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  • Movie Studio
    3 answers, most recent on 3/12/2024
    RE: [Solved] How to COMPLETELY uninstall MEP | So can do a clean re-install?
    @Apollo89x You may have already covered this but here's what Magix has to say about Reinstalling: https://www.magix.info/us/support/article/how-to-reinstall-movie-edit-pro-movie-studio-2022--667/
  • Music Maker
    2 answers, most recent on 7/18/2024
    [Solved] How to delete properly
    So MM still doesn't work after all the suggestions I've been given, so I want to delete it completely off my laptop, as I'm going to switch it over to my PC. The problems I was having shouldn't be a problem then, so I need help to delete MM
  • Photostory
    11 answers, most recent on 1/7/2024
    [Solved] SOS!!!!
    PhotoStory Deluxe 2024 is CONSTANTLY CRASHING. How to solve this?
  • Movie Studio
    6 answers, most recent on 4/25/2025
    [Solved] Portrait oriented footage stretched.
    Can anyone help me with this issue and suggest a solution? I recently bought the Osmo Pocket 3 video camera, and I'm encountering a problem when importing portrait-oriented footage into Magix Movie Studio. The footage appears stretched horizontally,
  • Movie Studio
    2 answers, most recent on 6/11/2024
    [Solved] I can not install Studio 24 that I purchased on 1/27/24
    Error 1603 RE: C++ tried purposed fixes, no luck want refund how do I get it?
  • Music Maker
    7 answers, most recent on 3/29/2026
    RE: Loops unlimited will not load
    Having the same exact problem. Ive hit the "P" key to reset and rescan soundpools, restarted the program, restarted my pc but nothing seems to be working.. I should have never upgraded to 2026. HOW DO WE FIX THIS?!
  • Video Pro X
    3 answers, most recent on 3/17/2026
    RE: add-ons
    Good morning, I need to download a copy of the invoice for the product purchased to submit to the consulting firm for the 2025 financial statement. Could you tell me how and where to download it? Thank you.
  • Audio Cleaning Lab
    7 answers, most recent on 5/5/2026
    RE: Dolby Noise Reduction system
    I have the old Magix Audio Cleaning Lab 2005, so old that I have to have the install disc in the drive while using it, or it won't operate.For the life of me, I can't figure out how to get to the Dolby B-C function. I have an old cassette dub that I
  • Video Pro X
    7 answers, most recent on 6/4/2026
    RE: Annoying popup
    @rickduley Rick, I typed "popup" into the search bar on the Support page and one of the returns was this: https://www.magix.info/us/support?question=371856&category=0&title=how-can-i-remove-ads That might help you.
  • Movie Studio
    5 answers, most recent on 2/14/2026
    [Solved] No My Products shown in my account
    I have replaced my PC and want to download my Movie Studio 23. However when I follow the instructions and sign into my account there is not a 'My Products' to enable me to download. How can I download without that.
  • Music Maker
    11 answers, most recent on 1/30/2024
    [Solved] Changing frequencies of music (solfeggios)
    Hi. How can I change the entire song's frequency in Music Maker. I am wanting to changing songs to ie.432hz/528hz etc. Thank you
  • Movie Studio
    4 answers, most recent on 1/7/2025
    RE: [Solved] Lost MAGIX Travel Maps App
    @roger-baker Hi To add to @Gid's comment 'it's not allowing me to install it again, I'm not sure if you're going to see the same'. Depending on 'how you lost' Travel Maps (TM) you may encounter an issue where you can neither un-install or install
  • Music Maker
    One answer, on 12/20/2025
    help
    I bought Music Maker through Amazon and only received a voucher code, and your redemption page isn't working. How do I redeem it so I can get the program?
  • Photostory
    One answer, on 2/17/2026
    Photostory Deluxe 2026: How to delete a transition between 2 photos
    W11, If I want to replace a transition between 2 photos by another transition. I can't find the way to delete OR remove the transition.
  • Music Maker
    One answer, on 1/30/2026
    request former music maker 14 control panel on my 2026 music maker
    The audio voice record control was easier on my 2008 music maker. how do I achieve that classic view on the 2026 music maker?
  • Music Maker
    3 answers, most recent on 11/23/2025
    2026 ultimate
    How do I instal MM Ultimate 2026 - I bought it, so I have the 2026 Ultimate version and the mail Have a good day
  • Video Pro X
    16 answers, most recent on 3/27/2025
    [Solved] VPX16 Shot Match - How to (Help?!)
    Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS
  • SOUND FORGE
    8 answers, most recent on 11/21/2025
    RE: Sound Forge 17 not loading on Windows 11
    I did a test in saving in WAV, and it works. It will not work in saving as an MP3. Any thought on how to resolve this?
  • Samplitude
    2 answers, most recent on 3/19/2024
    [Solved] Regisering iZotope and Spectral Layers
    Hi!First post here. Have the Pro X8 Suite and its working great but i can´t find out how to register the iZotope and Spectral Layers plugins. Can´t find the serieal numbers when i log in om my account./Fredrik B
  • Other products
    One answer, on 10/17/2025
    [Closed] Moving the timeline and video preview
    How do I move the timeline and video preview to the top of the screen in Vegas 23?
  • SOUND FORGE
    3 answers, most recent on 1/1/2026
    sound forge 9
    Hello, I just purchased a new computer with Windows 11. I've tried over and over to install the program using the disc and the download from the Magix site. After installation, the program wants the serial number and then a long authentication code.
  • Samplitude
    3 answers, most recent on 11/16/2023
    [Solved] iLok Activation code
    Where can I find iLok Activation code or How to activate the dongle I already have?
  • Movie Studio
    2 answers, most recent on 10/22/2024
    [Solved] Into/Outro Templates MMS2024
    My brain is a little "toast" at the moment, so please forgive me if I haven't done things right. But I thought I've done this before and it worked. In the Intro/Outro templates, you have when you click on a template, the "down arrow", the play
  • SOUND FORGE
    3 answers, most recent on 1/6/2024
    [Solved] Offline download
    How do i get a full backup download of soundforge? The download center will give me the 6 meg installer, but I want a full backup of the entire installation program..
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