• Movie Studio

  10 answers, most recent on 11/16/2024

  RE: Edit pro 17 rotation/mirror effect
  @alflill Are you able to put an example video up on Google Drive or another sharing site so we can try? I have a few iphone files here but they import correctly ie upright/portrait, and after I rotate them to Landscape they stay that way after a
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @johnebaker here is a 300MB clip you can download from HERE
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  @Theuns-Serfontein Hi, There is no recent update to Travel Maps. The current version is 5.0.0.501. Is that what you have? When I want to upload a custom PNG Image It doesn't want to upload the New Image, I have no trouble loading a custom PNG
• Movie Studio

  22 answers, most recent on 7/3/2024

  RE: MP4 variable frame rate and a possible "Cure"
  @me_again Hi, as mentioned this plays without problems in MMS. This is what VP21 shows, the offset at the end highlighted in blue is 12frames, MediaInfo has a different duration for Video & Audio but I haven't tried to work out ms vs frames 🤷‍♂️
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  cleaning head might be an idea, so long as no risk of damage. I have a bit under 60 hours of tape in total - does that count as a lot? @Gra_Ham, I'll look in my files. I remember I made notes to myself when I went through this whole process. I think
• Movie Studio

  4 answers, most recent on 4/10/2024

  RE: Non vedo e non sento la traccia audio in un file MP4
  @folco-p Hi, have a look at the top of MediaInfo, choose Text, extend the window so it shows the Audio at the bottom then share that window 👍
• Samplitude

  One answer, on 4/8/2023

  [Solved] VIta multichannel routing in mixer - how?
  So have anyone ever tried to route Vita drums to the mixer in Samplitude so that each drum would have its own channel in the mixer? If yes, please share your expereince. Because I'm suspecting that Vita just does not have a multichannel audio
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Can-Dive Given that it works in MMS2025, I suspect the file would have audio if you had VPX16 installed on your system. I too have Vegas Pro 22 and the file plays with audio. So, the file can play on my Win 11 computer with the appropriate software
• Movie Studio

  39 answers, most recent on 2/1/2024

  RE: Stereoscopic 3D Video Export Issue
  https://drive.google.com/file/d/1-jAaAe4O6YY1EW20dfH0ENeq0J8uIjdY/view?usp=sharing 
• Video Pro X

  29 answers, most recent on 12/14/2023

  RE: Video showing black in timeline and on export
  @Lillian-Fidler Hmm, I can open the file but there's something odd about it. What program and version are you using? There may be some system options that you can change that might make the video viewable in VPX. I've posted some versions on Google
• Movie Studio

  5 answers, most recent on 7/7/2024

  RE: mask
  @derek-brown Yes you can do that but if you're swinging the camera you'll still need to keyframe the colour or text so it covers the plate, hard to say exactly without seeing the video, You can add a solid colour from Templates - Test Images, reduce
• Music Maker

  3 answers, most recent on 2/27/2024

  RE: Store Soundpools
  Got it back. I had to do a lot of fan-dangling, but it's back to normal. I'd share the steps with everyone, but I don't know which worked and which didn't.
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  @Tusk there's also mention Quicktime is required.. isn't that an outdated Codec?  Myself, @johnebaker @CubeAce & @Bol mentioned or implied we have Quicktime installed, I don't know if @Marc-Goder does or not? , @Bol shared a link Apple
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  Oh dear, Not quite randomly. The same slides (I think) There are 3 blank areas. But all files should be identical. I'm afraid your idea of file sharing is beyond me - I'm 80 in a couple of weeks time and just haven;t learned how to do this stuff.
• Music Maker

  7 answers, most recent on 7/9/2024

  RE: How can I keep my .mmm project online that I made with magix loops?
  @howlin-wolvez Hi . . . . keep my .mmm project online . . . . Hi It helps us to help you if you give more informative detail on what you are wanting to do, eg what is the purpose of putting the 'project' online, as back up, sharing with other users
• Movie Studio

  23 answers, most recent on 4/11/2024

  RE: MEP Premium 2022 - sync with wav file
  @magix_dr Hi Darek, I agree with what @AAProds (Al) has just said: there is something "seriously different" about that separate wav file! Are you willing to post just that file to a file-sharing site - I use wetransfer, it's free for files up to 2GB
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  Here's my installed codec list. 🙃 https://drive.google.com/file/d/1AbLNh2gPteWZo-dGlh6UDFsk5S0l0HMR/view?usp=sharing
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  Hi @johnebaker, Thank you for providing the history relating to this audio temp folder. You must be a mind reader because these were the questions I had when I found the folder. I didn't pay much attention to it before and was surprised to see how
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @AAProds, @nicolesharp100 Hi Al . . . . VDL 2026 is saying the video is 25fps . . . . VPX does the same, no matter what frame rate the jpeg encoded actual rate is, tested on other JPEG encoded movie files I have. . . . at 60fps and 48khz . . . I
• Movie Studio

  14 answers, most recent on 4/8/2024

  RE: upgrade advice - movie studio suite 2023 to movie studio suite 2024
  @spuddy13 Hi Brian, Ditto what the others are saying. i7-xxxxxK but definitely not F or KF. Don't let a salesperson convince you otherwise. You want integrated graphics and the RTX 3070. They share the load. John CB
• Movie Studio

  8 answers, most recent on 10/23/2023

  RE: [Solved] MXMPEG2 Error 0110: no media decoder found
  @Jane-B Jane, if possible. could you post one of your "JPEG" videos on Google Drive (or similar) and share it with us? We could then work out a strategy to convert them into an MEP-readable format. Alternatively, as @johnebaker has suggested, you
• Music Maker

  3 answers, most recent on 8/28/2023

  uploading/sharing beats
  Just wondering where can i upload/share my beats. (Im not bothered about profiting off my beats, just wanna share them etc.) If i just have the non-commercial soundpools can i upload them to soundcloud, youtube, etc?
• Video Pro X

  13 answers, most recent on 1/15/2024

  RE: key frame icons grayed out?
  @Turkana OK, I misunderstood what you're doing. Could you post your PNG on Google Drive, Dropbox or some other file-sharing site so we can investigate.
• Sequoia

  20 answers, most recent on 3/17/2025

  RE: Sequoia 17 Customer Service
  I do not have the manual unless there was PDF, I/ve contacted prosupport@magix.net but it's been radio silence for the last few days. Would you be able to share the phone number?