• Movie Studio

  24 answers, most recent on 12/25/2021

  RE: All audio stripped MAGIX Movie Edit Pro Plus 2021
  @Donna-Weiss, @Former user, @CubeAce, Hi The auto saved backup copies of projects are invisible to the New/Load project dialog box, to see and restore a backup copy of a project within the program use the File, Load Backup copy option the Window
• ACID

  8 answers, most recent on 12/28/2021

  RE: VST problems... (Izotope Breaktweakers AND Reason RACK)
  do you know where you can find the older update install files? because some work and some dont. i remember 8 was a no go 9 was decent in some cases and some of the 10 versions were ok, most werent. such a hassle... The ACID Pro installers, all
• Movie Studio

  14 answers, most recent on 11/18/2021

  RE: Need Advice! MEP vs. Vegas vs. Davinci vs. Downgrade
  @jerancampy22 Hi. There is nothing wrong with your system. It's way above spec for MEP 2022. For most of us here it works well enough but if I was a niggled as you are my first choice would be to go back to MEP 2021 if it worked well enough for you
• Movie Studio

  3 answers, most recent on 10/15/2021

  RE: MAGIX software won’t start
  @Gregory-Richardson Hi So long as your project files and all resources used are inside a sub folder(s) in your Documents folder then they will be safe - if in doubt make a backup copy to another folder or hard drive. John EB
• Photostory

  5 answers, most recent on 10/6/2021

  RE: All my previous projects DESTROYED by installing Photostory 2022
  Thank you, Jeff. I have recovered my lost Magix-generated .mph etc files from an old backup on a stored USB drive. But I still think it is worthwhile for others, and especially Magix themselves to see the consequences of their deliberate policy.
• Movie Studio

  3 answers, most recent on 9/26/2021

  RE: DLL Error (mx_read_kinetictype_x64.dll)
  @LuckyCharms Hi . . . . Error in module "mx_read_kinetictype_x64.dll"  . . . . This is a new error to me and to users in the German forum where there are 2 topics on the same issue with no solution. There are several possibilities as to what the
• Movie Studio

  13 answers, most recent on 9/24/2021

  RE: Exception 0xc0000005 "ACCESS_VIOLATION"
  Update -I updated the graphics card as well as the MAGIX program. Today I received multiple errors saying it could not write the file when attempting to autosave the backup copy. Then it crashed. I made sure it was the only thing running at the time
• Video Pro X

  122 answers, most recent on 11/21/2021

  RE: Proposed new computer specs for using VPX
  @johnebaker Hi John. The Western Digital Blacks have a five year warranty. Mine have lasted much longer. I only use them for current projects with all files needed on the drive at the time. A copy of which is on the second Black drive. Original
• Web Designer

  3 answers, most recent on 9/22/2021

  RE: Loss of Thumbnail Gallery Graphics when posted to the web...........
  Hi Jeff Thank you for your concern and very acceptable edits. I had meant to remove all these prohibited bits having done a 'copy all' & 'paste' of my email to 'premiumsupport@magix.net'........and in my frustration, I forgot...silly me! To
• Movie Studio

  114 answers, most recent on 7/5/2022

  RE: [RELEASE] Movie Edit Pro 2022 - Your Experiences. Your Movies.
  @MAGIX_Redaktion @johnebaker Hi John. I am getting other one off oddities as well. Last night ProDAD Mercalli V5 Suite went into trial mode and would not let me reactivate it until had rebooted the system. Then after getting it to work again it
• Movie Studio

  28 answers, most recent on 8/24/2021

  RE: Reconnecting Data-Media-Project Files MEP
  @CarpentersMate Hi. I think we all do things in different ways. I'm obsessive with my backups. Some people here never have project files containing the actual files in use. Just the instruction sets telling the program where to find the files and
• Movie Studio

  28 answers, most recent on 8/24/2021

  RE: Reconnecting Data-Media-Project Files MEP
  @CarpentersMate I only use external drives for backups. All my other drives are internal. H is an internal drive. A Western Digital Black drive. If I am archiving then another backup is transferred to an external backup drive. I do not personally
• Movie Studio

  4 answers, most recent on 8/13/2021

  RE: Migration to New Computer
  @David-Bosi Hi and welcome to the forum. . . . . What are the steps to migrate my MEPro (2021) software to a new computer? . . . . Backup all your projects, source files and any other related files you may have created, preferably to an external
• Movie Studio

  6 answers, most recent on 8/7/2021

  RE: Unable to burn DVD's with Movie Studio 18
  @barry-e Hi . . . . There is not a iso option but that is all the process does (create an ISO) . The burners are ok as I have tried a test with NERO and I can burn files with that . . . . The Image recorder is specifically for creating an ISO image
• Movie Studio

  4 answers, most recent on 7/28/2021

  RE: New Upgrade to Movie Studio 18 Suite
  @SLH_1 Hi . . . . No need to put them on a DVD or anything, but you should move them out of that folder to keep things tidy. I put them on a separate HD to keep my C drive  . . . . This is where I would disagree a little with @browj2 - ensure that
• Video Pro X

  28 answers, most recent on 7/28/2021

  RE: Mp4s are showing up black, and it's unable to save my support request.
  @Howard-Hickman Hi Howard. No, we need to see the text view from the drop down menu. The info should look like this to paste and copy here. GeneralComplete name                            : F:\Drive I backup 2020 only 2019 in F drive backup
• Movie Studio

  15 answers, most recent on 7/19/2021

  RE: Reinstallation of Movie Edit Pro 2021
  @LightfireCreative Unfortunately this form of renewal agreement is now the main model of most agreements across multiple companies including web hosting sites that can and do take down websites immediately should a subscription not be paid on time
• Web Designer

  One answer, on 7/14/2021

  RE: Web page publication / mobile version
  @Make Hi The mobile version is a css controlled version of main version - on detection of a mobile device screen the styles for layout, menus etc are switched to the mobile friendly version. The website variants dimensions are set in the dialog
• Movie Studio

  13 answers, most recent on 7/19/2021

  RE: Editing audio files externally after being imported/edited in MEP
  @Basel-Shishani Hi Basel. I do all of my audio editing outside of MEP and VPX and have had no problems to date. As far as I'm aware there is no problem with deleting .hdp/.h0 files but so far I have never bothered. However I never use original files
• Movie Studio

  4 answers, most recent on 7/4/2021

  RE: 2014 - reusing components between projects?
  @Kevin-Tam Hi . . . . Another way is to simply have only one "project", and have each video of your series as a separate movie in that project. . . . . Do be aware that adding more movies to the same project will seriously slow your computer down -
• Photostory

  4 answers, most recent on 6/6/2021

  RE: Titles are scrolling on other slides
  @Teacher Hi . . . . My computer crashed mid-day yesterday. Everything I had worked on was gone even though I had been saving. . . . . If the project was open when the crash occurred, then it is most likely corrupt. There is a possibility that you
• SOUND FORGE

  7 answers, most recent on 5/23/2021

  RE: Program updates
  @Bradley-Parker You can just download the newest update for your version from the help menu. This will download a MXUpdater.exe. If I remember it correctly the file is saved to C:\Users\YourUserName\AppData\Local\Temp\MXUpdater.exe You need to
• ACID

  One answer, on 5/6/2021

  "An Exception has occurred" when opening a file in Acid Pro Next Suite
  Hi there! I own ACID Pro Next Suite, version 1.0.7 (Build 36) 65-bit, running on an HP Pavilion, 11th Gen Intel Core i7-1165G7 @ 2.80GHz, 12 GB of RAM, 64-bit, running Windows 10 Home. I have a somewhat large but not insane (336,070 KB) .acd-zip
• Other products

  9 answers, most recent on 5/5/2021

  RE: [Closed] Agreements
  @smartwise99 Hi Browse to Producer Planet and scroll down to the bottom of the home page - a link to the licence terms is there. From what you have posted, this sounds like you have some discontinued Soundpools that you purchased a long while ago