• ACID

  3 answers, most recent on 11/9/2021

  ACID Music Studio 11.0 (x64) Doesn't expand after minimizing to tray
  So, there is a problem: when I minimize ACID to tray, and then I want to call the window with the program back, then nothing happens. ACID does not freeze, it can even play at this moment, and nothing else can be done. Alt-TAB doesn't help either: I
• ACID

  16 answers, most recent on 8/29/2021

  RE: Don't know how bad your host is with plugins until you tried another
  @Rednroll  I thought Steinberg stopped licensing vst2 because vst3 is better documented and should be easier to implement. New VST developers are not getting legal access to the VST2 SDK anymore as far as I know. Of course established developers
• Video Pro X

  7 answers, most recent on 8/13/2021

  RE: ProRes HQ
  GeneralComplete name                            : D:\NINJAA_S001_S001_T009.MOVFormat                                   : MPEG-4Format profile                           : QuickTimeCodec ID                                 : qt   2005.03 (qt  )File
• Video Pro X

  7 answers, most recent on 8/13/2021

  RE: ProRes HQ
  GeneralComplete name                            : D:\NINJAA_S001_S001_T003.MOVFormat                                   : MPEG-4Format profile                           : QuickTimeCodec ID                                 : qt   2005.03 (qt  )File
• Other products

  8 answers, most recent on 8/9/2021

  RE: PRODUCER PLANET
  @Nuno-Matias Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. Because we are all fellow-users I doubt that anyone here can offer you a solution to this, other than to keep trying! It is possible that the Magix
• Other products

  5 answers, most recent on 8/1/2021

  RE: Movie Studio 17 upgrade
  @emmrecs Jeff, this has been discussed in other threads. The popup item that appears when VMS users open their program (if they have newsfeed activated in preferences) and the email VMS users received clearly indicates MMS18 is an UPGRADE. There is
• Other products

  12 answers, most recent on 5/26/2022

  RE: Refund
  @TIm-Kestermont, @PATIENT-X Hi The PDF document linked to it out of date - the current cancellation policy is here - section §3 - and the 14 day money back quarantee is only valid in the EU/EEA area - it is an EU legal requirement. If you are in the
• Music Maker

  2 answers, most recent on 6/28/2021

  Commercial use of Soundpools etc
  Hello I would like to know how to legally use beats from the program,if for example I compose My own song, can I play it publicly or put it on a CD and release it commercially?Thank You.
• Movie Studio

  One answer, on 6/26/2021

  RE: Good afternoon to everyone. It's me Efosa Osayande. I'm finding it dif
  @asorock55 Hi Efosa and welcome to the user to user forums. There are no Magix staff present on the forums day to day. Only other users of the program like yourself. You do not say which year version of the software you are using. If the program is
• ACID

  One answer, on 6/25/2021

  Need authentication code for Acid 7.0e build 713
  I had to install a new hard drive for my legacy XP machine, on reinstall of my legal purchase of Acid 7.0 I try to get an authentication code from Magix and when I put in my machine code on the activate page it repeatedly tells me the code is not
• Off topic

  4 answers, most recent on 6/19/2021

  [Closed] Can I upgrede Vegas in Europe?
  I would like upgrade my Vegas Pro.When I try purchase an upgrade at  Magix.com ,  I can see these notice : Dear Customer. For legal reasons, a purchase from the United States Shop is only possible if the location of the invoice receiver is not
• Music Maker

  2 answers, most recent on 6/17/2021

  RE: Why is my Music Maker 2021 Premium Edition platform blocked by the Pro
  @Juri-Viiras You have been previously advised at least twice that confidential data like serial and order numbers should NEVER be posted to a public forum like this one. Hence, your post has been edited. I honestly am not sure what you mean when you
• ACID

  One answer, on 6/8/2021

  Having trouble with reauthorization of Acid Pro 7.0
  When trying to generate an authorization code for my legal copy of Acid Pro 7.0 to a new install of Win XP I get no help from the Magix authorization window, I have a legitimate serial number and the machine number that is generated from the install
• Video Pro X

  One answer, on 6/7/2021

  [Closed] Offer / Upgrade Problem
  Hi everbody,Have been a Vegas user while it was still from Sony. Used an old version for a long time but last month i bought Magix Movie Studio 17 Platinum. When i start it up i get an offer to upgrade tot Vegas Pro for only $99. When i click it i
• Web Designer

  2 answers, most recent on 6/5/2021

  Reinstall Web Designer 12
  This post is a big thank you to Magix / Xara for making it easy to for me to reinstall an older version of Web Designer following a crash on my Win 7 computer & reinstall of all my software. I was only able to reinstall the patches up to May
• Movie Studio

  11 answers, most recent on 6/4/2021

  RE: Program crashes and new blue plug-in not working properly.
  @Gianluca-Bianchino infoservice@magix.net. That link John gave you should have given you the correct drivers as shown beneath unless your machine does not meet the minimum requirements. If you are running any type of antivirus you should add the
• Movie Studio

  2 answers, most recent on 6/3/2021

  RE: Error -24
  @Keith-Yocum Hi Keith and welcome to the user to user forums. In this instance I think it best you contact Magix directly via the infoservice@magix.net email address. No-one here can help with a registration issue especially if it is an older copy
• Other products

  One answer, on 6/2/2021

  [Closed] error code 24
  HELP ! There is NO email support WHY ?? By instaling LEGAL PURCHASED Vegas pro 18 i entered one email and forgot. THEN VEGAS alone AASKED me to register on MAGIX and i entered my second EMAIL. Now i i CANT DO anything . No conntact support no
• Movie Studio

  3 answers, most recent on 5/25/2021

  RE: [Closed] Crashing constantly
  @TheOneGuy Have you added all the Vegas program folders to the exceptions folder of your antivirus software? I notice a lot of internet activity and it could be the antivirus program is stopping the program from verifying it is a legal copy. It has
• Music Maker

  7 answers, most recent on 5/25/2021

  RE: [Closed] I bought a soundpool but i want to return it to get it in a collection
  @ross-carruthers There is very little point in making threats in the forum about what you are going to attempt to do through legal channels in an attempt to secure your refund. Magix' Terms and Conditions are quite explicit and clear. By default,
• Music Maker

  7 answers, most recent on 5/25/2021

  RE: [Closed] I bought a soundpool but i want to return it to get it in a collection
  The documentation states I have a 14 day right to withdrawal. It seems a bit legally questionable to sell something with one form of delivery that then revokes my 14 day rights. If I do not get a refund I will pass it on as a complaint to trading
• SOUND FORGE

  2 answers, most recent on 5/20/2021

  Dual boot edit suite
  I have two computers, one an AMD system and one an Intel system. Both are 6 core machines, and each is used for restoration, editing and archiving of video projects with assiociated audio. The archiving, by its nature requires the abikity to jump
• Movie Studio

  6 answers, most recent on 5/20/2021

  RE: Movie Edit Pro 2021 Plus Hangs on Startup After Upgrade
  @beartooth91 Hi and welcome to the user to user forums. Make sure that the Movie Edit Pro program folders are checked 'Not to be scanned' by your antivirus program. There should be an exceptions to scan folders option within the antivirus
• Music Maker

  20 answers, most recent on 5/11/2021

  RE: Problem activating
  again - how can you not help? I buy a key on your website - then I download softwear - and it turns out that one of them does not match - then how do I find a matching program for the key ???? - two - enter the key on his account on his web account