• Movie Studio

  2 answers, most recent on 3/24/2026

  RE: AI Speech to Text Not Working - Program Crashes
  This support article might help you: https://www.magix.info/us/support?question=281940&category=0&title=what-should-i-do-if-i-have-a-problem-with-the-magix-hub
• Other products

  One answer, on 3/21/2026

  proDAD VitaScene V5 PRO
  I have just purchased MAGIX Video deluxe 2026 Premium. I have gone through the activation for proDAD VitaScene V5 PRO which downloads but will not install. Help please.
• ACID

  15 answers, most recent on 12/19/2024

  RE: [Solved] 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Ok. Which audio device is selected as the default device in the Windows sound control panel? To open the Windows sound control panel easily, again hold down the Windows key and tap R. In the Run window, enter mmsys.cpl and press
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  Nope. doesn't help. but thanks. I have sent a help request to MAGIX. I just have to wait like 4 days till they respond. :-(
• ACID

  One answer, on 12/26/2023

  [Solved] PLEASE HELP Acid 7
  So i purchased Acid Pro 7 years back. Now my kids are older i can now dabble in sound again but my pc does not have a cd drive to install it. I have looked everywhere for acid pro 7 exe and i cant find it. Can some one PLEASE help me.Im starting to
• Movie Studio

  33 answers, most recent on 9/22/2024

  [Solved] some transitions not being implemented after export
  hi can anyone help some transitions do not get put in during export the ones in question are called separation 1 and separation 2 they work when making the video but are not there after i export the video anyone have any ideas? i did try just export
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  That said, I am very grateful to the customers of Magix who have helped me with technical issues on here. Thank you ! Also people on the Vegas forum (another Magix product that keeps failing).
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  OK, so everything is back to normal and it's not crashing anymore... To help keep stay on the same page, let me add in screenshots of my folder setup.   Let me know if this helps 🙏
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  Finally accepted the coupon code. It kept telling me it had been used but tonight it went through and everything is open. Thanks for the help.
• Sequoia

  20 answers, most recent on 3/17/2025

  [Solved] Sequoia 17 Customer Service
  I have a ticket open with customer service and have not had a response back in days on helping me to resolve my issue.
• Music Maker

  2 answers, most recent on 7/18/2024

  [Solved] How to delete properly
  So MM still doesn't work after all the suggestions I've been given, so I want to delete it completely off my laptop, as I'm going to switch it over to my PC. The problems I was having shouldn't be a problem then, so I need help to delete MM
• Photostory

  5 answers, most recent on 1/27/2025

  RE: [Solved] adding photo's
  @LJ-Kearney Hi Which version and patch version of Photostory are you using - see under Help, About... to get this information ? . . . . adding photos on story wall .... when i add photo's it adds before the last photo? is there a setting that
• Movie Studio

  2 answers, most recent on 2/17/2026

  [Solved] Video won't render in 9:16
  Hello, i have looked for quite some time now through reddit and this forum, but i couldn't find a answer to my problem. first of all i am using MAGIX Video deluxe 2025 Plus, have a RTX2070, Intel Core i7 4790, 24GB DDR4 My Problem is, even though i
• Music Maker

  6 answers, most recent on 4/3/2026

  RE: Wont start
  @peter1968 Have you read this thread? Does it help you at all? JeffForum Moderator
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  [Solved] MP3 files skipping / glitching when opened ...
  Hello all! Using Sound Forge Pro 18 on a Widows 11 Home PC Im having an issue with skipping / glitching on MP3 files. On a VBR file, it does it consistently every few seconds. On a 320 file, it only happens within the 1st few seconds of playback,
• Movie Studio

  2 answers, most recent on 4/2/2026

  RE: Custom transition in Magix Movie Studio
  John Thank you very much, not just for me but everybody else who benefitted from your help I appreciate it very much Regards here from South Africa Tiempie  
• Movie Studio

  6 answers, most recent on 4/25/2025

  [Solved] Portrait oriented footage stretched.
  Can anyone help me with this issue and suggest a solution? I recently bought the Osmo Pocket 3 video camera, and I'm encountering a problem when importing portrait-oriented footage into Magix Movie Studio. The footage appears stretched horizontally,
• Music Maker

  2 answers, most recent on 3/10/2024

  RE: [Solved] Loop Waves display issue
  @ProductionSavard There is an option in the View > Arranger menu to disable the stereo representation of Waveforms. For some reason they sometimes won't show up if the stereo graphics mode is enabled. I hope this helps you.
• Movie Studio

  3 answers, most recent on 5/28/2026

  RE: Seems to be a codec problem
  @james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason
• Music Maker

  2 answers, most recent on 10/6/2024

  RE: [Solved] How to add MORE file manager shortcut locations?
  @Film.Maker It might help to create some symlinks on your C drive. For example, open the command prompt and enter mklink /J "C:\Users\Public\Documents\Soundpools\NameOfMySoundpoolFolder1" "E:\Path\to\Soundpool\Folder1\" This will create the junction
• Other products

  2 answers, most recent on 11/30/2025

  RE: Installation Magix Audio Cleanic 16 deluxe
  Thank you so much for your help. Effectively, my serial number is P2-xxx. I will try to write to/call the Magix support.
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm It really depends on how old your USB video grabber device is. If it is really from 2023/2024, I think it should work fine on Windows 11 and simply install its driver automatically. Can you check inside the program under the Help menu (it
• Other products

  One answer, on 11/25/2025

  Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC
  Compatibility mode doesn't help, and opening as administrator doesn't help. It goes into the Installationsmanager, UAC asks to allow the app to make changes. When I select the language, it says it's downloading but then disappears. Any suggestions?
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  Vegas Pro has supported GL Transitions for a few versions now, and people do script for them.