• Movie Studio

  3 answers, most recent on 1/14/2024

  [Solved] Changing the play time in story board mode
  I am having an issue with trying to change the play time in storyboard mode. I have a large number of images which need to be displayed for a specific period of time. I need to have control down to increments of a tenth of a second. Given that I'm
• Music Maker

  2 answers, most recent on 11/23/2024

  [Solved] I cannot log in to Magix Music Maker Store from Music Maker program
  When I open the Magix Music Maker (64-bit) program, I try to log in to the Music Store. Every time I click the login button, I get this message. RESTEASY003210: Could not find resource for full path:
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  At the finish of the install program (from the installation disk) I am asked to fill in my product key and my email associated at the time of purchase (2021). This I do to be told that the Product key is associated with another email address. I have
• Rescue Your Videotapes!

  2 answers, most recent on 1/24/2025

  [Solved] MPEG2 issue
  I have bought the Video Easy Rescue Your Video Taper Version 8.0 sw.5.0.3.113 some time ago but never installed it until today, so I registered it and the registration was confirmed successful. When installing the dongle I was asked to activate the
• Movie Studio

  2 answers, most recent on 8/17/2024

  RE: [Solved] Beginner's (probably) daft question
  Thanks Gid I had tried the Window Reset (several times) but the problem persisted. After reading your post I tried again (same result), but then I noticed a tiny bit of blue line beneath the tools row. I clicked on it and suddenly the storyboard
• Movie Studio

  3 answers, most recent on 2/17/2026

  RE: [Solved] .MVD Problem
  @Turkana I'd use that "Merge Movies" option with caution; it will delete the movie you are merging into the target movie and "Undo" will not retrieve it. I would be inclined to simply use one project, with multiple movies/timelines in that project
• SOUND FORGE

  2 answers, most recent on 12/21/2023

  [Solved] Real Time Monitoring of Spectrum Analysis won't be remembered
  I hope the option status of Real Time Monitoring can be remembered! Now everytime I open the Spectrum Analysis, the option always is off, I click it on, but it goes off next time. This is very annoying consumes my interest from viewing the Spectrum
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi Good news, I received an email this morning (UK time) the issue has been replicated by Support and forwarded to Development. John EB
• Movie Studio

  15 answers, most recent on 10/7/2024

  RE: [Solved] MEP 16 Pro Plus - Compatibility With Discounted Package 'AI Plug In's
  @CarpentersMate Hi, I highly doubt that you could get these plugins to work with MEP16 or even 2016 (they are not the same - you should always specify which one). The AI plugins are OFX. I don't know when MEP got OFX capability, but I think that it
• Movie Studio

  4 answers, most recent on 1/15/2026

  RE: Objects in timeline not playing back video but plays back sound
  @johnebaker The backup files should be in the same folder you saved the project to, use the date/time created to determine the latest version, and work backwards in time until you get a good one. John, they should be... but here, at least, they
• Movie Studio

  4 answers, most recent on 4/3/2025

  RE: Recording time doesn't work in MEP2021 Plus
  My suggestion for MAGIX: If the file is not in DV-AVI format, MAGIX could calculate the time from the creation time in the file metadata, which usually starts from the time the recording started (in this case it started 2025:04:03
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  I admit defeat. For the 3rd or 4th time the bots say they have insufficient information to understand my problem so can I please send everything about the issue and the PC yet again. I have done this several times under the same case number. I
• SOUND FORGE

  8 answers, most recent on 2/8/2024

  [Solved] Sound Forge 17 Crashes
  It seems to crash each time I use it, last two times just before saving. I was using Ozone 9 as a vst. Lenovo Desktop, windows 10 64 bit 12 gig RAM
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Greetings, To whom it concerns. I have tried to place an order via PayPal. Each time I was met with an error and to try again. Apparently I was charged 3 times via PayPal. I have reached out to the support email regarding this. No reply. I wanted 1
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Can-Dive Hi. In my opinion, although VPX 11 is more slow at exporting it was always the most well behaved and stable version on my machine. It always handled complex projects better. Later versions feel like bloatware by comparison. I may be wrong
• Movie Studio

  2 answers, most recent on 10/7/2025

  RE: License Expired
  Thank you Jeff, you saved me a lot of time. I will try your solution! Have a great day!
• Movie Studio

  5 answers, most recent on 10/22/2025

  RE: Video Deluxe Premium 2026 - Program freezes, lags
  @Alexander-Kozy Hi . . . . Once the Effects tab is selected, the entire program feezes, delays, and lags for at least 10 seconds. . . . . Does this occur every time you switch between the Effects tab and another tab, or just once every time after
• Music Maker

  2 answers, most recent on 5/13/2024

  [Solved] I have the same problem with every project I open and play
  Every time I open a saved project of mine to play it, the audio is very messed up. It starts wherever the red playback line is and continues, but it carries a first second of audio on non-estop repeat while the normal audio plays. These two things
• Music Maker

  One answer, on 4/7/2026

  App Crashes when FX are Used on Vocals
  Since upgrading to the 2026 Premium Edition, every time I try to mix down with FX turned on for any vocals, the app crashes. It simply will not mix down with FX turned on. I was able to work around it at first with just leaving off the EQ, but now
• Movie Studio

  2 answers, most recent on 2/17/2026

  [Solved] Video won't render in 9:16
  Hello, i have looked for quite some time now through reddit and this forum, but i couldn't find a answer to my problem. first of all i am using MAGIX Video deluxe 2025 Plus, have a RTX2070, Intel Core i7 4790, 24GB DDR4 My Problem is, even though i
• Movie Studio

  2 answers, most recent on 2/29/2024

  [Solved] Modify typewriter template.
  (Video deluxe 2024 Plus) Hi, 1. is it possible to have the typewriter template start "typing" closer to the left border?2. Is it possible to have the typewriter effect continue quicker on the second line. I have shifted text in the past with the
• Movie Studio

  3 answers, most recent on 1/22/2025

  [Solved] Move Movie Studio 2025 Platinum to new PC
  Hello, I am looking to move Movie Studio 2025 Platinum to a new PC. I know I can download the software and keys from "My Products" on the website. However, I have upgraded this several times over the years. Movie Edit Pro PlusMovie Studio 2023
• Movie Studio

  5 answers, most recent on 9/3/2025

  RE: Question: How to add new font to Magix Movie Studio 2025 in Windows?
  Thank you for responding. I did the standard Window restart again, and then attempted one more time. It populated in the Magix Movie Studio this time. Again, thank you for reaching out. I used to do video creation back in the 90s and early 2000s,
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  "Register Now" I did six years ago. "install launcher" every single time. I can't see anything in settings to change or stop this. I ask for the password to go back to 2019 version, get no response.