo code to move a domain (which I never requested) and a following email telling me my
• Xara Designer Pro

  5 answers, most recent on 4/2/2022

  RE: Upload failed
  Thanks everyone - both domains suddenly appeared! Work in progress, so I am busy linking sites and getting pages mobile friendly.  
• Web Designer

  One answer, on 3/31/2022

  RE: Website not loading after FTP
  @craig-p Hi Craig As you, and I, are not getting any HTTP errors, the issue is possible that your domain name is not assigned to your site on the hosting company's servers? Did you obtain the the domain name through your web hosting company? If so
• Xara Designer Pro

  5 answers, most recent on 4/2/2022

  Upload failed
  HP Pavilion Desktop, Windows 8.1: Xara web Designer Premium: First uploaded my site "leylinesexplained.com" via Xara's "Sign in to Web Hosting" which went seamlessly. Tried uploading more web pages to my other domain "leylinesexplained.net" which
• SOUND FORGE

  13 answers, most recent on 3/28/2022

  RE: Trying to activate Sound Forge Studio 16
  @Kelly-Chien Hi . . . . Unfortunately this PC is part of a Windows Domain . . . . Is an Internet connection available on the PC? . . . . When i try to get a manual activation it asks me for the serial number and the computerID, and i only have the
• SOUND FORGE

  13 answers, most recent on 3/28/2022

  RE: Trying to activate Sound Forge Studio 16
  Yep, direct onsite/download purchase.Unfortunately this PC is part of a Windows Domain, so i can't disconnect it to plug in somewhere else. I haven't received an activation code yet, just the serial number. When i try to get a manual activation it
• Web Designer

  One answer, on 3/26/2022

  [Closed] Problem with uploading
  I have designed a site but when uploaded to Ionos, it does not appear in a browser. I have realized that the site does not include the website domain name anywhere which is probably why I have had the problem. Where should this be included (eg page
• Web Designer

  3 answers, most recent on 3/26/2022

  RE: [Closed] Site published but not available
  Thank you for that. My problem is that although the Magix files are at Ionos, my site does not appear on line. Ionos say that my site does not have a link to the domain name (root or tree have been mentioned). Another problem is that I live in
• Web Designer

  3 answers, most recent on 3/26/2022

  RE: [Closed] Site published but not available
  @Les-Pitts Hi Login to your IONOS account control panel and select Domains & SSL There you will see your registered domain names (if ordered from IONOS or transferred to IONOS and the option to link it to the root of your site. See the IONOS
• Web Designer

  No answers, created on 3/25/2022

  Using Xara web domain for e-mail
  Sorry if this is a dumb question (I'm new!), but can I use the domain name created through Xara be used for e-mail traffic = e.g. if I create a website called "fredsmith.co.uk" can I use fred@fredsmith.co.uk as an e-mail address and access the
• Web Designer

  3 answers, most recent on 3/26/2022

  [Closed] Site published but not available
  I have uploaded my site to Ionos France but it is unavailable online. Ionos have said that I have not linked my site to my domain name - any advice on how to do this will be much appreciated.
• Web Designer

  22 answers, most recent on 3/24/2022

  RE: RTFfilter.dll - Bad Image
  Same problem as above! Reverted to use version 18. Might try again when glitches sorted. Every time I have been prompted to upgrade to a new version since 16 - I've experienced a problem trying to re-publish all projects to domains and raised a
• Page & Layout Designer

  One answer, on 3/3/2022

  RE: Web designer fails to upload
  @David-Cowan Hi There is no telephone support - it is all by ticketing system, this ensures that all support requests are logged and dealt with in a timely and fair manner. The FileZilla error suggests that the server details and/or folder location
• Web Designer

  No answers, created on 2/23/2022

  Website M failed to send confirmation email
  When attempting to register my free domain name (available), and using my coupon code - all was well and the payment section correctly showed £0, but upon getting the instruction that a "confirmation email (activation) had been sent, no such email
• Off topic

  One answer, on 2/17/2022

  Transfer domain from Xara to another provider
  Dear Community -- we operate in Laos and want to transfer our domain from Xara to another that we can easily manage here in Laos. Please advise us the best way to do this. Do we need an Authorization Code? How to get this? Thanks.