• Movie Studio

  No answers, created on 7/22/2025

  logiciel videodeluxe 2026 plus planté
  le logiciel videodeluxe 2026 plus acheté il y a quelques jours est planté ! mon projet en cours a disparu et si je trouve les bake up ne peuvent être ouverts. j'ai arrêté le PC mais la situation reste identique au redémarrage et je ne peux ouvrir un
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @HHM see the AI and Hub in Magix video editors? Came from Vegas Pro. With Gary Rebholz being the one in charge of video software development, along with being chief product owner coming from Vegas, there is a lot of additional information on Vegas
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @AAProds That's not the sun, That's lens flare 🤣🤣🤣. Also what were the three triangular bumps including the reflections thereof in the original? Good that it found some otherwise bleached out power lines on the horizon though. Must be AI powered.
• Music Maker

  One answer, on 7/16/2024

  RE: Ai Data
  @Cory-Fletcher Open the song maker settings and reduce the AI influence. Then the error message should go away. If you look inside the Soundpool folder via Windows Explorer, there should be a file named properties.json. I believe this file is
• Movie Studio

  5 answers, most recent on 4/14/2025

  PROBLEME EXPORTATION
  Bonjour   J'utilise MAGIX VIDEO DELUXE 2025 Depuis 48h00 alors que je n'ai rien changé dans mes habitudes de travail sur ce logiciel, l'exportation ne se fait plus, et s'arrête sans aller au bout... Auriez vous identifié également ce problème ? Merci
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi To report a bug use the Support option at the top of this page, scroll down to the bottom of the page and select Send email then follow through the dialogs. I have sent a report along with a link to this topic and an image of
• Off topic

  160 answers, most recent 13 hours ago

  RE: Magix support has not responded to support tickets for months
  It appears to be impossible to get response from a human at MAGIX technical support. I have tried multiple times to submit a ticket, but all I get is constant bot/AI intrusion in MAGIX's attempt to keep customers from reaching a human support agent.
• Off topic

  One answer, on 1/27/2026

  [Closed] Non-existent technical support
  It appears to be impossible to get response from a human at MAGIX technical support. I have tried multiple times to submit a ticket, but all I get is constant bot/AI intrusion in MAGIX's attempt to keep customers from reaching a human support agent.
• Movie Studio

  3 answers, most recent on 9/16/2024

  RE: Videos made with artificial intelligence
  What do you mean by "artificial intelligence"? There are AI features in MMS 2025. But to actually create an entire video, no.
• Movie Studio

  4 answers, most recent on 9/17/2024

  RE: MMS 2025 1.219 Patch
  Are the AI ​​tools now included ???
• Movie Studio

  7 answers, most recent on 6/17/2024

  RE: Movie Studio 2025 Platinum - Text To Speech - Perpetual Licence?
  @me_again Hi Andy . . . . AI Tools yesterday, as John states they are included but seemingly with only a "limited" amount of useable life . . . . Not quite - only the items in your image are limited - see here, the AI Styletransfer and AI Colorize
• Other products

  One answer, on 1/14/2025

  [Closed] Vegas Pro 22. Deep Learning Module Installation!
  Well, I hope I'm in the right forum.As a long time legitimate user of Vegas pro (v. 14, 15) I just just bought VegasPro 22. When I installed the program from online and I tried the main features I really wanted (from the deep learning models , the
• Video Pro X

  33 answers, most recent on 9/25/2024

  RE: Under Effects, using "Auto-exposure" doesn't tell you what it has done
  @browj2 Is AI Dehaze also in MMS2025? It is, and it's a gimmick. All it does is drop the contrast. Nothing AI about it at all, it is all manually set. Just give me individual level control on the Highs, Meds and Lows and I could achieve "AI Dehaze"
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @Darlene-Lam You can change the language at the bottom of the page. Then you'll end up here https://www.magix.info/us/support/ There is also an official Vegas support forum at https://www.vegascreativesoftware.info/us/ but usually only Magix
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  I'm a new user - installed the software about 10 days ago and I agree with your #1 comment about the AI classifications being inaccurate. I have 2 things I'm struggling with as well. 1. when the classification completes (it takes DAYS for that to
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  RE: Non functioning Sound Forge / no response from support
  @Rod-Devonshire No Magix staff is active here. We are just users like you. The only recommendation I can make is that you should make sure you send a reminder to your latest open ticket every two or three days, don't wait a week without doing
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  @Reyfox To my understanding, Hitfilm had to be rewritten sooner than later because it was based on an older Open GL version which is deprecated on MacOS. And during that phase, AI video generation became accessible, which made it economically
• SOUND FORGE

  9 answers, most recent on 8/14/2025

  RE: The cost of text to speech
  Grammerly lets you paste text in and give a character count  To determine the cost of a project it would be 1/number of characters the number of characters in the text to speech transcript.   Not knowing at the time the cost was $per characters, I
• Video Pro X

  33 answers, most recent on 9/25/2024

  RE: Under Effects, using "Auto-exposure" doesn't tell you what it has done
  @jake-h Jake, I'm on Movie Studio 2025, version 24.0.1.219 (a recent update). I don't know when the AI stuff appeared.
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  Hi all, The small 2 minutes project I used to get a feel of what Magix can do with AI used STT and TTS "Maarten" (a Microsoft voice) and used <1200 characters, thus that cannot be the problem. To me it seems that VDL includes the TTS
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  Hi, Update to the above. Export failed at 7:29:13 after 1h 44m. The project is 7:30:06. However, the video was created and the end is during a fadeout. This may be a coincidence, but I noticed that the export seemed to fail where the playback marker
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
• Movie Studio

  22 answers, most recent on 8/13/2025

  Support and TICKETS
  Can anyone tell me why I get no response from support when I issue a TICKET. I have sent them a number of tickets and emails over the past month regarding an activation problem with MAGIX Video Deluxe 2026 Premium and the add ons you get with the
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  @Mark_Stevenson Doesn't the first automated response give you simply an AI chatbot response and tells you that you should respond again to get in contact with human support staff? Doing nothing will lead to a closed ticket, like you experienced. No.