• Movie Studio

  11 answers, most recent on 7/17/2024

  RE: Intro/Outro Templates
  Hi, This is now resolved. I hadn't done the "install extra content" step. I seem to recall trying this but it must have timed out (i don't have the best internet connection). In my haste, I had forgotten all about that step. Now fully resolved, I
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @CubeAce Hello Ray, You wrote on November 6, 2024 at 2:49 PM this: "On the other hand the only way I can start it normally is to turn off all internet security settings". Or am I reading this wrong? I would have to physically sit behind your
• Video Pro X

  21 answers, most recent on 2/20/2024

  RE: MAGIX Video easy 5 HD
  @AAProds Hi Al. Firewire support was officially dropped from Windows 10 onwards. There are a few 'fixes' to be found on the internet. Ray.
• Movie Studio

  3 answers, most recent on 10/29/2025

  Unocking/activation IgniteColorCine
  After installing MEP2022 on my new laptop, it was time to install the add-ons.I installed and activated some of these add-ons (proDAD) without any problems. However, I am having trouble activating IgniteColorCine Magix Pack.A screen appears asking
• Samplitude

  3 answers, most recent on 6/20/2024

  RE: I Think Samp X8 Is The Best DAW Out Right Now !!!
  I do have 1Question Why Y’all Remove the Internet Reverb n Echo? I Uploaded a Song Frm an Old Session and It Had It on There some how but when I tried to use Echo it was not going as planned for me so I just took it out due to the fact wit flang it
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Greetings Al, Ever since the Nvidia 590 series driver debacle just before Christmas 2025 I've had problems with my 4060 - possible slightly different to your because I'm using MS2025 which hasn't had the updates. I rolled the driver back to
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Gid @Reyfox Main Mobil products I see are engine oils in places like Halfords. ESSO here was taken over by ASDA. Looking on the internet there are still 300 ESSO petrol stations in the UK mainly owned by Tesco. BP has agreements with ESSO to
• Movie Studio

  5 answers, most recent on 5/11/2026

  RE: Improve video quality with AI
  @Alfns I have Topaz Video AI but have not really tested it on very poor footage, sorry. (The lowest "quality" I encounter is after digitising original VHS footage). The results are "pleasing" but the processing involved absolutely demands a powerful
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Hi In addition to the Internet settings @SP. gave you, there is a second Internet setting(s) which require turning on for some older software: . . . . I'm shocked that there's no support at all (at least here I did got some
• SOUND FORGE

  8 answers, most recent on 5/12/2024

  RE: requires the ser # everytime I start the pgm.
  When Sound Forge is deactivated from the pertinent PC, SF will 'ask' to (re) activate when launched.SF can also be deactivated locally from within the Sound Forge 'Help' menu: "Deactivate the software on this PC".Naturally, the PC should be
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 Hello Jürgen, Contacting Magix Support is very difficult. I'm not a fan of AI chatbots myself, but more and more companies are switching to them. I actually understand that, because about 95% of the answers can be found on the internet or in
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  My order was placed 27th of March. MAGIX told me to wait to the end of April as delivery can take some time. Still I have not received my ordered goods. I asked for a delivery tracking code, but I never got one. MAGIX just refuses to provide me with
• Music Maker

  22 answers, most recent on 3/20/2025

  [Solved] New Install; Music Maker 2024 - Laggy and Crashes
  Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @CubeAce Check your internet settings for security as it may be higher on Win 11 than Win 10 i know this is off topic, so this is the last I shall say of it. I don't mind logging onto the forum, my browser clears cookies every time I come out of it
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain
• Music Maker

  2 answers, most recent on 3/15/2026

  RE: I installed Music Maker 2014 in new computer.
  @TERRY-BEACH Hi Error code -10  means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers
• Movie Studio

  20 answers, most recent on 1/13/2025

  RE: Exporting to mp4 desyncs the sound...
  @AAProds @johnebaker Frame variations that are slight such as Al posted I found hardly ever give problems. Rather I found if the speed of movement of a subject, if large and fills the frame enough, can cause frame rates to jump suddenly and more
• SOUND FORGE

  17 answers, most recent on 12/25/2023

  RE: Sound Forge 15 download
  Assuming your internet connection works otherwise, temporarily disable your PC's firewall and antivirus and try to activate again.
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @D-C4557Silly question maybe, but what's stopping you from connecting temporarily to the Internet (on the Windows computer)?
• Audio Cleaning Lab

  One answer, on 2/14/2024

  Re installing Cleaning Lab 2013
  For the last 10 years or so, I have been using Audio Cleaning Lab 2013 with an old Windows XP computer. Everything as worked great. However recently I wanted to clean out my c drive, and therefore I wiped clean my c drive and reinstalled my Windows
• Audio Cleaning Lab

  One answer, on 2/14/2024

  RE: Re installing Cleaning Lab 2013
  @Duane-Becker It should be simply enough to connect the computer with an Ethernet cable to your internet router to get a connection. Alternatively save as a WAV file and convert the audio with a free tool like XMedia Recode later. The problem is,
• Movie Studio

  7 answers, most recent on 12/29/2024

  RE: crash when internet goes down
  @Richard-Merriman @Bol @emmrecs I too could not replicate this behaviour but one thought occurred to me. If the program had not long been installed then it is possible the shop content was not fully downloaded and with a wonky internet connection
• Music Maker

  3 answers, most recent on 12/29/2023

  Could not connect. Please check your internet connection
  Hi Music Maker,I am a customer of your MUSIC MAKER 2024 PREMIUM. I keep getting a pop up message saying - Could not connect. Please check your internet connection. I just purchased this software in June and had rarely the time to use it then but
• Rescue Your Videotapes!

  One answer, on 9/20/2024

  Registration problem
  I have installed this program on virtual windows 7 machine on virtual box. I have serial number, cd and converter but during registration a get message ''An online connection could not de established....''. althought serial and email address are