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  • Movie Studio
    2 answers, most recent on 10/20/2025
    RE: Hi I bought the program in 2012 now this does not allow saving as mp4
    @Timo-Nieminen Hi . . . . does not allow saving as mp4 format asking for activation code . . . . Movie Edit Pro, 2012 or 2013 (?) are obsolete and the paid for codecs are no longer available. Depending on the computer specification, it may be
  • Movie Studio
    One answer, on 5/28/2024
    RE: Removing Watermarks on Effects
    @HLeyes Hi and welcome to the user to user forums. You need to look at your purchase email and subsequent Magix emails to see if there are any mention of third party effects and their subsequent activation codes although normally these third party
  • SOUND FORGE
    17 answers, most recent on 2/10/2026
    RE: serial number
    Hi @Paul-Godwin, here is a link to download the unpacked SFAS 12.6 installer. The download will expire in 7 days.https://we.tl/t-YcSJAxTIC5 You still must have a SFAS-12 serial code to activate it after installation.
  • Movie Studio
    3 answers, most recent on 10/15/2025
    RE: Movie Edit Pro 2015 Plus on Windows 11?
    @david-again Hi Movie Edit Pro 2015 does work on Windows 11, however there are limitations after installing:- Importing video with Dolby Surround Sound, and exporting MP4 h.264 encoded video, with Dolby Surround Sound, are not supported due to
  • Music Maker
    5 answers, most recent on 4/22/2024
    RE: MUSIC MAKER 2024 PREMIUM & Loops Unlimited (annual) - charged twice
    @SP. - there are two problems - 1. when I tried to Enter the SN for Unlimited Loop, I got the error that the code is invalid (the one I got with original purchase), 2. when I then tried to see the Unlimited Loops in the app whether it was activated
  • Photostory
    2 answers, most recent on 12/2/2024
    RE: Activation denied
    @Helen-Robinson Hi . . . . just purchased Magix 2024 . . . . The current version is Movie Studio 2025, from where did purchase the 2024 version? If the activation code begins with P3- then if the error message is: Error -14,        this means that
  • SOUND FORGE
    4 answers, most recent on 11/27/2023
    NO activation code sent with "registration successful" email
    I registered and downloaded the free trial of SF17. Got the email back that registration was successful, but no activation code was included. Now what?
  • SOUND FORGE
    3 answers, most recent on 1/20/2026
    RE: My Audiostudio16 all of a sudden failed to record.
    Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16
  • SOUND FORGE
    14 answers, most recent on 8/29/2025
    RE: [Solved] where is spectralayers pro??
    SLP (SpectraLayers Pro) would have a unique activation code which should be in the email Magix sent you after your purchase of the SFP Suite with the other activation serials. If you can not find it, first look in your spam or junk email folders. If
  • Movie Studio
    6 answers, most recent on 7/29/2024
    proDAD ACTIVITION
    I bought Movie Studio 2025 Suite and after download & installed, I realised under proDAD that is, picture enhanzr RT, CMOS fixr pro, Mercalli pro, Mercalli RT are all lock. I have tried entering the activation code several time to unlock them
  • Movie Studio
    2 answers, most recent on 4/19/2024
    RE: [Closed] Install new machine
    @Ed-Marzec Please remove all personal data from your post. These are public forums and product activation codes and personal computer information should never be shown. @johnebaker @emmrecs Ray.
  • Movie Studio
    5 answers, most recent on 7/6/2024
    RE: Movie Studio 2025 Ultimate suite installation issues
    @David-Lewinsohn Hi David The issue you are have is with tthe DSP (Digital Signal Processing) function not being able to load the listed files. Download the VC++ 2013 x64 redistributable from here. Uninstall only the 2013 versions listed in your
  • SOUND FORGE
    4 answers, most recent on 7/29/2024
    RE: Sound Forge Registration on New DAW
    @Michael-Jones6957 The exact error message would be helpful. Did you try to redeem a voucher code a second time? Did you try to register the serial number a second time? Both are not possible. Did you try to activate the serial number after running
  • SOUND FORGE
    One answer, on 7/22/2024
    -24 code after reinstall windows 10 -> 11
    Hi! I reinstall Windows (from 10 to 11) and can't activate sound forge 15. I bouth it on HumbleBundle year ago. I can see -24 error. The serial number has already registered to another email address. How can I fix that problem? In Magix account I
  • Rescue Your Videotapes!
    2 answers, most recent on 1/15/2024
    Error Code -24
    I purchased and activated this software in 2019 before using for a couple of years and then no longer required it. I now need to use it again and I have re-installed the software from the My Products page however each time I open the app, it shows
  • Video Pro X
    31 answers, most recent on 1/19/2024
    RE: Video Pro X12 - Newblue Elements not working/registered?
    @Clifford-Bowman Hi Clifford. The program can be activated by clicking in the top right hand corner of the effect. Then clicking on the gear wheel in the opened information box. If it asks for a code, that should be in the effects section above
  • Other products
    2 answers, most recent on 1/7/2024
    Photo Manager Deluxe
    I received my personal activation code for Photo Manager Deluxe (17) Trial. The "Welcome" box to apply the code won't take the letters and the number has the dashes in different places.
  • Video Pro X
    19 answers, most recent on 6/28/2024
    RE: [Closed] how to reach sales department
    i can't access my magix video pro x14 , i keep getting an error message -24 saying the activation code is on another email address???????? i did get a ticket # 20240xxxxxx related to changing an email address and password . and don't ask me when
  • Off topic
    No answers, created on 12/4/2023
    Problem with activation code after buying upgrade with another email.
  • Movie Studio
    4 answers, most recent on 8/9/2023
    [Solved] activation
    Movie Studio 2023 - the activation code I was emailed does not work
  • SOUND FORGE
    7 answers, most recent on 4/30/2024
    RE: unable to activate for new pc
    Are you trying to activate the same version of Sound Forge version you previously used? For instance, 'Sound Forge Audio Studio 17'You must use the same email address you used before. Your Sound Forge activation serial code and your email address
  • Video Easy
    One answer, on 9/16/2025
    RE: Ultimate Deluxe Video Activation and License Number
    @lapierre Hi. This is a user to user forum. There are no representatives from the Magix company here to deal with your problem. Use the email address infoservice@magix.net. Also don't put nay personal details onto public forums such as your email
  • Video Pro X
    One answer, on 3/25/2024
    [Closed] registration issue
    I purchased Vegas Pro 20 in 2022 and I want to use it on my new computer and says I need to get an activation code.But when I try to get the code from My Account it says I am not fully registered so I cannot see any tabs to proceed.Is there any way
  • Movie Studio
    One answer, on 2/2/2024
    [Solved] I've lost my magix products download page when I sign in
    I had to sign in and re-register as magix said they did not have an account in my email address but I have had an account with you for over 10 years on and off. Now I have logged in after changing the password and they say I have no products and yet
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