• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @Reyfox This issue has been brought up in the past a number of times. See @AAProds comments in this post; https://www.magix.info/us/forum/provideo-coalition-article-on-magix-acquistion--1346371/#ca1976130 In this same post I asked the Moderators,
• Music Maker

  2 answers, most recent on 5/28/2024

  Music Maker update 32.1.0.18
  Hi all, Here's another minor update, since we had some more useful stability improvements for the in-app store system that we wanted to make available to you but that didn't make it into the previous patch. Here are the official patch notes: Changes
• MAGIX

  No answers, created on 5/8/2024

  [Closed] Patch for Music Maker | version 32.1.0.18
  Hi all, Here's another minor update, since we had some more useful stability improvements for the in-app store system that we wanted to make available to you but that didn't make it into the previous patch. Here are the official patch notes: Changes
• ACID

  2 answers, most recent on 12/29/2023

  RE: [Solved] Can't sync external devices in Acid Pro 11 no midi time code/clock?
  Thank you SP! I had tried most of that but got confused on Sync in preferences VS the actual Time Code options under Options. The trick is a two step process: 1. You must go to Preferences and the SYNC tab FIRST and select the proper Midi device to
• SOUND FORGE

  2 answers, most recent on 2/25/2025

  RE: Markers dropped during record do not synch
  What format file type are on the timeline? If there are of the lossy type (MP3, AAC, ect), enable "Always proxy compressed formats" in "Options> Preferences> General" Otherwise, try experimenting with a different record buffer setting.
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel
• SOUND FORGE

  3 answers, most recent on 3/25/2023

  RE: [Solved] sound forge16 and 17, MP3s_x64.dll has a bug
  @song-yang Hi This is a known issue with some MP3 files try the following: Click Options, Preferences, General and check the box 'Always proxy compressed formats'. HTH John EBForum Moderator
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @me_again Hi Andy With respect to the Captcha giving you some aggro, this is usually because as you click an individual image it may be replaced by another image, which may also contain the requested item. If you miss one then you have to start
• Music Maker

  22 answers, most recent on 3/20/2025

  [Solved] New Install; Music Maker 2024 - Laggy and Crashes
  Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and
• Music Maker

  No answers, created on 12/23/2023

  Music Studio Generation 6 or Music Studio 2004
• Movie Studio

  11 answers, most recent on 6/22/2024

  RE: Cannot install to a different drive than "C"
  @Gid It is generally recommended to have Windows & programs on the same drive I have to ask: recommended by whom? From personal experience, updating and management of those files is very rarely an issue. Jeff
• Music Maker

  11 answers, most recent on 1/30/2024

  RE: [Solved] Changing frequencies of music (solfeggios)
  @SPow You need a sampler VST or synthesizer VST and a tuner. For example, use this free tuner VST from Melda: https://www.meldaproduction.com/MTuner With this plugin you can check whether a played note A4 is tuned to 432 Hz. For other frequencies
• Movie Studio

  3 answers, most recent on 5/28/2025

  RE: Does Movie Studio 2025 Platinum support HEVC?
  @Gid Hi To add to @Gid comment There is a series of tutorials listed here to give you a good understanding of how editing in Magix Movie Studio is different from the old Sony version. Regarding the DJI Action 4-generated MP4 videos. I record HEVC 50
• Movie Studio

  26 answers, most recent on 1/17/2025

  RE: Blu ray disk chapters blank
  @johnebaker Here is the timeline Let me explain again. If I generate a DVD ISO everything works in VLC. If I burn the BD (I use Nero) an play in a real Panasonic blu-ray player attached to my TV I can select any chapter from the Menu and play
• Music Maker

  One answer, on 8/2/2025

  RE: Midi Keyboard
  A specific recommendation would end up being more of a "what I like" as you haven't really provided any requirements. I'll give you some starting points to consider, though...Cost and feel... Generally cheaper keybeds will feel terrible, but that
• SOUND FORGE

  5 answers, most recent on 5/29/2024

  SF18 (build 21): Text to Speech problems
  In Vegas if I open text to speech I can type multiple lines of text by simply pressing enter. With text to speech in Sound Forge I can't type more than one line. Pressing enter does nothing. Is anyone else having the same issue? Thanks. Secondly,
• Movie Studio

  8 answers, most recent on 6/6/2024

  [Solved] Imported videos have sound but all frames are black
  Movie Studio 2024 Suite. I tried to import several videos, but the entire videos are black. During playback I can only hear the sound, but the screen stays black. The following video file information was produced by MediaInfo
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @Szymon-Barabach You can reset the Acid program settings by holding CTRL and SHIFT on your computer keyboard and then starting Acid. Keep holding the keys until a small window appears and asks you to reset the settings Generally, a crash in ntdll
• Movie Studio

  5 answers, most recent on 10/18/2023

  RE: [Solved] Plantage constant
  @L.E Hi. We don't see many queries about Quadro cards in general but looking at the card specs and drivers I don't see any reason why it shouldn't be working. I do see there is a choice of two drivers. Are you on the latest released driver and which
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks for that. Downloaded MediaInfo but it us way beyond me - rapidly got completely out of my depth. My mkv files were generated from old camcorder PAL tapes using PotPlayer if that helps - have heard good and bad things about PotPlayer. Magix
• Audio Cleaning Lab

  One answer, on 5/1/2024

  RE: Where do I find the computerID required to reinstall a product?
  @Peter-Forsyth Hi . . . . being asked to provide a computr ID . . . . The computerID is a unique number generated by the program, however this should not be necessary when activating online from within the program If you are trying to do a manual
• Movie Studio

  One answer, on 12/29/2025

  RGB vs YUV
  Greetings, I've searched the forum but can't seem to find a definitive answer - or any answer come to that. Ive been searching 'tinernet for an answer to a query I have regarding codecs and successfully found the answer to that query. This search
• Video Pro X

  6 answers, most recent on 10/9/2024

  RE: replay video clips in project mode
  @ccolreavy Hi . . . . Should I upgrade my graphics card? . . . . You would have to buy a new laptop to upgrade the GPU's, in general they are not upgradeable as the GPU chip is soldered in, and the laptop cooling arrangements and circuit board are