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    6 answers, most recent on 11/25/2014
    RE: My new notebook does not recognise the DVD burner with MEP Ver 9 - What do i do to burn a DVD?
    Hi   . . . . each time Windows update to a later version . . . . I stopped using Pinnacle because of this very reason . . . . Whenever there is a major change in the OS then older software cannot be supported, in the case of Windows there
  • Other products
    One answer, on 11/15/2014
    RE: Defragmentation isn't possible
    Hi . . . . What should I do? . . . Do nothing if you are running Windows Vista or later versions - defragging the registry will not give you any performance benefits and was only necessary for Windows XP and earlier. The registry was
  • Rescue Your Videotapes!
    3 answers, most recent on 11/14/2014
    RE: new computer
    Hi . . . . For Microsoft Windows XP/Vista/7/8 (32 and 64 bit) . . . . Odd - I can only find version 6 for Windows XP/Vista/7. That apart, the problem is likely to be a driver issue with the USB Video Converter. It is not being recognised
  • Rescue Your Videotapes!
    3 answers, most recent on 11/14/2014
    RE: new computer
    Hello John, Thank you for your reply. The box I purchased the item in states " For Microsoft Windows XP/Vista/7/8 (32 and 64 bit)
  • Movie Studio
    2 answers, most recent on 10/16/2014
    Memory request fail
    Movie edit pro 15 plus crashes with error  "A memory request failed maybe there is no memory available or an internal error" Can someone please help i'm at a loss my system is windows 7, (upgraded from vista 2 days ago ) 4gb ram , Gforce 210
  • Movie Studio
    11 answers, most recent on 10/5/2014
    RE: Rendering MP4 - blue screen crash
    Hi Terry, Before sinking any money in your computer, you might want to consider a new one. Your XP has calcium in the joints and has arthritis. For Peter, Vista has a carbon buildup blocking all colours except blue (leftover from IBM). After
  • Movie Studio
    7 answers, most recent on 10/3/2014
    RE: MEP2014 will not shut down properly
    Thanks for the feedback. In my case I have found it running the next morning after MEP was closed and the computer put into sleep! I am aware of the stituation with trying to open it too quickly and discovered that there is a lot of disk
  • Movie Studio
    4 answers, most recent on 9/19/2014
    RE: Missing and/or Corrupt Cab Files-Movie Edit Pro
    Hi Initially I suspected the disc may be faulty, however, given that the computer has a Core 2 6400 processor, would I be right in assuming that the computer is 5 to 7 years old and you have upgraded from XP or Vista to Windows 7? Have you had
  • Movie Studio
    One answer, on 8/21/2014
    Which OS do I use?
    I have MAGIX Movie Edit Pro 17 and the requirements on my original packaging say I should use XP, Vista, or 7 for a PC. I can buy either windows 7 or windows 8.1, but I don't know which would be better or if my software will run on windows 8.I
  • Video Easy
    2 answers, most recent on 8/13/2014
    RE: USB problem
    Hi . . . . Windows Vista 32 . . . . I would suspect that with an old operating system like Vista this is a driver issue? Have you updated the Magix USB device driver? If not try the appropriate driver from here. Similarly for the Konig
  • Video Easy
    2 answers, most recent on 8/13/2014
    USB problem
    Hello! I have an Acer Aspire 8930G laptop with Windows Vista 32 byte operating system. I succesfully installed Magix Video Saver ( or video easy) version 7. Although,when I connect the USB video converter to my laptop the cursor
  • Video Easy
    2 answers, most recent on 7/11/2014
    RE: Don't be RIPPED-OFF!
    Yes, the box was plastic-wrapped, possibly by the importer who ensured the contents were for South Africa. The USB device works perfectly in Windows Vista 64 Ultimate. Thanks! Wonderful adapter direct to my onboard USB port. Now I'm looking for a
  • Photostory
    2 answers, most recent on 7/3/2014
    Trying to burn a video - but only part of it will burn. What does "VTS_01_1.VOB - Should the existing file be used for the film ..." mean?
    I'm using PhotoStory Deluxe 2013 on Windows Vista. I have created a file, saved it and burned it to DVD. I did not want a menu or chapters. I wanted the whole video (15 minutes, 30 seconds long) to play when put into the DVD player. So I unchecked
  • Movie Studio
    3 answers, most recent on 7/5/2014
    RE: movie edit pro 14 plus problems under windows 7 professional
    Hi, Movie Edit Pro Version 14 is not showing as windows 7 compatible according to the Microsoft Compatibility Center.  If you actually have Movie Edit Pro 2014 it should be compatible.  Remember that not everything that was XP compatible will
  • Music Maker
    One answer, on 6/7/2014
    What is the latest(newest) version of music maker that's compatible with music maker Deluxe 10 edition?
    i need to be able to pull up old mixes that i have saved to external hdd...my computer failed and took the old program with it and plus i need to obviously update program but i have a ton of wrk that i cant use any more...and im running OS windows
  • Movie Studio
    4 answers, most recent on 5/27/2014
    RE: Transferring to new PC
    Hi Do you mean MEP 14 Plus or MEP 2014 Plus?  If you have MEP 14 and your Windows is version 8 or 8.1 then you need to upgrade MEP to version 2013 or 2014. Yes you can - you need to install MEP on the new computer and copy all the video files,
  • Movie Studio
    19 answers, most recent on 5/21/2014
    RE: MEP 2014 Design elements not displaying correctly
    Hi @ Terry If my memory serves me correct - did you not have this same problem with a previous version of MEP because the icons folder was missing or in the wrong place? You should have a folder called  OverlayFX with the various types eg 
  • Music Maker
    10 answers, most recent on 5/1/2014
    RE: Does MAGIX Music Maker 2014 Premium soundpools work with MAGIX Music Maker MX?
          I just purchased MAGIX Music Maker 2014 Premium soundpools off of Catooh lastnight for my Music Maker MX program for my Win 7 64bit OS. When attemping to use or listen certain samples from the pack
  • Music Maker
    10 answers, most recent on 5/1/2014
    RE: Does MAGIX Music Maker 2014 Premium soundpools work with MAGIX Music Maker MX?
        I just purchased MAGIX Music Maker 2014 Premium soundpools off of Catooh lastnight for my Music Maker MX program for my Win 7 64bit OS. When attemping to use or listen certain samples from the pack I am getting
  • Music Maker
    10 answers, most recent on 5/1/2014
    RE: Does MAGIX Music Maker 2014 Premium soundpools work with MAGIX Music Maker MX?
        I just purchased MAGIX Music Maker 2014 Premium soundpools off of Catooh lastnight for my Music Maker MX program for my Win 7 64bit OS. When attemping to use or listen certain samples from the pack I am getting the error
  • Movie Studio
    2 answers, most recent on 4/22/2014
    RE: The movie edit pro 2014 work with MAC?
    jovigovi, From http://www.magix.com/us/movie-edit-pro/detail/system-requirements/ : Supported operating systems For Microsoft Windows XP | Vista | 7 | 8 (32-bit and 64-bit) I believe you can use MEP on a Mac running special sofware that
  • Audio Cleaning Lab
    One answer, on 4/21/2014
    no seperation of tracks
    I use Audio cleaning lab 15 deluxe to record tracks of cassette tapes and transfer to CD,s. The problem i have is when i export to CD is shows the correct number ot tracks on the CD and works okay on my computer, but if a play CD on HiFi the CD
  • Music Maker
    8 answers, most recent on 7/11/2023
    RE: Music Maker 2014 - Midi editor stuck on ZOOM
    I had found a temporary fix before, but then it slipped my mind. Anyway, I rediscovered it today. NOTE: This involves "force closing" the program and all files in the tree related to it. (This is here as a warning. I've done this to Magix at
  • Music Maker
    2 answers, most recent on 4/11/2014
    i have music maker 2014 and i am having a problem uploading my music to anywhere. it just says "unable to upload try again later".. can anyone help me with this issue?
    im running windows vista service pack 3 i have a dual core 2.0 ghz processor and a decent sound card. i dont know where the problem is but if someone is having the same issues. please let me know how you fixed it. i would like to show my friends
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