• Audio Cleaning Lab

  14 answers, most recent on 4/25/2024

  RE: Audio Cleaning Lab 4 - Changing Default VST's
  @browj2 Hi John, thanks for confirming the default issue. Sorry you had to go through so many ini files without coming up with a solution. I will definitely log a Support ticket with Magix. Regarding the jumpy playback in SpectraLayers, I can
• Video Easy

  One answer, on 4/17/2024

  Error activating Magix Video Easy it keeping asking for serial number
  Hi there, I needed to reinstall Magix video easy on a computer, we have the correct serial number, first time it asks for the serial number and after validation it's says ''the program has been successfully activated'' but this does not save the
• Movie Studio

  No answers, created on 6/22/2023

  error code
  I Can no longer access the program Magix movie studios 2023 because I now get an error code when I try starting the program. Error in module "Transitions.ofx" (load address:.......) to address .........(Exception ........"Access_Violation") and
• Audio Cleaning Lab

  23 answers, most recent on 3/14/2024

  RE: Open GL driver error
  OK folks i do appreciate your help and i'm sorry to keep posting things about my issues because the magix software still works OK despite the open gl error messages i get when i launch the program but I'm attaching the read out from a open gl
• Movie Studio

  51 answers, most recent Yesterday

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham @CubeAce @me_again @johnebaker @AAProds I downloaded the MKV file, but couldn't play it through the VDL2026 timeline. I received this error message: I use Shutter Encoder (64-bit portable version) as my conversion program. I've converted
• Photostory

  One answer, on 8/11/2023

  Error in module KERNEL32.DLL of MAGIX PhotoStory on CD & DVD 10 Deluxe
  Program can't find DVD burner for project on PC with Windows 10, even after deleting and reinstalling Magix program
• Movie Studio

  16 answers, most recent on 8/12/2024

  RE: Insanely stupid question - Graphic overlay
  Thanks to everyone who chimed in. The final result is that the .png file was not transparent even though it was transparent in photoshop. The issue was that I did a save as .png versus export and click transparency. Ultimately the text box and red
• Music Maker

  4 answers, most recent on 10/16/2024

  RE: Unable to open due to authentication error after update
  @YOSHINORI-YAMADA, @SP. Hi . . . . if your serial number will give you a valid download link for Music Maker 2025 Premium . . . . This only gives me a download for the version the serial number relates to. The error code and message means you are
• Movie Studio

  5 answers, most recent on 9/7/2024

  RE: Error code: CopyToAdapter keeps popping up. I can't find a fix.
  @Tony-Rapisarda Hi In addition to @AAProds request 'exactly what version of Movie Studio' Your signature states: . . . . Video deluxe plus, 2023 Suite - 2024 Suite . . . . You should not have both versions installed, if you updated from VDL 2023 to
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  I'm trying to externally edit an audio clip but I'm getting an error message with Music Editor 3. Error code -6. Possible that the installation folder is damaged. I'm unable to find how to reinstall the program. Do I need to reinstall Movie Studio
• Music Maker

  One answer, on 2/9/2025

  RE: I cannot access what I paid for
  @Bryan-McMillan Hi and welcome to the forum. . . . . I have followed the steps but still cannot access Magix Music Maker . . . . We need more information to help diagnose the issue(s) you are having: The specification of your computer system
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS Hi . . . . The other is that I have "missing files" . . . . Assuming you are getting an error message like this: Click the Folder button and browse to the location where the file(s), you may have to do this one by one as the file
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  Thank you both for that help, but this problem still occurs. I did update the graphics driver from the Intel link, and the driver version is now 31.0.101.5186. I do not know what version was there before, but the Intel program updated it to this
• Movie Studio

  84 answers, most recent on 8/5/2024

  RE: Linking "videos" or "projects" question
  @Eric-Elliott BTW, Put down the manual, learn by trial & error, a lot of this really is simple. what you have been told & shown in all your posts & comments is maybe only 15-20 things. & 5-10 of those things is all you need to edit
• Music Maker

  10 answers, most recent on 9/12/2023

  RE: crashes
  ok i have music maker 24 plus .version 32.0.2.11 the error codes are Internal DSP error :effect "tempo-Pitch/Resample" will be ignored and also Lock not passed during loading Effid:150 this happened when i wanted to load a project up or trying like
• Music Maker

  10 answers, most recent on 3/22/2024

  [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  From within the magix program my serial key number is not being recognised, it's the same one I copied and pasted from service area where all my bought software for Magix 2021 etc is. The error message says: RESTEASY003210: Could not find resource
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  Hi John, Same issue- MMM crashes after a couple minutes with error report MuMa. PC dets - Z590 MB, I5-11 cpu, RTX3060 gpu, 16GB ram, windows 10 OS, 1TB storage. 3 drivers - NVIDIA High Definition Audio, NVIDIA Virtual Audio device (Wave Extensible)
• Music Maker

  10 answers, most recent on 9/12/2023

  crashes
  for some time now even after updates and patches my mm crashes and also has an error when i pitch and timeshift , i have the plus version , ive just been on the program with my project and i added drums and the whole program crashed.  
• Movie Studio

  6 answers, most recent on 12/4/2024

  RE: Custom Buttons on BluRay Menus Throw Errors on Menu Encode
  Sorry to say that suggesting I get out of print software and then not really addressing my post is not very helpful. I am in the midst of trying to hack my custom buttons into a copy of a default template since the very act of adding a button makes
• Movie Studio

  11 answers, most recent on 6/22/2024

  RE: Cannot install to a different drive than "C"
  @Zoltan-Puskas Hi . . . . I have limited space on my C drive . . . . Is this a laptop and is the second drive internal? As @emmrecs has commented, the program can be installed on an alternative drive, however: The second drive should be an internal
• Music Maker

  30 answers, most recent on 4/9/2025

  RE: Need help fixing magix..am losing hope
  Malawarebytes.. Iv'e had it for 14years also.. I spoke too soon. Magix 2024 Crashed. Guess that's it.. This wasn't an issue like I said until I uploaded that song..Litterally after I made it into a mp3 directly from the magix program. Magix crashed
• Music Maker

  30 answers, most recent on 4/9/2025

  Need help fixing magix..am losing hope
  Iv'e had magix since October 2021, and I have updated it through to July 2025. However I have run into a problem that is causing me to resent this program despite me telling everyone how great it was when I started. It all started on January 25th
• Music Maker

  30 answers, most recent on 4/9/2025

  RE: Need help fixing magix..am losing hope
  updating..magix has crashed again this time with this error: I have messaged Magix support, if they have no clue I am uninstalling.At least I now got new a new pair of headphones and usb audio controller. Faulting application name:
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  @bjtap Hi . . . . Many inaccurate classifications . . . . Agreed. The reset AI Classification option is under File, Settings, Default values, this removes all Classification entries. initial testing suggests there is no way of editing the