• ACID

  12 answers, most recent on 9/7/2024

  RE: ACID 11 Quits responding.
  @Jared-Emery You can try to reset the program settings. Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the settings. Maybe your
• Movie Studio

  2 answers, most recent on 12/11/2024

  RE: Error Code: No Valid Bouncing Range
  @Sang-Oh, @AAProds Hi . . . . . Error Code: No Valid Bouncing Range . . . . The error message would suggest you are using Vegas Pro or Vegas Movie Studio 17 or earlier, in which case you have posted in the wrong forum. At the bottom of this page
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  @Bernardo-Sala Hi . . . . I get an error but it keeps installing . . . . Did you change the location where the effect is installed, it should be in the folderC:\Program Files\proDAD\Vitascene-5.0 ? If not then close the video editor, uninstall
• Photo & Graphic Designer

  One answer, on 6/9/2024

  RE: Changed Computer hardware & win os from windows 10 to 11 & now
  @Magoo Welcome to the Magix user to user forums and apologies that you have, so far, received no replies to your post. It would seem there is some sort of error in the installation of PGD 17 on your new computer, an error which also apparently
• Audio Cleaning Lab

  No answers, created on 1/27/2025

  Is it worth reporting problems with Audio Cleaning Lab 4?
  I am struggling hard to love the program. So far all I get is error messages or features that don't work how I'd like. It's coming across not so much like a program with bugs as a collection of bugs with added programming to hold them loosely
• Movie Studio

  No answers, created on 6/22/2023

  error code
  I Can no longer access the program Magix movie studios 2023 because I now get an error code when I try starting the program. Error in module "Transitions.ofx" (load address:.......) to address .........(Exception ........"Access_Violation") and
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  @The_Banando I would guess it's a crash because of the graphics acceleration. If resetting the program settings don't help I recommend you check your Windows system. To do this, open cmd.exe as administrator (it's best to enter cmd in the Windows
• Movie Studio

  18 answers, most recent on 11/30/2024

  RE: MPEG-4 codec problem
  @JeromeJ-McIntosh Hi From the error message it looks like you are using One-Drive as your main Documents storage area. Movie Studio creates temporary and auto backup files which are written to the Magix folder in your Documents folder, however it
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  Kindly urgently assist. I using Movie Studio 2023 and now I am experiencing a lot problems during editing whereby the software just show some error code which requires me to restart the program every now and then, I am done with editing tried to
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  @Bill-Fike If I understood you correctly, this also happens with pure WAV files? That's odd. You can try to reset the program settings under the File menu. But I'm not sure this will help, because it happens both in Sound Forge Pro 16 and Sound
• Audio Cleaning Lab

  3 answers, most recent on 4/23/2025

  RE: Cleaning Lab 4 does not play audio files when "Play" button is clicked
  I've used Cleaning Lab 4 and previous versions for years without issue. I installed a new copy on my new computer and it seems to perform normally (loading audio files, etc.) up to a point, but will not play the file and the program seems to freeze
• ACID

  2 answers, most recent on 5/4/2024

  Acid Pro 6
  I m trying to install my Acid Pro 6 software into my laptop (Window 11) and it's giving me error "the code execution cannot proceed because acid60k.dll was not found. Reinstalling the program may fix this problem". Can you please advise what this
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  I'm trying to externally edit an audio clip but I'm getting an error message with Music Editor 3. Error code -6. Possible that the installation folder is damaged. I'm unable to find how to reinstall the program. Do I need to reinstall Movie Studio
• Audio Cleaning Lab

  3 answers, most recent on 4/23/2025

  Cleaning Lab 4 does not play audio files when "Play" button is clicked
  I've used Cleaning Lab 4 and previous versions for years without issue. I installed a new copy on my new computer and it seems to perform normally (loading audio files, etc.) up to a point, but will not play the file and the program seems to freeze
• Music Maker

  10 answers, most recent on 9/12/2023

  RE: crashes
  ok i have music maker 24 plus .version 32.0.2.11 the error codes are Internal DSP error :effect "tempo-Pitch/Resample" will be ignored and also Lock not passed during loading Effid:150 this happened when i wanted to load a project up or trying like
• Movie Studio

  2 answers, most recent on 7/1/2024

  RE: error in module vcruntime 140.dll
  @Anastasios-Skaramagkas Hi . . . . error in module vcruntime 140.dll . . . . This error can be caused by several issues, however try the following: See this tutorial for how to run a system check, do only steps 4 - 11. If that does not fix the
• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  Thanks. Purely through trial and error I was able to import a musical track. Are you familiar with Photostory Easy? That is my only other experience with a slideshow builder. It was phenomenal and did everything I want to do. But it is no longer
• Music Maker

  10 answers, most recent on 9/12/2023

  crashes
  for some time now even after updates and patches my mm crashes and also has an error when i pitch and timeshift , i have the plus version , ive just been on the program with my project and i added drums and the whole program crashed.  
• Movie Studio

  One answer, on 6/16/2024

  [Closed] Vegas Pro won't let me in
  I am using Vegas Pro 16 in Windows 11.I just tried to open it and was sent to device management. Nothing has changed on my system since the last time I used Vegas Pro, and I am using the same computer I always use. This computer is listed among the
• SOUND FORGE

  74 answers, most recent on 2/21/2025

  RE: SFPro continually crashes - versions 14-18
  Extra Information   File:                C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\dx_grovel_x64.log   File:                C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\vst_grovel.log Problem Description  
• Photostory

  11 answers, most recent on 1/7/2024

  RE: [Solved] SOS!!!!
  @teresa-l Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Movie Studio

  3 answers, most recent on 3/31/2024

  RE: error during export
  @PeterB-Andersen Hi . . . . Code:Chek FrameForColorFormat() . . . . This error message should be accompanied by an error code probably either: 0x8007000E - which would suggest you have run out of free disk space, this could be the C: drive of the
• Samplitude

  3 answers, most recent on 1/19/2024

  Samplitude Music Studio 2023 and 2020 Audio Engine error
  I have been using Magix Samplitude for many years and I have recently received the following error."The audio engine (shared mode) or audio endpoint device (exclusive mode) does not support the specified format."I can for some reason record audio
• Movie Studio

  5 answers, most recent on 6/2/2024

  RE: Legacy Movie Edit Pro installer crashes in Download screen
  @Patrick-Petzold Hi . . . . Not sure exact version (must be older since I registered in 2012) . . . . This would be MEP 16, 17 or MX, these versions are not certified to run on Windows 10 and a new installation may be blocked as they use an obsolete