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Video Pro X
2 answers, most recent on 3/6/2026
RE: DOSNT WORK AT ALL CRASH CRASH CRASH
@Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including
Movie Studio
6 answers, most recent on 12/4/2024
Custom Buttons on BluRay Menus Throw Errors on Menu Encode
SO I've used Vegas for some time, and DVD architect used to be my go-to for making home video DVDs. Now for a new project I needed a larger format, so I switched to BluRay and started using Magix Movie Studio Platinum (2025). The built-in DVD/BR
Photostory
2 answers, most recent on 12/2/2024
RE: Activation denied
@Helen-Robinson Hi . . . . just purchased Magix 2024 . . . . The current version is Movie Studio 2025, from where did purchase the 2024 version? If the activation code begins with P3- then if the error message is: Error -14, this means that
Video Pro X
4 answers, most recent on 10/14/2025
RE: Bought the vMAGIX Video deluxe 2026 plus.
@Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use
Video Pro X
5 answers, most recent on 3/20/2025
[Closed] Vegas Pro 21.0 is asking me to activate and register again
So I bought Vegas Pro 21.0 in Humble Bundle sometime at the end of the year last year. I installed it and used the code Humble Bundle provided when I first bought it. I opened the program and played around with it to get the feel of how to use it.
Movie Studio
27 answers, most recent on 8/1/2024
[Solved] No Longer Able to Render Project
No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box
Movie Studio
8 answers, most recent on 12/27/2025
RE: Error while downloading covers from the store ...
My computer is a fairly new Windows 11 machine (25H2 26200.7462), fully updated, with Nvidia RTX 5070 and Intel Core 7 Ultra 265, 32 GB Ramm and two 2 TB NVME SSDs. The only AV program installed is the built in Windows AV. Every other internet
Photostory
One answer, on 3/18/2025
Hangs, does not ever complete
trying to export as video. Tried exporting several different formats, e.g, avy, mp4, mpg. Program just hangs after getting over 96% done.Tried software and hardware encoding. Program is unresponsive, must fill using task manager. No error
SOUND FORGE
7 answers, most recent on 11/12/2025
Sound Forge 17
I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up
Movie Studio
6 answers, most recent on 12/30/2024
Cannot uninstall Video de luxe...
When trying to open de video deluxe version 2022 after a while, the software wants me to install the travelmaps options and the cloud import options.This comes with an error that the install files are not on a local disk, but on a cloud disc which
Movie Studio
26 answers, most recent on 8/24/2025
RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
@PETER-SMITH1397 Hi . . . . . can't get the MPEG_4 Activation to work . . . . . Is this the HEVC / h.265 codec activation message that pops up on first import of a HEVC/h.265 encoded video MP4 file? If so your Antivirus program may be blocking the
SOUND FORGE
3 answers, most recent on 8/18/2025
RE: I am unable to register the activation code sent to me for my audio
@walter-h6914 Welcome to the MAGIX user to user forums. Serial/activation codes for current Magix products will always begin with P3. If your code has any other first digits it is almost certainly a voucher code and you should go to this page and
Movie Studio
10 answers, most recent on 4/20/2025
RE: Magix Movie Studio 2025 TRIAL
@AnnTH Hi Ann Is that a typing error? An nvidia GT 70? If it isn't a typo and the rest of the specs of the computer mentioned in previous posts is what is currently trying to run the program then there is a possibility the computer just doesn't have
Photostory
One answer, on 7/14/2024
download problems
I downloaded the Photostory on my MacBook Air Laptop... but the program won't open up. It's says application error. Serial number: P3-Removed by Moderator. I was able to get the manual... but not the actual Photostory deluxe 2024 program. Need help?
ACID
9 answers, most recent on 11/25/2024
RE: Install Error -2147163964
Update: The Error persisted within how Windows was managing the .net framework, I learned this after trying to update Visual Studio. I imagine sometime during installing Unreal Engine & Visual Studio something went wrong and didn't go noticed.
Music Maker
5 answers, most recent on 6/23/2024
RE: Music maker 2025 premium qt and open gl 2 issues
i searched for the files listed in the error page attached and the files listed are in the directory of the install . . . in the program folder.
Music Maker
52 answers, most recent on 8/15/2026
RE: Music Maker 2026 Frozen at SetViews during startup
Music Maker 2026 Premium starts extremely slow and freezes immediately. This going on for about 2 weeks now. Reinstalling a couple of times did not help, disabling Sticky Password did change nothing.Resetting the Music Maker .Sending a support
Audio Cleaning Lab
13 answers, most recent on 2/27/2025
RE: Problems Installing Sound Forge Audio Cleaning Lab4
Tried the Event viewer and this is the result. Log Name: ApplicationSource: MsiInstallerDate: 21/02/2025 17:10:23Event ID: 10005Task Category: NoneLevel: ErrorKeywords: ClassicUser:
Movie Studio
3 answers, most recent on 3/19/2025
RE: Movie Studio Platinum 2025 Won't Install
@Skylar-Jensen Hi . . . . Whenever I open the installer, . . . Check that your Antivirus program is not blocking the installation, how you do this depends on the Antivirus program you have installed. If the installer and software installer are not
ACID
15 answers, most recent on 12/19/2024
RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
@Forever-Season Ok. Maybe a plugin crashes the scan. There are audio_plugin_scan_server exe files in the Acid program folder. Maybe move them temporarily to another location. If I remember it correctly Acid will then throw an error message and not
Movie Studio
7 answers, most recent on 7/4/2024
RE: error message
@derek-brown Hi Derek. No I have not seen that particular error code. Does it happen every time you use the program? Video Deluxe is the base name used for the program and known as Video Deluxe in some countries. Ray.
Music Maker
17 answers, most recent on 10/1/2024
RE: [Closed] Why can't I start Music Maker?
No you don't understand me. I'm using a translator and maybe the translation is wrong. I have the settings fine in my PC. But Music Maker technical support is not good. I have been reporting errors in the MM program to technical support for almost 2
Movie Studio
14 answers, most recent on 11/15/2025
RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
@stephen-logsdon Hi We need more information to help diagnose the issue(s) you are having: Follow this tutorial to determine if any errors have been logged and post a screenshot of the details. The specification of your computer system including
Audio Cleaning Lab
14 answers, most recent on 1/27/2025
RE: "Import for file type 101 is not possible" errors
Alternatively, you can use the 32 Bit version of SFACL 4. The error will not appear there. It's nearly time for my trial to run out and for me to buy the software, which I'm basically happy to do - I just want to check this isn't going to be a huge
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