• Xara Designer Pro

  2 answers, most recent on 5/8/2024

  [Solved] can't close promotional popup
  I installed Xara on a Linux machine using "Bottles" (which is a "Wine" wrapper). Installation and registration was successful, but when I open the program I get the "what's new" poppup which I can't remove. Any thoughts? thanks, john  
• Samplitude

  5 answers, most recent on 10/21/2023

  RE: [Solved] Cannot install initial add-on software, i.e. vst files
  @SP. and browj2 You guys rock! Thank you so much for your help! You nailed the problem. Once I check my logs in Win11 security (a bit paranoid for a default), it shows that it "protected" me by blocking Magix Samplitude from writing to the
• SOUND FORGE

  6 answers, most recent on 4/25/2024

  [Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11
  Hi - can anyone help me please? It has installed correctly but won't open. Gets stuck on the screen with the picture of the girl wearing headphones which says "initialising audio engine", and then it disappears and nothing. Have also tried right
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  Thanks, Jeff. I'll try responding to the email they sent me with the ticket number. I haven't contacted Boris FX because I preferred to take it step by step and see if Magix could resolve this issue. Thanks again.
• SOUND FORGE

  4 answers, most recent on 5/14/2025

  RE: RMS Level
  Thanks
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  @Carl-Brik I solved the problem and the software is now working softly. That is great to hear, thank you for telling us! However, for the sake of anyone else reading this thread and experiencing the same or a similar problem, can you tell us how you
• Photostory

  3 answers, most recent on 5/20/2024

  [Solved] Mixing down issue
  I created a slideshow with photo story but when I export it and create a windows media file of it, two thirds of some of the videos are cropped off. Like I can only see a third of the video, like it's been cropped off and I can only see the left
• SOUND FORGE

  3 answers, most recent on 6/23/2025

  RE: Problems with Double Clicking in Sound Forge Pro 18
  Thank you for confirming that I'm not crazy. What a dumb and weird bug. Also thanks for the "(Ctrl+Shift> Left/Right keys)" suggestion. That works much better that using Right Click>Selection. I really appreciate your help!
• Movie Studio

  16 answers, most recent on 10/7/2024

  RE: [Solved] Mpeg2 activation failed.
  Ok finally got back to me. After trying all their suggestions, the one that worked as deleting a registry key, so for anyone else having this issue. To locate the registry key, click on "Start" , enter the command "Regedit" and select OK. The
• Music Maker

  One answer, on 12/15/2023

  [Solved] Moving tracks less than 1 beat, ie semiquaver or less
  I am wondering how to move or cut a track by a small amount like a semiquaver or less. So far I can only move it/cut it by a crotchet/1 beat? Thank you.
• Sequoia

  3 answers, most recent on 2/14/2024

  [Solved] Trial already expired
  Hi Yesterday, I downloaded the 14 days Sequoia 17 trial. But the Licence Central is blocking the trial button indicating that the trial period is already expired. I have never try Sequoia 17 before, so it does not make sense it is already
• Movie Studio

  4 answers, most recent on 5/15/2025

  RE: Improve video quality with AI
  Thank you!
• ACID

  4 answers, most recent on 2/29/2024

  [Solved] vst plugins
  Hi, I apparently hit a wrong button and have no idea to now gain access to my track fx. The plugins are still engaged and working, but when I click on the track fx button, the chain box doesn't open, and I am unable to make necessary changes. Thank
• Photostory

  2 answers, most recent on 8/21/2025

  RE: Menu for linked photo shows
  Many thanks for your response. I will give that a go tomorrow.
• Samplitude

  5 answers, most recent on 7/11/2025

  RE: Error installing ad-on pacakages
  Thanks John, this doesn't solve my problem.
• ACID

  7 answers, most recent on 9/22/2025

  RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
  Thanks for that. Its weird because it works in Acid 9, but not in 11. 🤔
• SOUND FORGE

  2 answers, most recent on 1/19/2024

  [Solved] Activate
  I have SF 14 Suite installed on a desktop and a laptop. Which is two computers as allowed. The laptop is off and I'm using the desktop and the program is asking me to deactivate one or the other! This is BS! Please Help with this issue. Thanks!
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  Thanks Bol. I’ve now done that and am yet to try it to see if that has worked. Thanks emmrecs. File sharing site. I would have to look in to that. Not sure about where. The Ryzen should be good as I have been given to understand. I’m not sure about
• Movie Studio

  6 answers, most recent on 5/20/2025

  [Solved] Imported file cuts existing object on timeline
  I'm using Movie Studio 2024 Suite, and all of a sudden, I'm having a problem when I import another file on top of an existing track. For some reason the new file deletes that portion of the original file below it. The attached example shows the
• Off topic

  One answer, on 5/17/2025

  [Solved] How practical is keeping your editing machine Offline?
  Hi Gang I did quite a bit of editing on older Mac Desktops (and) PC's 20 years ago. Not everyone will agree here, but I found (as long as the applications were all up to date), the main editing machine, (offline), never became vulnerable to slow
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  Thanks Gid. Unfortunately I'm getting the same problem with the PNG. I think maybe the programme just doesn't like the PC. The PC appears to be running fine. Thanks again anyway.
• Music Maker

  4 answers, most recent on 2/10/2025

  RE: coming up with errors
  thank you on windows 11 but managed to find it seems to be installing thanks again
• Movie Studio

  5 answers, most recent on 5/5/2025

  RE: MEP 2016 Plus - Subdividing 90 Min. HD Interview For Improved Editing
  Thanks Everyone!
• Video Pro X

  9 answers, most recent on 5/10/2025

  [Solved] Export Glitches: One Black Frame?
  I have been noticing these single black frames appearing during transitions between two clips over the past few months. They do not appear in the Timeline Preview - only appear in the final export. I believe they manifest themselves because of some