• Music Maker

  14 answers, most recent on 9/27/2025

  What are the corresponding albums to Soundpools with no images showing
  What are the corresponding albums to Soundpools with no images showing in the Genres section of Magix Music Maker (2014, 2025 and 2026). For example Magix soundpool Movie Score Vol 11.  Cannot locate this album (and no album photo displays in Magix
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: Making Blu-rays
  Same 7 year old player & same discs John and it still plays BDs that I created back then 😊. I’ll try burning again using the H.264 codec … after I’ve made more space on my laptop!
• Music Maker

  20 answers, most recent on 10/27/2023

  RE: Soundpool and loops Commercial License questions
  @JamesBay Hi In addition to @SP.'s comment, which I agree with, - 10 gigs of free hard drive space is too low - it is recommended that you have at least 15% free space on large drives eg 2TB or more , and 20% minimum on smaller drives, any less than
• Video Easy

  One answer, on 2/22/2024

  RE: Activation problems
  @Leszek-Buawski Hi Error code 24 means serial number has already been registered to another email address. Check that there are no typos or extra spaces in the email address, and the email address is the same one you purchased with. John EBForum
• Music Maker

  12 answers, most recent on 4/18/2024

  RE: Music Maker update 32.1.0.13
  I'd like to see the freeze track option be expanded to have both track and object in the options of freeze. And perhaps not just in the instruments panel of song maker, how about when right clicking in the arrangement windows in empty space of a
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter Hi Lisa. You still haven't answered two of Jeff's questions or presumably read the post Jeff gave a link to to read. The problem could be caused by one of many of your systems peripherals conditions or file types in use. The machine
• Movie Studio

  One answer, on 2/20/2024

  RE: Movie Edit Pro HEVC-Codec activation fail
  @Morten-Rasmussen Hi Assuming you copy and pasted the serial number including the prefix direct check that you did not include any white space at the end of the serial number. Otherwise, contact Magix by email to infoservice@magix.net. HTH John
• Video Pro X

  2 answers, most recent on 12/24/2022

  [Solved] Settings
  Good morning and Merry Christmas to those who celebrate that holiday. After saving my work on Magix Pro X yesterday I find this morning that the movable marker returns to the start of the movie on all occasions. I need to make other changes to the
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @Willy-Pesnec Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• Video Pro X

  No answers, created on 7/2/2025

  VPX Upgrades
  Bear with what may turn out to be silly questions with obvious answers, but I have been unable to find the answers on the Magix web site! I have used Magix video software for many years and am currently using VPX 15 (I don't automatically upgrade to
• Movie Studio

  7 answers, most recent on 9/4/2025

  RE: Video playback stutters
  @Frederik-deRoo HI . . . . Program: Magix Video Deluxe Plus . . . . What is the version number as found under Help, About? . . . . Hardware setup: wich information do you need? . . . . See this topic for what is required and please quote processor
• Movie Studio

  10 answers, most recent on 3/18/2025

  Movie Sutdio 2024 Platinum 23.0.1.236 New Project Function Unusable
  All of a sudden the new project function opens with an expanded view of the next menu causing the accept/next button to be invisible off screen. Actually all sub windows open like this, unusable. See second screenshot. New Project Screenshot. Other
• Xara Designer Pro

  4 answers, most recent on 2/23/2023

  RE: [Solved] Table Menu option missing
  @Allen-Walck9125 Hi This sounds like you have hidden/turned off some of the toolbars and panes and reorganized the pane layout. The left toolbar is the 'local' built in tools of Web Designer, the Insert menu opens the Online Catalog for items such
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @johnebaker, @AAProds Hello John, ..... a single *.TK2 file always contains the entire original movie..... Sorry if I wasn't clear on this, but I meant to say that a single *.TK2 file consists of references (the start and end positions of a take).
• Photostory

  19 answers, most recent on 12/22/2024

  Can't understand advice given by support team
  The support team told me to go to magix-info/us/support/article how-to-keep-your-video-drivers-up to date. However this page said that I was on the wrong page. Also asked me to go to the program settings in Device Options in Photostory. But I cannot
• Movie Studio

  10 answers, most recent on 11/16/2024

  RE: Edit pro 17 rotation/mirror effect
  Thanks John, I haven’t tried to run Magix edit pro on windows 11, due to lack of storage space, thanks for the advice. I think I mentioned saving the project before exiting. Still did not save the rotation effect. I did exactly what is shown in your
• SOUND FORGE

  7 answers, most recent on 1/5/2025

  RE: Preventing or correcting Sound Forge AS 17 90* rotation of mp4 file
  Thank you. Glad, and not, simultaneously, that there is a reason. I was using phones on a gimbal stabilizer with external mics, which affected clearance space, compounding the balancing act challenge. I was definitely guilty there, of having the
• Video Pro X

  6 answers, most recent on 10/9/2024

  RE: replay video clips in project mode
  @ccolreavy Hi Cliff. Your processor has an Intel UHD630 GPU as well as the GTX 1060. Are both visible and selectable in the Program settings? If they are make sure all of them are set to the Nvidia card and not the UHD630. I think you will find
• Music Maker

  20 answers, most recent on 10/27/2023

  RE: Soundpool and loops Commercial License questions
  @JamesBay Collections cannot be downloaded with Loops Unlimited. Please download individual Soundpools. How much space is available on your C drive?
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  @Leonard-Pennock It may or may not be worth mentioning when checking "My Products", it says I registered Musicmaker (29) on 3/1/2023. There is no product key or download link at this location, but there is for the other products I have. Music Maker
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  you can read about rec.709 HERE. It is basically an industry standard for color. Importantly, 709 is used only for HD ie 720 and above. For SD, the BT601 colour space must be used. All decent video capture devices capture using BT601. If you export
• Movie Studio

  One answer, on 11/18/2023

  [Closed] Downloading Movie Studio Vegas PRO Edit 21
  Have attempted to down load this version and first attempt error not enough space on hard drive. Added space but opted to use different partition which had over 100GB and it was down loading, but got a second message after it started referring to
• Movie Studio

  10 answers, most recent on 3/22/2024

  RE: How to make ''Movie Studio 2024 Platinum'' less Visually-Painful??!?
  @Former user You're lucky. I can only dream of the days when I was 56 and could sit at the desk as normal with no glasses on and read the screen with no problem. Now, 2 decades on, reading the screen is a little more tricky. I could buy a bigger
• Samplitude

  21 answers, most recent on 6/20/2024

  RE: Change of Vita Directory: installing Samplitude from scratch?
  Tnx for the advice. Unfortunately - until now - it does not give the expected results. I moved the Mxsynth folder to D, made sure it was deleted from C:\\, entered the command window as adviced (copy-paste). The result seemed o.k., and Samplitude