• Samplitude

  6 answers, most recent on 3/18/2024

  Monitor does not work when recording wave files.
  Ever since I switched to Samplitude Pro X8 Suite subscription service last week, I have lost my ability to make recordings using the HD Wave option. Somehow there seems to be a disconnection between the audio sources, Napster, Amazon Music, YouTube,
• Movie Studio

  28 answers, most recent on 5/13/2023

  RE: Masking a complicated image
  @johnebaker Hi, I recreated your post, you've lost detail esp the antennae.  
• SOUND FORGE

  6 answers, most recent on 12/26/2023

  RE: Need Access Code
  I tried again using my Gmail account and received the required information. It's strange that Magix would be filtered by my ISP! Maybe Magix should fix this! Thanks for your help and suggestions.   Anyway, I tried Sound Forge Pro and had a couple of
• Music Maker

  9 answers, most recent on 8/28/2025

  RE: No Vita Sampler in 2023 Music Maker
  Unfortunately ive lost the old serial numbers. Perhaps the MAGIX team can be so merciful as to release it for me granted ive shown my allegiance all these years and never used different programs. Thank you 🙏
• Video Pro X

  20 answers, most recent on 10/15/2023

  RE: Video Pro X15
  @bjtap Hi Barry. You have misunderstood the difference between the word 'update' (including patches to the program purchased) with 'upgrade' (to a new version). There was a time when you would get the new version within that period when the contract
• Movie Studio

  10 answers, most recent on 12/17/2023

  RE: [Closed] MXMPEG2 Error 0110: no media decoder found
  @Randel-Eden Welcome to the Magix user forums, so we have not lost anything! Also, this thread is asking a specific question about a codec; your post is a general complaint about Movie Edit Pro. Please don’t hijack another user’s post by introducing
• Movie Studio

  70 answers, most recent on 9/19/2025

  Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  Hello, A few years ago I had my computer guy build me a video editing PC that should last me while handling multiple large files. It went well for awhile until two days ago, I got an error about my graphics card, and AMD 6800. I tried updating the
• Video Pro X

  20 answers, most recent on 3/20/2024

  RE: ASIO drivers and audio handling in general.
  @Kraznet I would echo John's question about giving a more detailed explanation of the latency with the standard wave driver but I wonder whether you are referring to your comment about VSTs? In which case, I would wholeheartedly agree with the need
• Video Pro X

  12 answers, most recent on 12/12/2023

  Crashing in video proX14
  Hi, Please advise and support me with the following. While making the film, I had a crash message all the time, but somehow, I finished the movie with a length of 45 minutes. Now I'm trying to export the file, but there is no chance the program
• Other products

  18 answers, most recent on 1/1/2024

  RE: New AI program by WinxVideo on presale with discount.
  @emmrecs @AAProds I personally haven't had time to try this out so good news. I've been trying to reconfigure my Bios after an upgrade but running into problems. At least after a couple of times when the computer has refused to reboot at all I have
• Music Maker

  31 answers, most recent on 10/9/2023

  RE: ASIO drivers have no audiO
  i have all the same problems hannah has. This has happened since the latest magix update. i can use direct sound but i get lag and when i select any asio i get no sound at all. it seems to me that magix don't really know how to update their software
• Video Pro X

  33 answers, most recent on 9/25/2024

  RE: Under Effects, using "Auto-exposure" doesn't tell you what it has done
  @AAProds @simmiv @johnebaker @browj2 @Bol Hi Al. Use the right-click Video Effects menu to copy and paste the Autocolour effect to the next object. I would think that would not work if the next object had different exposure requirements and the auto
• SOUND FORGE

  5 answers, most recent on 9/14/2023

  RE: Plug-in Chainer, two annoying issues - 17.0.2
    As you can see in the first pic, there are more plugins just lost. Second pic shows most of the rest of the plug-in chain at the top.
• ACID

  No answers, created on 11/29/2024

  Acid Pro 11 Crash During Start
  I have Acid Pro 11.0.2.22 x64 installed on a Windows 11 Lenova Yoga 9 laptop. When I start the program, the splashscreen pops up and start-up continues loading uptio the begining few seconds of the vst scan. Once it hits that point in loading the
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  So what about SF Pro18. Does anyone know if it has issues like SF Audio Cleaning Labs 1 thru 4.??? Should I just drop SF all together.   Sadly, I purchased the upgrade to SF18 PRO and it's unusable. I sent a message to Support via the website a
• Audio Cleaning Lab

  2 answers, most recent on 9/8/2023

  Loading program onto a new HD
  Unfortunately I have had to replace a faulty HD and have lost all programs which were on the HD. I have tried to install the program on the new HD using the original disk (Audio Cleaning 12 Lab) with no success. As I am in the middle of a project, I
• SOUND FORGE

  3 answers, most recent on 12/30/2023

  Falhas seguidas no Sound Forge Audio Studio 17
  Recentemente adquiri a versão em questão e ela vem mostrando falhas durante as gravações que estou fazendo. No meio da gravação, o disco deixa de ser feito e todo o trabalho se perde, além da perda de tempo. Anteriormente eu usava a versão 10 e
• Samplitude

  4 answers, most recent on 5/21/2022

  [Solved] Toolbar
  I've lost the edit toolbar. When I click on view then any toolbar nothing happens? It was working fine the other day. Now just doesn't appear in the studio. Music studio 2015.
• Music Maker

  One answer, on 2/18/2022

  [Solved] Redeem Credits missing
  I have been trying to fix an issue with my Midi keyboard and MM premium 22 so I decided to reset the MM program once it rebooted I have now lost the redeem credits that were supplied when I purchased the software, I only purchased MM22 on the 26th
• Video Pro X

  2 answers, most recent on 12/28/2021

  [Solved] Help, I seem to have lost the one tab I need to fix this
  My Magix Video Pro X tabs are all over the place. I want it to just go back to the standard view. Ive also seemed to have lost the tab where I can normally do that (the one that has the "File" button.) How do i make this mess go back to normal? Is
• Photostory

  6 answers, most recent on 12/23/2021

  [Solved] What happened to my ability to edit individual photos?
  I'm a very new user working with Photostory Deluxe (just purchased in Dec. 2021; can't find the version #) on a laptop running Windows 2010. I built a slideshow containing 15-20 slides and was able to edit each one individually using fade-in,
• Music Maker

  2 answers, most recent on 12/12/2021

  [Solved] Lost confirmation email and purchase info
  Hello when I purchase my license for Magic Music Maker on 12/6/21, I purchased as a guest user. I guess I did not save my purchase confirmation page with the license activation. How canI retrieve the activation code?   -javier  
• Samplitude

  3 answers, most recent on 12/8/2021

  [Solved] Lost ASIO Buffers
  I upgraded my computer to Windows 11 on my computer, almost immediately had lost Asio Buffers errors in almost every track I record. Tried adding buffers, tried every buffer preset. Previously to Win 11 installation I never recieved the error. My
• Movie Studio

  24 answers, most recent on 12/25/2021

  RE: [Solved] All audio stripped MAGIX Movie Edit Pro Plus 2021
  @Former user MEP 2021 does not have the Autosave option in the New Projects screen. @Donna-Weiss Hi, I did not move or delete or rename any files. I actually didn't do anything other than save and close. After I reopened today, it can't find 64