The magix.info Community – Find help here
Forum
Tutorials
Media
Support
Sign in / register
Search ...
Help
Sign in
All
Forum
110k
Tutorials
User
Media
All
Forum
Tutorials
User
Media
Options
Any time
Any time
Last 24 hours
Last week
Last month
Last six month
Last year
Music Maker
2 answers, most recent on 4/20/2024
RE: [Solved] Soundpools from EDM to 2024
@RoboticFreeze Are you using the same customer account? Then you can simply re-download all your Soundpools in the Download tab.
Movie Studio
2 answers, most recent on 3/10/2025
[Solved] how to open a new project without having to shutdown magix studio
ok i admit this is stupid but how do you shutdown magix studio when i just want to work on another project. i don't see anything like close project to open another just exit and then the whole program closes.
Other products
2 answers, most recent on 11/2/2024
[Solved] Vegas Pro 22 Won't Download
Vegas Pro 22 won't install and is stuck at 0%. It won't "Continue". I realized I was trying to download Version 22 from within Version 21 without having purchased 22 first, and the installer deleted Vegas Pro 21. I went and paid for Version 22
ACID
2 answers, most recent on 9/5/2024
RE: [Solved] Upgrade Help
@Wiiplashh Upgrade is enough. Upgrade is the full version for a reduced price because you already own a previous version.
Movie Studio
14 answers, most recent on 3/19/2026
RE: [Solved] Separating Audio Tracks Video deluxe 2026 premium
@Tom-Essex Hi. That can't be done in Magix Movie Studio. For that you would need Video Pro X which can split multiple channel audio tracks into mono single tracks. A full Version of Video Pro-X 16 is currently on sale At humble Bundle for the next
Movie Studio
5 answers, most recent on 9/28/2024
RE: [Solved] MEP keeps crashing
@kate-m Hi Kate, KERNELBASE.dll is a Windows core file, so this seems to be a problem caused by your OS rather than MEP. If you read this Microsoft forum thread you will see it includes a suggested procedure to try and resolve the
Music Maker
2 answers, most recent on 4/28/2024
RE: [Solved] I need to update my payment card details
@Tony-Savage You might need to contact sales support if you cannot enter a new card number during the checkout. The address is Infoservice@magix.net
ACID
2 answers, most recent on 9/6/2024
RE: [Solved] Post virus help for using Acid Pro 7
@matthew-j You can try to reset the program settings. Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the settings. Windows also
Audio Cleaning Lab
5 answers, most recent on 3/4/2026
RE: [Solved] Download fails for Audio Cleaning Lab MX
@Martin-Sauser The downloader for programs released before 2014 no longer works. I assume this is caused by modern security certificates on the download servers which likely aren't compatible with old programs. So they simply crash. The only option
SOUND FORGE
2 answers, most recent on 2/17/2025
RE: [Solved] In Sound Forge 8 a download a song does not sound the same.
@Sorrento Have you tried to open the downloaded song instead of recording it? Or is it in a file format that Sound Forge cannot open? Does the playback use some bass enhancer or EQ during playback that Sound Forge doesn't do? That can explain why a
Video Pro X
10 answers, most recent on 7/19/2024
RE: [Solved] Editing Title Templates
Hi, Double-click on the title on the timeline or on the title in the Preview Monitor to open it in the Preview Monitor. There, highlight the text that you want to change, and make your changes in the Title Editor. Accept with the checkmark in the
Off topic
One answer, on 5/17/2025
[Solved] How practical is keeping your editing machine Offline?
Hi Gang I did quite a bit of editing on older Mac Desktops (and) PC's 20 years ago. Not everyone will agree here, but I found (as long as the applications were all up to date), the main editing machine, (offline), never became vulnerable to slow
Music Maker
3 answers, most recent on 4/10/2025
RE: [Solved] I cannot produce a sound with VST instruments
@jason-t Navigate to File > Settings > Program Settings > Audio/MIDI and select an ASIO driver, for example the Music Maker ASIO driver. Click on the Advanced button next to the driver selection to open the ASIO driver settings. Here you
SOUND FORGE
3 answers, most recent on 12/15/2024
RE: [Solved] Cannot authorize Izotope RX
@MauX-65 Have you carefully checked the email from Magix confirming your purchase of SFACL4? Assuming your purchase includes the iZotope RX plugins, any serial key should be included there. HTH JeffForum Moderator
Movie Studio
18 answers, most recent on 9/2/2024
RE: [Solved] How to have Multiple Effects Masks on one 'Effect'.
@robertkjr Duplicate your object track (video/picture), Add a blur to one object. Place two masks from Templates - Layer masks in between the duplicates objects. Position masks as needed using Size/Position/Rotation. The order of the objects on
Samplitude
2 answers, most recent on 3/19/2024
RE: [Solved] Regisering iZotope and Spectral Layers
@FreBro The serial numbers are usually listed in the order confirmation e-mail. You need to register them in your Steinberg and iZotope customer accounts. If you don't already have one, you need to create them on their websites.
Samplitude
6 answers, most recent on 10/10/2024
RE: [Solved] Wishlist for future Samplitude Pro: Songmaker AI
Thank you for your feedback and your request, we have added this information to our collection of ideas for features. Best regards Your MAGIX Pro Audio Team
Video Pro X
9 answers, most recent on 5/10/2025
[Solved] Export Glitches: One Black Frame?
I have been noticing these single black frames appearing during transitions between two clips over the past few months. They do not appear in the Timeline Preview - only appear in the final export. I believe they manifest themselves because of some
Movie Studio
13 answers, most recent on 12/31/2024
RE: [Solved] Cannot Install Movie Studio 2025 Platinum: Error-1
@Information-Systems Hi Did you disable, temporarily, the Windows Defender Ransomware protection feature? If not, then try installing again with this off. John EBForum Moderator
Music Maker
12 answers, most recent on 6/25/2024
RE: [Solved] MM 2025 Upgrade, 20 free Soundpools
Thank you both! Before I saw your replies, I thought nobody was going to answer so I opened up a support ticket (There seems to be no way to just ask Magix a simple question without opening a ticket, i.e. do I get to pick the soundpools or not?) and
Music Maker
2 answers, most recent on 10/6/2024
RE: [Solved] How to add MORE file manager shortcut locations?
@Film.Maker It might help to create some symlinks on your C drive. For example, open the command prompt and enter mklink /J "C:\Users\Public\Documents\Soundpools\NameOfMySoundpoolFolder1" "E:\Path\to\Soundpool\Folder1\" This will create the junction
Photostory
3 answers, most recent on 5/16/2024
RE: [Solved] Decorations in Photostory Easy v2
@bstoker Which was the "earlier" version you had? Have you checked whether there is an option to download any additional features etc., under any of the menu headings, often the Help menu? JeffForum Moderator
Video Pro X
24 answers, most recent on 10/8/2024
RE: [Solved] VPX Converting a Movie (MVD) to a Project (MVP)
@Can-Dive No, not at all. Simply delete all the movies you don't want in the new project and do a "Save Project As..." with the name of the new project. The main use of MVDs these days is to copy/move a movie to another, already-existing project. As
Music Maker
10 answers, most recent on 10/19/2025
RE: [Solved] File suddenly will not open!
@Alex-Belobraydich Hi The auto save backup files should be in the same folder as the project file that is corrupt. The backup files have the project name with _BAK0.MM_ suffix. Depending on how many auto saves have occurred while working on a
Previous page
1
…
6
7
8
…
42
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
of 42
Next page
7