• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @johnebaker Hello John, You are right that it is not possible to delete files in Photo Explorer mode. I still prefer to work in the old view and there you do have the possibility. Quote @browj2 (John EB) .....It is a good thing that you cannot
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  Yes this thread has gone somewhat OT. But until the OP provides full MediaInfo as requested solving his problem is guesswork. @Gary-Beckwith Do you have MPC-HC or MPC-BE players on your pc? The Media Info tab from either provides the same info as
• Off topic

  One answer, on 5/22/2026

  RE: saying hello
  Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. In case of technical difficulties see this topic for what is required before posting.  Providing some
• Movie Studio

  2 answers, most recent on 2/28/2023

  RE: [Solved] Filtering Files in Folders
  @DuneElliot Hi Switch the Media pane to Details view - icon top right of the pane - select Date column to sort on, then go back to icons view if that is what you are using. HTH John EBForum Moderator
• Video Pro X

  9 answers, most recent on 2/28/2025

  bugs previously reported
  Hi, I know it's tiring! But today I once again told technical support that I "am aware of the bugs pointed out in relation to the project folder" (transfer of the clip from the folder list to the timeline with a 1-second limit, editing of list data
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @johnebaker Hi John, I've uploaded it from the media pool to the timeline and played it. See the video. See also: Patches - Photostory deluxe 2024 / Video deluxe 2024 / Video Pro X15 Regards,Rob
• Movie Studio

  2 answers, most recent on 11/7/2025

  RE: Text To Speak
  @Hydie Hi, Yesterday morning and for the last week or so, Text-to-Speech and Speech-to-Text were not working due to an outage with MicroSoft Azure, provider of the service. It seems that service was restored in the afternoon. You don't need a
• SOUND FORGE

  7 answers, most recent on 6/15/2024

  RE: How would I view the waveform of an SFK file without the source file?
  The <.sfk> is to facilitate to fast opening the main media file, which could be slow in absence of the sfk waveform file, depending on the length and other factors. AFAIK, the file is useless w/o the companion media file.
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland Hi Peter, The problem is that you are using Takes. Takes are mini project files, not objects. The various import modes work for audio, video and image objects, not takes, with the exception of Automatic, which will put your take at the
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi Thanks for all interest I have unticked the "input AVI import format" and tried a new download with no success. There are still black window and the sound is OK. I can open the avi file in VLC media player with both video and sound, I also tried
• Movie Studio

  3 answers, most recent on 3/23/2023

  [Solved] Does movie studio support av1 format
  I was wondering if movie studio supports av1 file format. When I was trying to import it a window showed up that asked to install QuickTime. I installed it and now I get the error "MXMPEG2 Error 0110: no media decoder found" I assume it does not
• SOUND FORGE

  3 answers, most recent on 7/16/2025

  RE: Used Pro12 for years. Now get license error message and can't save
  @Terry-McGuire I found this response from customer support. https://www.magix.info/us/forum/quote-an-error-occurred-while-creating-the-media-file--1272600/#ca1666404 It looks like they found leftover code from Sony in Sound Forge 12 that can, under
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @johnebaker The favourites feature is available in MMS and VPX, like PS they are limited to the Titles (PS), Effects, Templates (including Titles - MMS/VPX) and Audio categories, they are not available for project media. True, and we can also add
• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @DannyP Hi, OMG! It's a good thing that you cannot delete the files (photos/videos/audio) from the Media Pool under Import. They are the files that are on your hard drive and may or may not also be in your project. Only photos/videos/audio objects
• Web Designer

  4 answers, most recent on 12/21/2022

  RE: [Solved] Adding social media share button
  @MrBroon Hi The most common method of what you are wanting to do is to have the articles hosted on the Social Media site(s) you use, so they take care of the sharing option and embed the posts in pages on your website using iFrame(s).- using the
• Movie Studio

  12 answers, most recent on 2/21/2025

  RE: Saving A take
  @DRORENGEL Hi From the manual, which I would suggest you read:- The keyboard shortcut is Shift + K however this is always greyed out, ie not active, for me. Save take using drag and drop In the Media Pool, open the folder where the take will be
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  Ok, I dig a bit more on that link @AAProds shared and did a bit of search on internet and seems that basically GTX 1650 Super does not support interlaced encoding any more. So, my question here is: if there's a 1080p24 setting chooseable for
• Movie Studio

  2 answers, most recent on 11/29/2025

  Download from Cloud Import Fails
  Hi, I get random behavior from the Download function in Stock Media on Magix Hub. A few have worked, now they are very intermittent. I try closing software, logging out of my account, etc. When I click on Download (either resolution), it says
• SOUND FORGE

  12 answers, most recent on 9/11/2024

  RE: .m4a not supported in SOUND FORGE Pro 13?
  @GiorgioV Is the file copy protected? Then I don't think that Sound Forge can open it. Atmos licenses for encoding/decoding are pretty pricey, to my knowledge multiple hundreds of Dollars per year. Maybe this tool can help.
• SOUND FORGE

  3 answers, most recent on 2/8/2023

  RE: [Solved] Soundboard 10 : "Internal error 2721.sfwmf4setup"
  @harry-a Hi The error you are getting would suggest the Windows Media Player is not installed on the laptop. If it is not installed then install it, even though WMP has been deprecated, and try the re-install again. HTH John EBForum Moderator
• Video Pro X

  8 answers, most recent on 3/9/2025

  RE: keyboard shortcut photo and transition
  @browj2 Hi John . . . . it does the same as Multi-track ripple (3) . . . . It does better, the selected media is inserted immediately upon pressing the key. Using Multi track ripple, you either have to press the insert to timeline icon or drag the
• Movie Studio

  5 answers, most recent on 9/7/2024

  RE: Cant change ration export setting
  Hi John. I did exactly that. New Project - Social Media - Ratio 4:5. Imported the videos. Their ratio is 16:9. Adjusted the size, cropped them using the section tool. All looks great. Export - Ratio in export settings shown as 16:9, cannot change
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Please follow the advice given and download, install and use MediaInfo (it gives rather more information than the VLC data you showed). Also, please specify exactly which Magix video editing app you are using, as @johnebaker asked
• Movie Studio

  9 answers, most recent on 8/10/2025

  RE: Is MS 2026 really any better?
  @Pete-Lowland Hi, TTS and STT in Movie Studio, Video Deluxe, Video Pro X are from Microsoft, which is why you find the same voices in ClickChamp. You can subscribe to MicroSoft Azure to get the TTS features for free (there is a big yearly limit) if