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  • Movie Studio
    89 answers, most recent on 5/5/2025
    RE: Upon importing my photos, they turn to black and white or all black
    I would happily purchase an upgrade, but I would like to be pretty sure it works @Iris-Willis Hi, would you share one of your photos pls? We can test it & see what difference it is to the ones we already have & maybe answer if it will work
  • Audio Cleaning Lab
    5 answers, most recent on 12/29/2023
    RE: Editing Audio and Saving Changes
    If the 'pop' noise is being generated by editing, enable: Options> Snapping> Zero crossings.Both Sound Forge 'Pro' and 'Audio Studio' have the non-destructive 'project' file option and the 'Event' mode.
  • Movie Studio
    26 answers, most recent on 8/24/2025
    RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
    @PETER-SMITH1397 Hi . . . . . can't get the MPEG_4 Activation to work . . . . . Is this the HEVC / h.265 codec activation message that pops up on first import of a HEVC/h.265 encoded video MP4 file? If so your Antivirus program may be blocking the
  • Audio Cleaning Lab
    5 answers, most recent on 12/29/2023
    Editing Audio and Saving Changes
    While I'm still trying to figure this software out, one HUGE source of frustration is with editing the tracks themselves. After I split the tracks, I go back and edit them. So assuming I have two wav files, 1.wav and 2.wav. I start a new project,
  • Music Maker
    9 answers, most recent on 3/15/2024
    Why do I keep getting this Annoying notification? PLEASE SEE PIC
    SO JUST ABOUT EVERY CLICK I DO ON PROGRAM THIS NOTIFICATION POPS UP AND IT'S VERY ANNOYING... I THOUGHT BY PURCHASING THE PREMIUM EDITION OF MUSIC MAKER 2024..MAGIX WOULD HAVE GOTTEN BETTER, I HAVE PLENTY OF RAM SPACE AND I RUN WINDOWS 10 PRO,
  • Movie Studio
    3 answers, most recent on 9/10/2024
    RE: Trouble installing
    @Deanna-Harrison Hello Deanna, .....When I try to install I get a pop-up with a yellow exclamation mark saying abort, try again or ignore... I just discovered that when you restart your computer all Updater processes are deleted. Before
  • Samplitude
    6 answers, most recent on 10/8/2023
    RE: Samplitude Pro X Sales?
    @GRB Hi Usually a Google search of Samplitude Pro offers or discounts will provide said information. You can also sign up to these companies for notifications of future promotional offers. I generally receive pop up adverts in my software of Acid
  • Movie Studio
    15 answers, most recent on 6/8/2025
    RE: Export results not accurate to settings.
    @DarkWestern Hi, Every editor is pretty much the same in this regard, as @AAProds said When you create/open a new project the program will ask you what size & frame rate you want. When you import the first video clip into that new project, if
  • Movie Studio
    7 answers, most recent on 11/14/2023
    RE: Paste effects to all selected?
    @browj2 Thanks, I think I'm going a bit senile but I've had this software for 20yrs & am well aware of the copy n paste, so no i wasn't 'right-clicking, looking for "Apply to all selected"'. I was just going through stuff & then General
  • Web Designer
    7 answers, most recent on 2/26/2024
    RE: Online Content Catalog has disappeared again
    John - my issue was also because I lost access to the Online Content Catalogue - a pop response when I tried to access gave me "'Designs Gallery must be enabled. Switch it on from Utilities > Galleries menu'." but that did not work. Matts reset
  • Movie Studio
    84 answers, most recent on 8/5/2024
    RE: Linking "videos" or "projects" question
    Hi, Just to add to the discussion and maybe I missed it, a project file MVP can be single or multi movie. If opening an MVP file containing more than one movie into another project, all Movies will be imported. An MVD file is a single movie
  • Music Maker
    5 answers, most recent on 12/27/2023
    RE: Installation of MMM 2024 on Second Computer
    All of the VST's I listed are shown in VST Instruments as purchased and shows a download arrow. After I download any of them, it says Download Complete, Ready for Installation, then, after installing, another screen pops up and says File Not Found
  • SOUND FORGE
    2 answers, most recent on 3/8/2024
    the plugins that came with SForge can they be used in my DAW
    The plugins show up in Ableton live but when i drag them onto a track and open than an activatioin page pops up for you to input a serial number- the SForge s number does not work, These pluginsm are they only meant to work in SForge? cheers Kev
  • SOUND FORGE
    2 answers, most recent on 10/27/2022
    [Solved] Strange noises
    So I was finally successful in getting Sound Forge v.16 loaded. Now I have another related problem. The little "bing" sound I get from my computer when I get new mail or a pop up notification, now is preceded by 1 or 2 seconds of loud static.
  • ACID
    6 answers, most recent on 12/18/2022
    [Solved] How to restore the "Recorded Files" dialog box in ACID Music Studio 10
    By default, every time you hit the "Stop" button while recording an audio file, a small window/box pops up and asks which files you want to keep and which to delete. There's a checkbox in the lower left corner that says "Show after every recording
  • Video Pro X
    21 answers, most recent on 2/20/2024
    RE: MAGIX Video easy 5 HD
    @Johnny-Hansen   Hi Johnny Thanks for the video clip, the pop-up is the original that was included with the program when you originally purchased it. It looks like you have 2 problems: The pop-up:What I do not see is the 'Do not show again' option,
  • Movie Studio
    3 answers, most recent on 5/31/2024
    Downloads not showing
    Hi there, now that I have the FULL version, a pop up came up when i opened stating I can download additonal program content. I did - which included Fades/transitions and many more. I closed and reopened. But still the same amount as before, very
  • Video Pro X
    46 answers, most recent on 5/14/2025
    RE: VPX16 plays Sony XAVC with no sound
    @Gid Thanks. Interesting result. In Vegas I got this pop-up which when accepted allowed the 10 bit video version to be played with sound. So I thought, 'Maybe now VPX14 will share the codec'. Sort of wrong and sort of correct. ??? I started VPX and
  • SOUND FORGE
    One answer, on 2/8/2024
    "AI-Powered unmixing"
    So on my older computer I have Audio Studio 16 and I get a pop up for upgrading to V 17 and it says it "includes unmixing plug-in". I have it on this computer. But what, or where, is this plug in? I find zero information on it anywhere in these
  • SOUND FORGE
    16 answers, most recent on 3/28/2025
    RE: slow down on exported music
    Hi Sapphire Radeon HD 4870 512 GDDR5 Desktop-DJB9FOH, Gigabyte WP45T-UD3P Processor: Intel Core 2 Quad Q9400 Monitor: Hewlett-Packard S2031, 1024 x 768 (Analog) SOUND FORGE Audio Studio 16 (x64) Windows 10 Pro Version 22H2   I have to say when
  • Video Pro X
    18 answers, most recent on 6/29/2025
    RE: Magix Capture - Standalone program
    @Can-Dive Hi, I just got around to rechecking out recording using MAGIX Capture (1.0.59.0) from VPX16. I am on Windows 10 using a Logitec Camera. Using the Logitec recording program, my video was 30fps, audio 48 kHz. Using Capture, still 24 fps,
  • Video Pro X
    175 answers, most recent on 5/27/2026
    RE: Video Pro X16 - New Features and Bug Repairs
    @browj2 Hi John . . . . thing just worked! I got my webcam capture. . . . . Me too, and in the correct folder. The was a difference between my laptop testing, which I previously reported, and my PC - I got a pop-up message asking to give Magix
  • Video Pro X
    29 answers, most recent on 12/14/2023
    RE: Video showing black in timeline and on export
    @Lillian-Fidler My pleasure Lillian. These video oddities pop up occasionally and a full recode normally fixes them. @Former user it does have a GOP of 250 Gday Gid, how'd you get that info?  
  • Music Maker
    3 answers, most recent on 12/29/2023
    Could not connect. Please check your internet connection
    Hi Music Maker,I am a customer of your MUSIC MAKER 2024 PREMIUM. I keep getting a pop up message saying - Could not connect. Please check your internet connection. I just purchased this software in June and had rarely the time to use it then but
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