• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @CubeAce, @Gid, @AAProds Hi everyone Using: VPX16 all combinations in Device options for UHD 630, RTX 2060, both on PC and laptop Al's and some of my video files Default MP4 h.264 1080x1920 25fps export preset hardware acceleration is used on the
• Photostory

  2 answers, most recent on 11/21/2023

  RE: version 2024 fonctionne pas correctement
  @Guy-Bilodeau . . . . and the support for magix is not there . . . Correct, this is a user to user forum, however there are many experienced users of the program here who can help with any issues you have or 'how to' questions. We need more
• SOUND FORGE

  13 answers, most recent on 3/31/2023

  RE: Sound Forge Audio Studio 17
  @Garry-Long Hi . . . . I also contacted Magix direct who made a few suggestions for me to try, none of which worked & it now seems they have given up trying which I find very disappointing. . . . . Did you feedback to Support by responding to
• Movie Studio

  26 answers, most recent on 3/3/2023

  RE: Performance problems and Access Violation in VDL.EXE
  @browj2 I use Games Ready Driver 531.18 now and @huebi123 said "start your computer without another display" and starting without another connected display is at least the solution that the error doesn't always appear that I don't have enough
• Movie Studio

  26 answers, most recent on 3/3/2023

  RE: Performance problems and Access Violation in VDL.EXE
  I installed the new NVidia driver and it now works better for me than the previous 5xx.xx driver. Then I started the laptop without an additional display. The error with the message "insufficient graphics card memory" has now been resolved. A
• Movie Studio

  4 answers, most recent on 4/29/2023

  RE: Help Please Movie Studio 2023 Suit Crash on Startup
  Hi Jim, and welcome to the user to user forums. You missed out the important part. Error in module "Elements OFX" Which seems to be the problem and is a third party effect. We need to know your complete computer specs including processor make and
• Rescue Your Videotapes!

  5 answers, most recent on 2/28/2023

  RE: VCR not recognised
  I also have the same problem. RYVT will not recognise my VCR. When I try to create a new project and get to the import screen there is no option to select anything(S-video/composite). I have tried downloading the drivers as detailed above but get
• SOUND FORGE

  7 answers, most recent on 2/26/2023

  Can not record 32-bit float audio files (error message ...)
  I have no problem doing this in Sound Forge 8, but trying in SF Audio Studio 14 it refuses to record 32-bit float audio. I get the following error message regardless of what audio driver (i.e. Audio Device type under Preferences) I choose. I have a
• SOUND FORGE

  2 answers, most recent on 4/7/2023

  Sound Forge Audio Studio 10 & 12 ASIO
  Hi ! I have one question about recognizing and loading ASIO from my sound cards. Sound Forge Audio Studio 10 recognizes ASIO right away and loading it. Sound Forge Audio Studio 12 doesn't recognize ASIO and writes error loading it. Steinberg Cubase
• Movie Studio

  5 answers, most recent on 9/27/2023

  RE: Movie Studio Platinum 2022 - crash when importing a '.mp4' video file
  @mike_w Hi . . . . tried to import a .mp4 video file into the programme on my desktop PC. This causes MSP to crash straight away (closes without any error message being displayed) . . . . We need more information to help diagnose the issue you are
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
  @greg-123 Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Web Designer

  5 answers, most recent on 2/23/2023

  RE: Update and OpenGL Error
  @Fatih-Sipahi Welcome to the Magix user to user forums, so not a contact for any Magix staff and the update files are not ours. The OpenGL error points to a problem with some aspect of the graphics installation on your computer, most commonly an out
• Movie Studio

  19 answers, most recent on 12/30/2022

  RE: Project created with MS17 Platinum Pan zoom don't work in MS2023 Plat
  I uninstalled Quicktime using Revo and scanned and removed leftover files. I opened the vf file and got the same error file. Closed and reopened as before and "Display crash log" still did not open anything. How do I check the UHD 630 drivers
• Movie Studio

  2 answers, most recent on 5/18/2023

  RE: Cannot open the picturs folder.
  @larry-e Hi As @AAProds has commented we need more information - see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a
• Movie Studio

  5 answers, most recent on 3/7/2023

  RE: Install moviestudio2023suite_dlm_geu7q2 crashes on Win 11
  Hey John, thanks for taking the time for such a detailed reply! To your comments... Actually, it's a Lenovo Legion T5 261AB7 desktop. I think it's pretty new to Lenovo's range. I got t from Costco (in the US) where it was $1250 after special offer
• Movie Studio

  One answer, on 3/30/2023

  RE: I have a problem . I have opened movie studio and then pops up this er
  @Martin-Valenta Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  RE: Application not opening suddenly. Error code: 59
  @Laszlo-Farkas Hi. Error code 59 is a processing problem with the graphics. Check you have the latest drivers for your GPUs by visiting the appropriate websites. When Windows updates its operating system it often requires updates to GPU drivers to
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  RE: Application not opening suddenly. Error code: 59
  @Laszlo-Farkas Hi. Error code 59 is a processing problem with the graphics. Check you have the latest drivers for your GPUs by visiting the appropriate websites. When Windows updates its operating system it often requires updates to GPU drivers to
• Movie Studio

  56 answers, most recent on 12/21/2022

  RE: installation problem
  @Greg123 Hi . . . . the only logical explanation for me is that MMS is NOT compatible with Win10 Pro . . . . It definitely is compatible with Win 10 Pro, I was running MEP/MMS 2022 on Pro before I upgraded to Windows 11. The error message refers to
• SOUND FORGE

  8 answers, most recent on 7/18/2023

  RE: V17 Strange Behavior
  Sorry for not replying sooner, but I'm trying to see if there is a pattern, and so far there is no logical explaination. IT has checked the machine, and it's working flawlessly with other apps.  The drivers are the latest, and "urging" Windows to
• SOUND FORGE

  9 answers, most recent on 10/4/2022

  RE: Error code -21
  @Przemyslaw-Banaszak @emmrecs Hello, welcome This may be a windows 10 error rather than a Sound Forge error. When you uninstall a driver, update windows or install other third-party software, it may damage some DLL file. This DLL file may be related
• Movie Studio

  One answer, on 1/25/2023

  RE: Brand new install, DLL entrypoint error.
  @Kevin-Remde Hi . . . . The procedure entry point CreateDXGIFactory2 could not be located in the dynamic link library dxgi.dll . . . . This error message indicates that there is an issue with either: The graphics card driver(s) are not up to
• Other products

  3 answers, most recent on 3/30/2023

  RE: Mpeg4 codec required
  @Manfred-Geissler Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• Movie Studio

  4 answers, most recent on 12/23/2022

  RE: Keeps freezing
  You have a much better system than I do (see signature) and I do not get any freezing with Movie Studio 2023 (Ver:22.03.167)While running Movie Studio, what is the temperature of your GPU and CPU? Have you confirmed all of your fans are running?What