• Movie Studio

  2 answers, most recent on 10/25/2025

  RE: using timecodes to synchronize tracks
  @Joel_ Hi Video deluxe does not support syncing clips by timecode. However if the videos have the same audio track they can be synchronised by:- Hold down the Ctrl key and select each video clip to be syncedobject.  Right-click one of the main
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @David-M-Turner It could also be a driver problem. Windows might create a crash log with more details. To look it up, press the Windows key and R on your computer keyboard. This opens the Run window. Now type perfmon /rel and press Enter. This opens
• Movie Studio

  10 answers, most recent on 12/22/2024

  RE: Change Playback Speed
  @Brian-Pitts Hi The easiest way is to use the J, K, L keyboard shortcuts for play reverse, stop, play forward respectively. Successive presses of the L ( J) key will increment the forward (reverse) playback speed Repeated J (L) key will
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  @RayBin Please show us a screenshot of the timeline without the export screen overlaying it. One other thought: have you registered and activated your purchase, using the supplied serial key? JeffForum Moderator  
• Movie Studio

  4 answers, most recent on 6/15/2024

  RE: [Solved] Two video clips/images have appeared in each clip whilst editing.
  @Brian-Fairhurst Hi Do you mean the Preview monitor looks like this with the image/video duplicated: If so you have accidentaly activated the Stereo side by side mode - keyboard shortcut Shift + . Press the fullstop (period) key only, or click the
• Audio Cleaning Lab

  One answer, on 3/28/2026

  Cannot install Magix Audio Cleanic 2014
  Hello, I own MAGIX Audio Cleanic 2014 and I am trying to reinstall it on my current PC. However, the installer downloaded from my MAGIX account is an online setup tool, and it always stops during the download process. It seems unable to retrieve the
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  btw, welcome to the Magix Sound Forge users community @Sarah-Lochridge, You could try resetting Sound Forge, which is typically done through the 'File> "Reset all preferences and clear cached data" command which has been known to resolve many
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  @Sarah-Lochridge Does it crash? If you press the Windows key and R on your computer keyboard it will open a window where you can type perfmon /rel and then press Enter. This will open the Windows Reliability Monitor. Here you'll find crash reports.
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  @THOMAS-LINNERTZ Please check the Windows Reliability Monitor for crash logs and copy and paste them here. There is no phone support. We might be able to solve this faster than creating a support ticket. To do this, press the Windows key and R on
• Movie Studio

  16 answers, most recent on 7/17/2024

  RE: MMS 2025 Suite - BCC Boris FX Chroma Key Studio
  @jean-luclami Hi, there's some videos on the Boris website, they're in different hosts so it will look different & there may be some things in the videos that you can't do but the controls in Chroma key Studio will be pretty much the same,
• Movie Studio

  One answer, on 1/3/2025

  [Closed] Key code
  Trying to activate using CD I bought a studio pro version 17 probably in 2020 or a little later and am just now installing it and it is asking for my serial number which is supposed to be on the back of the cd envelope - which it is not. Looks like
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman Hi Check that there is not a hidden dialog box waiting for a response from you - point / hover the mouse pointer over the program icon in the Taskbar, if you see 2 icons for the program press the Enter key, if nothing happens press the
• Music Maker

  14 answers, most recent on 9/27/2025

  RE: What are the corresponding albums to Soundpools with no images showing
  Thank you for the response. I purchased the Xtreme Step Bundle (Vol 1 & 2). Berlin Bro does not show up. In Dub Step Vol 2 has then mfollowing: Pads Full Jack Keys Piano String Synth Berlin Bro Synth Scream FX Atomic FX Xreme Bundle has none of
• Other products

  2 answers, most recent on 12/19/2023

  [Solved] Registered new product and account at same time, used wrong email
  So I was registering a new account while activating a purchase I had made a few weeks back, and I must have typo'd my email, and I'm unable to log in on my installation now, and I can't seem to transfer the license key. Any way I can get this fixed?
• SOUND FORGE

  3 answers, most recent on 8/22/2025

  RE: Installation issue with ACID 11 and Sound Forge Audio Studio 17 on Win
  @Sooyong-Shin Can you please check the Windows Reliability Monitor for crash logs? Press the Windows key and R on your keyboard to open the Run window. Type perfmon /rel and press Enter to open the Reliability Monitor. Navigate to the red cross
• Movie Edit Now

  One answer, on 6/23/2024

  pls.send me the trial registration key
  Thanks
• Music Maker

  No answers, created on 7/27/2024

  S.K.Y Keys
  Is this plug-in compatible with Music Maker?
• Video Pro X

  13 answers, most recent on 1/15/2024

  [Solved] key frame icons grayed out?
  I am using VPX15, v21.0.1.193 The key frame icons I used to use to add or remove key frames are grayed out and I cannot effectively use the Camera/Zoom to zoom-in and move around an image or video like I used to. What am I missing?
• SOUND FORGE

  17 answers, most recent on 2/10/2026

  RE: serial number
  I received Soundforge, wizard efx suite, core efx suite, izotope ozone 11 elements, native instruments hybrid keys
• Movie Studio

  7 answers, most recent on 9/29/2025

  RE: in Movie studio 2025, how can I combine audio tracks from wmv
  @jeremy-smith Jeremy, you can easily copy the audio effects to another audio object. Right-click on the object you have applied the effect to. Choose Audio Effects>Copy Audio Effects. Select the effects you want to copy then click
• SOUND FORGE

  One answer, on 11/12/2025

  RE: Does SoundForge (17) include playback speed control?
  Hi @Chayim-Alevsky, most all versions of Sound Forge Audio Studio and Pro have the "Rate" (aka, scrub) playback slider at the center/left/bottom of the timeline. The J, K and L keys can also be used to control the tool There are also two
• SOUND FORGE

  One answer, on 5/29/2025

  RE: Serial number
  @itopa-b Welcome to the Magix user to user forums. Assuming you correctly registered these softwares when you first installed them, go to your Magix account, log in, go to My products and find the listings for both. The serial keys will be shown
• Movie Studio

  5 answers, most recent on 7/8/2025

  RE: Upgrade or NOt ?
  AI style transfer and AI Colorize. If you don't need this, there isn't any need to upgrade @John-Dent @SP. These are already in MMS 2025, they're not new to Video deluxe 2026. Also it says - 'Boris FX BCC Chroma Key Studio - New' - I have Boris
• Music Maker

  One answer, on 3/2/2025

  RE: music maker 2025 premium
  @joseph-moureau These are public forums, not Magix Support, and data like serial keys should never be posted here. Hence your post now has no content. If you wish for help please describe your problem in much more detail. Jeff Forum Moderator