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@Elprimeradavio Thank you for the data and screenshot. That is clearly a display/graphics issue so the first thing I would check is that your graphics drivers are fully up to date. I note your CPU is listed as being "Intel Iris Graphics eligible".

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

I was on my way to removing Norton's was getting tired of their bait and switch. They'd list issues w/ your pc and tell you to click it to fix it, but it ends up only fixing some of the problems listed. Norton's kept warning me about some driver

Movie Studio

9 answers, most recent on 12/12/2023

[Solved] Cannot render video MP4 but sound ok

Movie Sturdio 2024: I try to export as MP4 or AVI and there is no video, only sound. Graphics card is a NVIDIA GeForce 9800 GT. Driver checked ok.

Movie Studio

7 answers, most recent on 9/11/2025

RE: Upgrade path from Movie Edit Pro Plus

@FF22 Hi Movie Edit Pro 2020 it should run OK on the new PC and Windows 11, with the performance, mainly hardware Acceleration of decoding/encoding video, depending on the following: Intel CPU with an integrated iGPU, the Intel iGPU can be used for

Movie Studio

16 answers, most recent on 9/5/2025

RE: Blu-ray media created playback issue. Image bounces/jitters

@calamar Hi . . . . 60min long takes more than 8 hours . . . GPU encoding enabled . . . GPU acceleration was disabled . . . . This would suggest the CPU is doing all the encoding. What is the specification of your computer system including Windows

Movie Studio

26 answers, most recent on 1/27/2024

RE: [Solved] An Error occured during Export

@fishycomics Hi Can you please complete the specs of the laptop please - we still need to know the CPU full name and model number, RAM installed and additionally the make/model of the laptop. . . . . the arc graphics . last update was sept 2023

Movie Studio

4 answers, most recent on 11/8/2023

RE: [Solved] Movie Edit Pro 2021

@Mike3914 Hi Thanks for the laptop specs, somewhat similar to my Lenovo with respect to having 2 GPUs available. Check that the drivers are the latest versions: Intel UHD 630 - 31.0.101.2125 GTX 1650 - 546.01 (31.0.15.4601) Do not trust Windows

Movie Studio

20 answers, most recent on 6/2/2025

RE: Mastering Suite has disappeared

John, This is a newer refurbished model. The device options are all the same: Intel(R) HD Graphics. I had a NVIDIA on my old desktop. The seller (shop) said this was fine for my needs (?). Thanks. HD

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

Thank you Emmrecs, did as you suggested and Trial now working. Understand about extension of Win10 available, but UK is not included in "for free" EU deal, though I have been offered it on updates page and paying would not be a problem. It is the

Movie Studio

25 answers, most recent on 10/8/2025

RE: Issues with MAGIX Video deluxe 2026 Plus

@stephen-logsdon Hi and welcome to the forum. The issue you are having is not related to those of this topic, and as such has been hidden, this is considered as hijacking another users topic. . Please create a new Post and include more information

Movie Studio

10 answers, most recent on 4/25/2025

RE: Help with Recommending PC Specs

@DIYMark Hi IMHO the minimum you need to do is upgrade the Nvidia graphics card graphics card, the Intel CPU has a UHD 630 iGPU and as a minimum I would recommend a RTX2060 minimum, which is capable of handling the 4K UHD video from the Sony

Movie Studio

5 answers, most recent on 11/22/2025

RE: Image playback freezes after a couple seconds

@Joshua-Pyle Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Reyfox Hi Tony. Where does it say that for Magix software? Or does that only apply to AMD graphics? If so it appears the CPU's GPU is already not being detected or used by the software. Or do you mean Windows should also not be seeing it? I have

Movie Studio

One answer, on 4/10/2026

RE: Video Display/Audio in Video Deluxe 2026

@hotdogs Hi and welcome to the forum. Please do not post the same question, multiple times in the forum. I have removed 2 posts on this subject. We need more information to help diagnose the issue(s) you are having: The specification of your

Movie Studio

17 answers, most recent on 1/11/2026

RE: Very high RAM usage even with a few slides

@Willy-Pesnec I'll also assume that all these pictures are on your actual hard drive and you are not accessing them via Onedrive or anything like that. In Program settings, check your graphics acceleration and change these settings to determine if

Video Pro X

9 answers, most recent on 8/23/2025

Video pro x16 does not start

My asus zenbook has cpu AMD Ryzen 7 6800U with Radeon Graphics, 2701 Mhz, 8 core, 16 processor and 16 gb ram Windows 11 I've tried to reinstall the software, but when i launch it(as admin) it rest like this

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is

Movie Studio

3 answers, most recent on 1/29/2024

[Solved] Silent audio plays before looping

I shortened the audio to match the last photo in my video. The audio continues to play silently to the end, "then" the video loops. I'm new to this program, how can I get the audio to match the last photo so the video can loop without this long

SOUND FORGE

3 answers, most recent on 5/3/2025

RE: plus minus question/issue

@GoneToMaui SF12 came out many years before Windows 11. So there is probably no way to get rid of this graphical problem. It looks like the Plus/Minus button sections have scrollbars. This can easily happen if Windows 11 interprets the GUI

Photostory

9 answers, most recent on 2/3/2026

Magix Travel Maps - OpenStreetMap issue

Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

Once again, thanks to everyone who took some time to try and help me with the issue I was having. I have the programme functioning completely normally now .... I found that my graphics card hadn't updated properly. Searched for the latest driver

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Greetings all, Nvidia have released RTX driver 591.59-desktop-win10-win11-64bit-international-dch-whql available as Game Ready only. On my system with RTX 4060 and MS2025 this driver still DOES NOT give NVENC hardware encoding with H.264 or HEVC but

Video Pro X

5 answers, most recent on 12/12/2025

RE: designed title addition

Not going to happen without a LOT of work and additional plugins. The bottom graphic over the basketball game is from something like Newblue FX Cactivate Sports. Or using a title editing software such as NBFX Titler Pro or Boris FX Title Studio

Movie Studio

10 answers, most recent on 4/20/2025

RE: Magix Movie Studio 2025 TRIAL

@AnnTH Hi Ann. Overnight I have been thinking. It may be that the reason your builder didn't put in a different graphics card may be one of internal case space. Some of these cards can get quite large and because my own case is a tower case that is