• Audio Cleaning Lab

  3 answers, most recent on 4/23/2025

  RE: Cleaning Lab 4 does not play audio files when "Play" button is clicked
  I am having the same problem with Sound Forge Audio Cleaning Lab 4 on a Dell laptop running Windows 11. ACL 4 will record audio from a microphone but won't play back. I exported the test .WAV file to a USB drive, imported it into another Dell Win 11
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  Some additional information: It seems the trial serial number generation doesn't work at the moment, so you can't test the new version. Upgrading currently doesn't work. The shop doesn't recognize already owned licenses. Both problems will surely be
• Rescue Your Videotapes!

  One answer, on 1/30/2026

  USB Videowandler 2 – video jumps back and forth on Windows 11
  Hi, I’m using Rescue Your Videotapes! (USB Videowandler 2), purchased in 2017. It worked perfectly for years on Windows 10. After moving to Windows 11, the audio works flawlessly, but the video repeatedly jumps a few frames backwards and then back
• Video Pro X

  5 answers, most recent on 7/19/2024

  RE: Source and Program Monitors The Same
  @RDL-Livernois I tested multicam on VPX16 and I get the same results as @johnebaker. Maybe you can load a sample video or screenshot of what you are experiencing.
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi . . . . Does it mean the graphic card cannot manage the chroma key effect ? If this is the case, then wich graphic card should do the job? . . . . The issue could be caused by one or more factors such as video format being
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Can-Dive, @Betovalle, @Gid, @AAProds, @ericlnz Hi . . . . . we could continue to debate whether this is a bug or a feature . . . . Agreed. This behaviour has been around a long while, I tested MEP 2016, same behaviour, MEP MX different behaviour, I
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  I had a thought that may help and did a little test, I found a very old video file that was imported from a video tape recorder and got the same 'stereo' error message. below is the screen shot of the properties. You can see this was capture in
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds, @me_again Hi Al, Andy I have tested one of my 4K UHD 50 fps video clips exporting as 4K UHD, changing only the framerate to 59.94 fps, before and after updating the RTX driver from 581.80 to 591.86 and the Magix patch to fix the issue with
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John I have tested both RTX and iGPU exports with an 11 min 31s long Project in VPX 17, set up as you described above. The RTX export concluded with no crash, or error messages and played correctly.to the end. The iGPU rendered exported
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @Donald-Rivers @GRB I can also confirm that webradio works in my SFACL4 as well but I also note that a lot of stations no longer work for some reason. I think Magix needs to do a general cleanup of their station database or enhance the system so
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @Gid, Hi Gid . . . . I use Vegas Pro where I can add Chroma key to a .mov (or use other options to make it a mask) without problems, . . . . With respect to the issue joshua has, what Vegas can do is not relevant:- The software Joshua has to work
• Video Pro X

  17 answers, most recent on 6/13/2025

  RE: VPX 17 - project folder - transferring clip from list to timeline
  @browj2 @Betovalle Our testing has determined that VPX does not use the file's EXIF or data input from Windows or other programs to populate the Comments, Scenes, Takes or Rating fields. Rather these fields are maintained within the VPX Project's
• Music Maker

  2 answers, most recent on 8/26/2023

  RE: [Solved] Unwanted "fan blade" effect / VST3 instrument settings not saving
  @TVThemeGuy There might be an incompatibility with Spitfire sample player and Music Maker. In the past Music Maker had problems with VST3 plugins (for example showing no GUI). On the other hand, not all developers adhere exactly to the VST standard
• SOUND FORGE

  4 answers, most recent on 5/14/2025

  RE: RMS Level
  Welcome to the Magix Sound Forge users community @Glenda-Taylor, I think the 'ACX Export' will adjust the level automatically. I am not sure, but you 'may' have get the RMS level in the ballpark' with volume, normalization, compression and other
• SOUND FORGE

  27 answers, most recent on 3/19/2025

  RE: Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)
  @rraud @drmq Maybe this is a problem caused by Ozone 11.2. I haven't tested version 11.0 in SF 15 and 17 before I updated. I will check it I can find the old installation files. Please let me know if you can find a solution. Harold-Brush rudely
• Video Pro X

  14 answers, most recent on 8/5/2024

  RE: [Solved] VPX16; Make Newblue Effect Window bigger!?
  @johnebaker @Gid @browj2 @CubeAce Hi everyone, I think I solved it. What puzzled me was with my display at its recommended settings, both MMS2024 and Video Studio (VS2023) displayed the Newblue effects window correctly. This was not the case with
• Music Maker

  6 answers, most recent on 12/14/2023

  [Solved] Drops VST
  Magix Music Maker 2023 pro never has really worked. Application hangs, freezes, latent, and drops/loses VST paths for 3rd party plug ins like Silklby Waves and also drops Audio Essentials FX published by Magix Music Maker which I have to remap every
• Movie Studio

  11 answers, most recent on 11/8/2024

  RE: Lost transitions when Upgrading from 2019 Premium to 2025 Plus.
  @elModo7 Hi, What exactly did you test? Is this AI coloring, KI Nebulization, KI Sharpening and AI Style Transfer? You don't clearly indicate whether you have Boris FX BCC chroma Key Studio for VDL2025 installed? Best wishes,Rob
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  So, I had sent a ticket to MAGIX and they responded by saying (pretty much what others have already said): that the problem is the new apple files. There is nothing they (Magix) can do. They suggested I try one of their other programs on a 30 day
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @browj2 Hi John From your comments over at TG, and testing I have done OVH, is to say the least, convoluted and made overcomplicated, and uses some 'non standard' terminology, translation issue? I am with IONOS, formerly One & One, and their
• Movie Studio

  51 answers, most recent on 12/14/2024

  RE: How to burn files to BD with menus but without having to re-encode?
  @johnebaker @AAProds @Bol Would adding sharpness to the video help to make the quality look better? The other night I did a quick test clip of one of the videos in MEP, and added some sharpness. When I played it back on my TV, it looked a lot better
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  Been doing a few tests importing images into MMS. If you import a 720x576 image, it automatically is assigned a ratio of 4:3, which is incorrect and results in it being stretched a bit width-wise. If the image properties are set to 5:4, it displays
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis, @Bol, @AAProds Hi Jak . . . . I downloaded them as 1080p . . . . In which case use these files in your project and let MEP do the one conversion necessary, any 'losses' are likely to be undetectable to the human eye as you are not
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  Never had smart-rendering work since the arrival of MPEG 4. MPEG 2 used to SR nicely years ago but that's obviously fallen by the wayside. @jak.willis Jak, I think you're worrying too much about quality loss. Do a test. On a short segment of one of