• Photostory

  One answer, on 10/2/2017

  RE: Can't burn / export
  Hi . . . . They all get stuck and become non-responsive. (at 28%) . . . . That would suggest that there is something on the timeline at this point which could be causing the issue. In timeline mode are there any particular changes eg change of file
• Music Maker

  6 answers, most recent on 6/19/2017

  Space Pad "installation failed"
  I get the same message when trying to install Space Pad instrument in Music Maker Version 25.0.1.33 on both Laptop and Desktop. Laptop Lenovo Notebook, 6GB Ram, Intel Pentium CPU 2020M @2.40GHz Processor, 64-bit Operating System, Windows 8.1Desktop
• Other products

  6 answers, most recent on 3/23/2017

  RE: Freezing Laptop during final conversion and save process.
  The laptop is HP Pavilion Notebook - 15-p199na I did upgrade from 8 to 10. Laptop not warm I can edit and save videos via other software such as Freemake & VLC etc with no problems. Output video is 1280 x 720 As I say never had any issues before
• Music Maker

  8 answers, most recent on 3/12/2017

  RE: Music Maker Premium. No Sound, Cursor wont Move?!?!
  Okay so I apologise for my stupidity and lack of information. O.S- Windows 7, Model- HP G62 Notebook, Processor-AMD Athlon II P320 Dual core processor 2.10 GHz. Installed Memory (RAM) 4.00GB (3.74 usable)   I did solve my previous problem on my own
• Movie Studio

  74 answers, most recent on 4/25/2017

  RE: Crashing Software
  Hi Daneane71 The crash log you posted looks incomplete - was there more or is that all there was? . . . . the program has crashed at least 4 times. I am using an HP Pavilion laptop . . . . Does the crash occur relatively quickly from starting the
• Movie Studio

  17 answers, most recent on 11/4/2016

  RE: New MEP version and Mercalli image stabilization
    Hi Browj2.  After reading about the 2017 upgrade, and having no use for the two new plug-ins, and seeing no other new features in any of the 2017 versions, I'm not planning on upgrading.  I was hoping for some fixes in the Title window
• Music Maker

  2 answers, most recent on 10/16/2016

  Alright, so I'm totally new here and to creating my own music so bare with me. First off, I'm made some drums sounds with the drum machine and chosen a base riff from the templates. How do I get them to match up bpm wise?
  BPM's not matching up.  Toshiba notebook  intel celeron windows 7 music maker
• Movie Studio

  2 answers, most recent on 9/21/2016

  Microsoft Surface Pro 4 with MEP2016 or 17 or VPX
  Edit: Purchase done. Will report on my findings after installing VPX. Hi, I'm looking for a small format laptop/notebook for business travel and, of course, some video editing while traveling. The Surface Pro X 4, 8GB, 256GB SSD, i5-6300 with
• Music Maker

  5 answers, most recent on 5/19/2016

  RE: Why is my magix music maker 2016 so slow, has it something to with the sound card settings , compared to 2015 version. Does anyone know anything about this ???
  Hi  I have the same problem but only after install the soundpool. Anyone try to changing settings in win 10? I try to install new win10 64 bit in a clear and formatted Notebook but anything to do...I think there is something regarding the
• Video Pro X

  16 answers, most recent on 1/11/2017

  RE: NVIDIA GTX 960M (CUDA) problem in Pro X7
  Hi Robert I dont understand that :( sorry. Ok, on gtx 860 i could use CUDA (HWA) but now, on 960 cant. Ok, this is NVIDIA foult or Magix? John EB explained that it is because the GTX860 possibly has a different earlier chipset
• Video Pro X

  16 answers, most recent on 1/11/2017

  RE: NVIDIA GTX 960M (CUDA) problem in Pro X7
  Hi . . . . NVIDIA GTX 960M (CUDA) problem  . . . . NVidia no longer support CUDA they have gone over to NVENC which is currently not supported. To use HWA you will have to disable the GTX 960M and use the HD4600 GPU built into the
• Video Pro X

  16 answers, most recent on 1/11/2017

  NVIDIA GTX 960M (CUDA) problem in Pro X7
  Hi, my name is Robert. For past 6 months i was using Pro X7. My last PC was Asus gaming laptop. i7 4710HQ, 16 GB RAM, 256 GB SSD and gtx 860m. Everything was fine. Now i have new laptop Acer VN7-592G (V Nitro Black Edition). I have i7 6700HQ, 32
• Movie Studio

  3 answers, most recent on 1/12/2016

  RE: I have a connon t3i that shoots HD but when I upload it it becomes slow and choppy, but when i film in standard quality I have no problem, any advice?
  Hi Thank you for replying however . . . . . asus windows 8 notebook laptop . . . . is not the specification. When giving the specification of a computer it should include the following:    Windows version    Processor make, model type and
• Movie Studio

  3 answers, most recent on 1/12/2016

  RE: I have a connon t3i that shoots HD but when I upload it it becomes slow and choppy, but when i film in standard quality I have no problem, any advice?
  it is an asus windows 8 notebook laptop 
• Movie Studio

  5 answers, most recent on 10/5/2015

  RE: Hardware acceleration keeps turning off when restart mep.
  Hi . . . . When I set video mode to standard mode and choose my Nvidia gtx 860m and restart mep it goes back to compatibility mode . . . . This would indicate that there is either a driver issue with the GTX 860M or it is not compatible with
• Movie Studio

  6 answers, most recent on 9/13/2015

  RE: Choppy playback, impossible to watch!
  Hey, John, Thanks for your help! I have the HP G62 notebook, Windows 7, 64-bit, 5.00 GB (4.74 GB usable) The resolution used was 1280/720.     Thanks again,    Randy    
• Movie Studio

  3 answers, most recent on 7/5/2015

  RE: Magix Movie 2014 will not install with windows 8
  Hi Thanks for the information - however there is still one part which is incomplete . . . . a hp 15 notebook laptop . . . . The HP 15 is a series of notebooks can you be more specific and give us the model number. and its ful
• Movie Studio

  3 answers, most recent on 7/5/2015

  RE: Magix Movie 2014 will not install with windows 8
  Thanks for the reply! I'm running windows 8.1 on a hp 15 notebook laptop.  I've got as far as the initial installation, I have yet to be prompted to input my activation code  Yep I've deactivated everything that was running including anti
• Video Easy

  One answer, on 5/17/2015

  My Video Easy does not import mp4 video - how do I overcome this?
  My Video Easy does not import mp4 video - how do I overcome this? When I try to import mp4 video from my Samsung Galaxy phone the File extention is not recognised. Anyone got answer to this? Hardware: Product name: HP G62 Notebook PC, Serial
• Movie Studio

  7 answers, most recent on 3/8/2015

  RE: Reinstallation of Video Deluxe 2015
  Hi Because you have reinstalled Windows the notebook now has a new computer ID or name. You need to go to the Magix website - magix.com.  Click the top right icon (head and shoulders) and log in using the email address and password you used
• Movie Studio

  7 answers, most recent on 3/8/2015

  Reinstallation of Video Deluxe 2015
  I recently installed, registered and activated the Video deluxe 2015 in my Laptop (24/02/2015) and got confirmation from www.magix.com. On 26 Feb I had a total crash in my laptop due to failures of updates Windows 7 Service Pack 1, a looping
• Movie Studio

  5 answers, most recent on 1/21/2015

  RE: Why is this Picture so Yellow?
  Hi Anirban The picture looks good to me - the colours are more natural (warm) as you would expect to see in the evening. Your camera has the ability to shoot still images with Bracketing - this is normally set for different exposure levels,
• Movie Studio

  5 answers, most recent on 11/26/2014

  Import large DV-AVI to the Time-line
  I can't import the whole DV-AVI movie to the Time-line. If the whole movie is 7 minutes (1.5 GB on the harddrive) i will get the first 4 min. and 45 sek. on the time-line. I can watch the whole movie in the preview monitor. My computer is HP
• Other products

  6 answers, most recent on 11/25/2014

  My new notebook does not recognise the DVD burner with MEP Ver 9 - What do i do to burn a DVD?
  My new notebook does not recognise the DVD burner with MEP Ver 9 - What do i do to burn a DVD? Also using Windows 8.