• Movie Studio

  13 answers, most recent on 12/31/2024

  RE: Cannot Install Movie Studio 2025 Platinum: Error-1
  @FlaBoy57 Hi The error messages would suggest that either the custom HP installed software is intefering with the install of MMS 2025, or an install or update was not completed. Did you try a Restart, not shutdown of the computer, also shut down the
• Music Maker

  2 answers, most recent on 7/18/2024

  RE: [Solved] How to delete properly
  @Riley-Coach Revo Uninstaller has often been recommended for removing Music Maker.  https://www.revouninstaller.com/There is a free version, but looking through your previous
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @Vincent-OBrien Hi Thanks for the MediaInfo data, the one analysis is enough, they are identical to those from my Sony camera and should import with no issues. The second error message mfc140u.dll error would suggest that some Windows system files
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  @Burton-Allan Hi Thanks for coming back on which error message you were referring to. I already gave you the most likely cause of that error message in this comment above. . . . . I'm not really the Administrator of my own computer . . . . That is
• Movie Studio

  9 answers, most recent on 8/14/2025

  MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  Hi everyone, Yesterday I purchased MAGIX Video deluxe 2026 Premium (Permanent license - new purchase) with NewBlue Essentials 5 Ultimate and NewBlue Filters 5 Ultimate and installed it on my brand new laptop. I did all this through the official
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  I updated the graphics with that Intel driver direct from Intel from your link. Now the program starts but stops with this error (two photos taken from my screen) https://imgur.com/a/u2QvSBT
• Movie Studio

  10 answers, most recent on 1/9/2024

  RE: Fails to open
  @John-Forrest Hi John and welcome to the user to user forums. If the Error message read "Error in "Essentials.ofx". instead of what you typed as "Error in "Essentials.olx". Then if could be hardware related as the third party effects NewBlueFX
• Movie Studio

  5 answers, most recent on 6/18/2024

  RE: trying to download movies studio2023 platinum
  @k9vet Hi I have removed the serial number from your comment. If you are getting Error -14, during a MAGIX product activation, in which case generally means that you're putting a valid MAGIX serial number into the wrong MAGIX product or
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @CubeAce, @Roberto-Goncalves, @browj2, @johnebaker Hi Ray, I have yet to encounter the first program that has been programmed completely problem-free and error-free. I know because I programmed a lot in various programming languages ​​up until 1995.
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  @johnebaker The error message could mean you account on the PC has got an issue. Try creating a second account and make it Administrator. IHmm, surely if it was an issue with my account then Al, John Cb and yourself would have the same
• Audio Cleaning Lab

  14 answers, most recent on 4/25/2024

  RE: Audio Cleaning Lab 4 - Changing Default VST's
  I pointed out to Magix over a year ago that having things like an error on startup is a definite turn-off for new and current users looking to upgrade. If they want to sell their products, they cannot afford to leave an obvious startup error
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Hello again John EB - I understand your comment this p.m, thanks for that. I couldn't fit hardware myself but we have one local firm (one man band) here that would be capable. I've noted your recommendation. In error, I used 1920 x 1080 camera
• Video Pro X

  31 answers, most recent on 8/28/2024

  RE: Selecting Movie Settings with VP X16
  @rickduley Hi Rick The range error message and log indicate that the first 1.5 secs of the timeline is empty, this is not a problem in itself, however there are other potential issues: WRT to the Bunnings time, I have managed to replicate this,
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham @CubeAce @me_again @johnebaker @AAProds I downloaded the MKV file, but couldn't play it through the VDL2026 timeline. I received this error message: I use Shutter Encoder (64-bit portable version) as my conversion program. I've converted
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  [Solved] SFP15 uninstall / reinstall failure
  SF Pro 15 started getting very flakey: missing scroll bars, no audio trace until I hit stop etc, so I decided to uninstall and reinstall the software. (I had saved the original installation software). Now it won't load at all. No SFP icon on the
• Movie Studio

  2 answers, most recent on 9/10/2025

  Error in module mx dec mf audio x64.dll
  When I try to play MTS file in plarinum.Movie Studio 2023 i get message Error in modul mx_dec_mf_x64.dllaudio and program chrashes. Can anyone help, please? This files are normally working in Vegas 16 pro and all other programs...
• SOUND FORGE

  One answer, on 7/17/2024

  Wrong program downloaded
  I have paid for and downloaded "Sound Forge Audio Studio 17" using "soundforgeaudiostudio17_dlm.eh0pxa.exe" and what I got was "Music Maker 2024." Is there some kind of error or am I just missing something? Also, how do I get a refund for this
• Samplitude

  21 answers, most recent on 6/20/2024

  RE: Change of Vita Directory: installing Samplitude from scratch?
  @GRB Hi For Music Maker there is no need for creating 'junction links', which I have found do not work correctly in some Magix programs. Soundpools will be downloaded and installed in the folder specified in the Program settings, Folders tab Do
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Ok. Maybe a plugin crashes the scan. There are audio_plugin_scan_server exe files in the Acid program folder. Maybe move them temporarily to another location. If I remember it correctly Acid will then throw an error message and not
• Music Maker

  10 answers, most recent on 9/12/2023

  RE: crashes
  @Shaggy-Carter That are not the correct values. Please click on the Advanced button. i went in and the rate is at 2048 i set it to 1024 and the same has happened , program disappears re loads back with errors i press ok , sends me to error report
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach The simplest way is to start Music Maker as administrator. Make a right click on the program icon and then select this option in the right click menu. If the write-protected error message then goes away, there is definitely a privilege
• Off topic

  One answer, on 6/21/2024

  [Closed] Vegas18 stops working. sends me older version to download? why?
  VegasPro18 stops with error msg to describe what i was doing at the time. i comply, but server response sends me older version of Vegas Pro18 to download? Why is this happening? Also very loud buzz noise stops program. it locks up & I have to
• SOUND FORGE

  6 answers, most recent on 7/31/2025

  RE: sound forge 17 wont open
  Thanks @SP. Here is what is coming up when I pull up the crash reports. I have emailed tech support but I haven't heard back yet. I appreciate any incite you have into this. @rraud I appreciate your tips as well, I had actually seen your tip on
• Movie Studio

  16 answers, most recent on 8/12/2024

  RE: Insanely stupid question - Graphic overlay
  Thanks to everyone who chimed in. The final result is that the .png file was not transparent even though it was transparent in photoshop. The issue was that I did a save as .png versus export and click transparency. Ultimately the text box and red