Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Thanks to everyone who chimed in. The final result is that the .png file was not transparent even though it was transparent in photoshop. The issue was that I did a save as .png versus export and click transparency. Ultimately the text box and red

Audio Cleaning Lab

14 answers, most recent on 4/25/2024

RE: Audio Cleaning Lab 4 - Changing Default VST's

@browj2 Hi John, thanks for confirming the default issue. Sorry you had to go through so many ini files without coming up with a solution. I will definitely log a Support ticket with Magix. Regarding the jumpy playback in SpectraLayers, I can

Video Easy

One answer, on 4/17/2024

Error activating Magix Video Easy it keeping asking for serial number

Hi there, I needed to reinstall Magix video easy on a computer, we have the correct serial number, first time it asks for the serial number and after validation it's says ''the program has been successfully activated'' but this does not save the

Music Maker

One answer, on 2/9/2025

RE: I cannot access what I paid for

@Bryan-McMillan Hi and welcome to the forum. . . . . I have followed the steps but still cannot access Magix Music Maker . . . . We need more information to help diagnose the issue(s) you are having: The specification of your computer system

Audio Cleaning Lab

25 answers, most recent on 11/4/2025

RE: Open GL driver error

OK folks i do appreciate your help and i'm sorry to keep posting things about my issues because the magix software still works OK despite the open gl error messages i get when i launch the program but I'm attaching the read out from a open gl

Music Maker

10 answers, most recent on 3/22/2024

[Solved] Support links are redirecting me to Forum instead. Serial Number prob

From within the magix program my serial key number is not being recognised, it's the same one I copied and pasted from service area where all my bought software for Magix 2021 etc is. The error message says: RESTEASY003210: Could not find resource

Movie Studio

5 answers, most recent on 9/7/2024

RE: Error code: CopyToAdapter keeps popping up. I can't find a fix.

@Tony-Rapisarda Hi In addition to @AAProds request 'exactly what version of Movie Studio' Your signature states: . . . . Video deluxe plus, 2023 Suite - 2024 Suite . . . . You should not have both versions installed, if you updated from VDL 2023 to

Photostory

19 answers, most recent on 12/22/2024

RE: Can't understand advice given by support team

@JANET-NICOLAS Hi . . . . The other is that I have "missing files" . . . . Assuming you are getting an error message like this: Click the Folder button and browse to the location where the file(s), you may have to do this one by one as the file

Xara Designer Pro

7 answers, most recent on 8/4/2023

RE: Help, xara web designer pro no longer saves.

@Jon-Cawdron Hi . . . . Every time i try and save I'm getting error (unknown error 22) . . . . This would suggest that the program is being blocked either by the destination drive/folder being missing or full. Which drive and folder is the program

Music Maker

30 answers, most recent on 4/9/2025

RE: Need help fixing magix..am losing hope

Malawarebytes.. Iv'e had it for 14years also.. I spoke too soon. Magix 2024 Crashed. Guess that's it.. This wasn't an issue like I said until I uploaded that song..Litterally after I made it into a mp3 directly from the magix program. Magix crashed

Music Maker

33 answers, most recent on 1/17/2025

RE: magix music maker 2024 won't load past loading keyboard shortcuts

Hi John, Same issue- MMM crashes after a couple minutes with error report MuMa. PC dets - Z590 MB, I5-11 cpu, RTX3060 gpu, 16GB ram, windows 10 OS, 1TB storage. 3 drivers - NVIDIA High Definition Audio, NVIDIA Virtual Audio device (Wave Extensible)

Movie Studio

5 answers, most recent on 7/3/2025

RE: 2nd try AI Media Management in Video Deluxe

@bjtap Hi . . . . Many inaccurate classifications . . . . Agreed. The reset AI Classification option is under File, Settings, Default values, this removes all Classification entries. initial testing suggests there is no way of editing the

Music Maker

30 answers, most recent on 4/9/2025

Need help fixing magix..am losing hope

Iv'e had magix since October 2021, and I have updated it through to July 2025. However I have run into a problem that is causing me to resent this program despite me telling everyone how great it was when I started. It all started on January 25th

Music Maker

30 answers, most recent on 4/9/2025

RE: Need help fixing magix..am losing hope

updating..magix has crashed again this time with this error: I have messaged Magix support, if they have no clue I am uninstalling.At least I now got new a new pair of headphones and usb audio controller. Faulting application name:

Movie Studio

6 answers, most recent on 12/4/2024

RE: Custom Buttons on BluRay Menus Throw Errors on Menu Encode

Sorry to say that suggesting I get out of print software and then not really addressing my post is not very helpful. I am in the midst of trying to hack my custom buttons into a copy of a default template since the very act of adding a button makes

Movie Studio

84 answers, most recent on 8/5/2024

RE: Linking "videos" or "projects" question

@Eric-Elliott BTW, Put down the manual, learn by trial & error, a lot of this really is simple. what you have been told & shown in all your posts & comments is maybe only 15-20 things. & 5-10 of those things is all you need to edit

Movie Studio

11 answers, most recent on 6/22/2024

RE: Cannot install to a different drive than "C"

@Zoltan-Puskas Hi . . . . I have limited space on my C drive . . . . Is this a laptop and is the second drive internal? As @emmrecs has commented, the program can be installed on an alternative drive, however: The second drive should be an internal

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

@Vincent-OBrien Hi Can you clarify the following please: . . . Magix Studio 23 . . . . Do you mean Movie Studio v23.x.x.x ie Movie Studio 2024, or Movie Studio 2023 ie v22.x.x.x ? . . . . . I am using a Dell Desktop with Intel Core I5 . . . We need

Video Pro X

22 answers, most recent on 5/10/2025

RE: [Closed] Crash Log does not open

@Can-Dive Hi, You are missing the point of the exercise. As per the OP, I need someone to confirm that in VPX16 they cannot open the Crash Log. To test this, one needs to crash the system first. Sorry, I forgot to mention that I did try it, it

Movie Studio

46 answers, most recent on 4/10/2025

RE: Stereo not supported - burning disc

Thank you john for the suggestion. I exported a file as suggested and I was able to export it as H.264, on the 'edit' screen, importing that file back into MMS 2024 still throws up the same message in the 'burn' screen. I was also able to export via

Video Pro X

18 answers, most recent on 6/29/2025

RE: Magix Capture - Standalone program

@CubeAce @Gid Thanks for your feedback. @Gid because you don't play games, I investigated further and resolved my issue. The error had nothing to do with games but the settings on my Lenovo Legion laptop. There are a number of Hybrid GPU settings on

Movie Studio

10 answers, most recent on 1/29/2024

RE: Movie Studio 2024 Platinum won't run - crashes and clears.

Thank you both for that help, but this problem still occurs. I did update the graphics driver from the Intel link, and the driver version is now 31.0.101.5186. I do not know what version was there before, but the Intel program updated it to this

Video Pro X

16 answers, most recent on 3/27/2025

[Solved] VPX16 Shot Match - How to (Help?!)

Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS

Photostory

One answer, on 8/11/2023

Error in module KERNEL32.DLL of MAGIX PhotoStory on CD & DVD 10 Deluxe

Program can't find DVD burner for project on PC with Windows 10, even after deleting and reinstalling Magix program