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I purchased the new Sound Forge Pro 18 Suite with Master Deck from Brainworkx; I have serial number but the download link isn't working. The purchase was through American Musical Supply; how do I download and rigister without a proper download link?

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

@Iris-Willis There's a plugin for GIMP to batch convert but I don't have it installed. You might be better off using this online app. https://picflow.com/convert/heic-to-jpg I just tried it & it seems very simple, drag the files into the window

Web Designer

2 answers, most recent on 6/7/2023

RE: [Solved] Online catalog

@Denise-HB The online content catalog is accessible one year after purchase. You can usually download the whole catalog to your hard drive as a backup (which currently doesnt work correctly as far as I know). Each subsequent year you need to pay

Web Designer

2 answers, most recent on 6/7/2023

[Solved] Online catalog

I just tried to create a new website with the updated software I paid $60 for last year and it took me to a webpage stating I have to pay another $40 to continue using it, am I doing something wrong or is this how it works now? I've been using this

Web Designer

13 answers, most recent on 9/19/2025

RE: My Magix account

https://www.magix-online.com/uk/your-homepage/offers-prices.5007.html I have been using the Homepage XL package for some years and been with Magix for many years. MOW account. Web Designer included with update guarantee.

Music Maker

9 answers, most recent on 11/1/2025

RE: Loads but wont run

@THOMAS-LINNERTZ No, thanks. We can see that the software crashes in MSACM32.dll This seems to be a Windows system library for audio compression. Your Windows installation might be damaged. You can try to repair it yourself if you follow these

Music Maker

16 answers, most recent on 6/26/2024

RE: Poor sound quality Acid Music Studio 10

Also, maybe catch a few recording acoustic instruments tutorials online.... they might give you some good ideas to try.... In general, in my own silly experiments, turning the Mic input way up to make up for lower volumes/distance is never a good

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

Hi, I can't upload the movie file to Youtube. In the File menu only Vimeo option is there, the Youtube is missing. In the File-> Online -> Manage your login details... I can't set any login datas for my Youtube Channel. What did I

Other products

One answer, on 10/26/2025

[Closed] Vegas Pro 23 Steam Edition : Can't render at all

Hi need some help here , I just got my Vegas Pro 23 : Steam Edition ,there is nothing wrong about program when I render by my old laptop it's totally fine, but when I try to render on my new laptop it will not responding for second and it said " an

Xara Designer Pro

4 answers, most recent on 3/3/2025

RE: Invoices

@Crystal-Hall Hi . . . . since I bought it through them however I paid for this year and I need to get my invoice for my account this information . . . . Do you have a Magix supplied version of Xara Web Designer, v19 being the last one from Magix,

Audio Cleaning Lab

14 answers, most recent on 3/4/2025

RE: saving to MPEG 4

@jamesglynn Hi SFACL 4 can supports the following video formats for import/export:- MPEG-21 - this may need online activation (free) on first use. MPEG-4 (mp4) h.264 and AVCHD encoding) 1 MOV depending on the video encoding format of the source

Music Maker

7 answers, most recent on 3/16/2024

RE: Connecting midi Bluetooth instrument to use in Music Maker

@William-Middleton Ok. then you need to check the manual or the online help of Casio. You probably need to install a MIDI driver first or connect your keyboard with an USB cable, so that "Casio USB MIDI" is availabe.

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

@GeeGee Welcome to the Magix user to user forums. The simple answer to your question is: from the three options you list choose the third one. You are wanting to register a Trial code, not a full serial code which will be given to you only after you

Other products

One answer, on 1/14/2025

[Closed] Vegas Pro 22. Deep Learning Module Installation!

Well, I hope I'm in the right forum.As a long time legitimate user of Vegas pro (v. 14, 15) I just just bought VegasPro 22. When I installed the program from online and I tried the main features I really wanted (from the deep learning models , the

Web Designer

2 answers, most recent on 3/25/2024

RE: Dropdown form?

@Ian-Hamilton Hi Ian There are some form widgets in the Online gallery, however they depend on 3rd party providers. What is your knowledge level of HTML structure, coding and JavaScript coding? John EB

Video Pro X

10 answers, most recent on 8/10/2025

RE: Programme freezes

@Billy-Green8845 HI The Error code: CopyToAdapter by another user 9 months ago, the user had to disconnect (ungroup) the audio from the video, and ensure they were on separate tracks. The filename 'type' suggests the video clip is from a Canon

SOUND FORGE

9 answers, most recent on 10/16/2025

RE: Problem activating Sound Forge 9 using new method

This is just a note that I've now been able to successfully activate and run Sound Forge 9 on my new PC. I did as SP suggested on 17th September in this thread and raised a support request to merge my old account (which had Sound Forge 9 registered

Xara Designer Pro

4 answers, most recent on 1/25/2023

RE: [Solved] Does Xara Designer Pro X 19 have access to the Online Content Catalog?

@Krion64 Hi, Of course it's included. Xara Designer Pro X includes everything and the Magix.com website indicates that the Online Catalog is included for 1 year. John CB

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@AAProds, @nicolesharp100 Hi Al . . . . VDL 2026 is saying the video is 25fps . . . . VPX does the same, no matter what frame rate the jpeg encoded actual rate is, tested on other JPEG encoded movie files I have. . . . at 60fps and 48khz . . . I

Video Pro X

62 answers, most recent on 5/15/2025

RE: Should I choose Video Pro X or Vegas Pro?

If you do want to export to m2ts, is there a specific reason for that? Ray. My thoughts too. @ghijohansson I would download the trial versions of both software and see which one fits your needs and the way you edit. "Intuitive" is purely

Video Pro X

17 answers, most recent on 5/2/2025

RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release

@Reyfox I'm assuming then that should I have to rebuild my C: drive again or go to a fresh instal when I have to switch to Win 11 that I will lose the few HitFilm effects that I have. Then again that type of shutdown clause with possible loss of

Movie Studio

One answer, on 5/8/2026

[Closed] Need Help Reactivating or Purchasing New VEGAS 365 Subscription

Hello :D My VEGAS 365 subscription was cancelled because I unfortunately missed the payment notifications after changing my debit/credit card. I previously had a 2-year agreement/subscription. I would now like to purchase the same type of

Rescue Your Videotapes!

One answer, on 9/20/2024

Registration problem

I have installed this program on virtual windows 7 machine on virtual box. I have serial number, cd and converter but during registration a get message ''An online connection could not de established....''. althought serial and email address are

Rescue Your Videotapes!

9 answers, most recent on 4/22/2025

RE: Videowandler 2 issues...

I can't find such a cable, and this is indeed an old camcorder. I don't have a firewire port on my PC either, and those firewire cards for the motherboard seem really expensive. I have a USB-C connector, however. I don't know much about how well