• SOUND FORGE

  17 answers, most recent on 2/10/2026

  RE: serial number
  @Jana-McAlpin You are asking about a different version of Sound Forge Audio Studio to the one listed by the original questioner so should really have been placed in a new thread. However, since you are asking about a version produced before Magix
• ACID

  One answer, on 11/12/2024

  RE: Deploy ACID via Intune
  @Ed-Hawkridge Hi . . . . deploy Acid in a school setting . . . . You need to contact Magix Support, see this page (UK) or this page (US) for more information. HTH John EBForum Moderator
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Don't you think the problem is an implementation issue at Magix? Perhaps no adjustments were made there? Other video editing programs, Vegas Pro 23, and FFmpeg-based converters work with the new Nvidia driver. Magix's Video Pro X, Video deluxe,
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Here's another: MKV won't import but edit the extension to MP4 and Magix accepts it (after a brief delay while it reads it, I assume). https://drive.google.com/file/d/1JlZXYdo5n8ToASLg_HljRR00v1sxRn27/view?usp=sharing
• Music Maker

  2 answers, most recent on 4/15/2024

  RE: [Solved] Attempted udate of Magix Music Maker score edition and file was in use
  @Tony-Morrissey If I remember it correctly it's the MxUpdate.exe under C:\Uses\YourWindowsUsername\AppData\Local\Temp\Magix. But I believe it gets automatically deleted. You can simply redownload the Free Edition from Magix.com and login with your
• Movie Studio

  5 answers, most recent on 2/14/2026

  RE: [Solved] No My Products shown in my account
  @G-R Have you entered the exact same e-mail address you used to register Movie Studio 2023 in the past? If you never registered it, you can enter the serial number in the Registration section to add the installer to your account. You can also
• SOUND FORGE

  2 answers, most recent on 10/5/2024

  RE: No SERIAL NUMBER Came. On Anything anywhere.
  @JKC-Crown Before sending an email to infoservice@magix.net, please check My Account / My Products. Go to: https://www.magix.com/us/support/my-service-center/ (login required) Best wishes, Rob
• Music Maker

  15 answers, most recent on 3/28/2026

  RE: Music Maker update 32.1.0.17
  Hello there. I found what I was looking for. I noticed that these comments are from 2024. But that same message just started popping up for me every time I run the program. Looks like this: Service Unavailable
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  Greetings, It seems someone doesn't want to admit something: https://www.neatvideo.com/support/known-issues/magix AndyW
• SOUND FORGE

  6 answers, most recent on 10/28/2024

  RE: [Solved] Issue with context menu in soundforge 18 (again..)
  The "RemoveSFContextMenus.reg" file for SFP-17 & 18 are in the 'Program Data/Magix' folder. SFP-15 and others are in the 'Program Files/SOUND FORGE' folder. When uninstalling, I usually recommend using a third-party uninstaller like 'Revo
• SOUND FORGE

  One answer, on 4/25/2025

  RE: Preciso da versão pra MAC
  @Junio-Morenno Não há versão para macOS. Recomendo que você devolva o software. Entre em contato com o suporte de vendas pelo e-mail infoservice@magix.net.       There is no MacOS version. I recommend you return the software. Please contact sales
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 It is highly unlikely, I think, that you will receive any sort of reply until at least next week, i.e., after the New Year holiday. JeffForum Moderator I already asked them for a refund 3 weeks ago. Not a single response other
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 Hi, If you're looking for more transitions, I recommend Pixelan SpiceMaster 3 for Magix. I can probably do most of the 121 GL transitions with it, with intricate modifications of each, quite simply and without any programming. There are
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Simply click on the screenshot. No need to zoom in. Manuals are available via the Help menu inside Samplitude or here: https://www.magix.com/us/support/pro-audio-downloads/
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia You can download Samplitude from here https://www.magix.com/int/support/pro-audio-downloads/ and try it on your system. That's where I can find and download my old copy of Pro X? But if for some reason I can't download it or won't
• Off topic

  One answer, on 6/16/2024

  RE: [Solved] Changing the e-mail address to another one.
  @Timo-Saarela Welcome to the Magix user to user, public forums, so not a contact for any Magix staff and confidential data, like personal email addresses should never be posted here. Hence I have edited your post. To change the email address on your
• SOUND FORGE

  2 answers, most recent on 12/17/2023

  RE: [Solved] LOADING SF 17 PRO SUITE INTO 2nd CU
  @ray-s You simply download the installer from your customer account at Magix.com
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  @David-Green4468 Hi . . . . I only have one account. . . . Can you see your registered product(s) when you login to your account at magix.com and select My Products? John EBForum Moderator
• Music Maker

  2 answers, most recent on 6/28/2025

  RE: need to download music maker mx version 18
  @Lance-Troian Do your still have the CD? I don't think the downloader will still work. Activation might be possible if you select offline activation after installing the program and entering the serial number and computer ID into the activation
• Xara Designer Pro

  7 answers, most recent on 5/25/2025

  RE: Unable to disable all pages from "Auto-generating canonical URLs"
  @rockomax Welcome to the Magix user to user forums. My understanding is that XDP is no longer sold by Magix so is now entirely supported by Xara. Or you can register at and post to the TalkGraphics forum for assistance from other
• Other products

  One answer, on 10/7/2025

  [Closed] Instalation problem with Vegas Movie Studio HD Platinum 10.0
  Hello. I'm trying to install Vegas Movie Studio HD Platinum 10.0 on a new computer. The installation program asks me to register through www.mediasoftwareapps.com, but it doesn't respond. In fact, the product is already registered with Magix. The
• SOUND FORGE

  2 answers, most recent on 12/30/2024

  RE: invalid key for Sound Forge 17 (12)
  @David1978 Can you get the correct installer from here? https://www.magix.com/int/support/my-service-center/product-downloads/
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat Hi At the bottom of the emails there should be an 'Unsubscribe' option to stop receiving emails. You can also login in to your account at magix.com and under Info Service opt out of emails. In the program settings ensure Hide news is
• Movie Studio

  5 answers, most recent on 7/8/2025

  RE: Upgrade or NOt ?
  @John-Dent Click these links to see what's new: https://www.magix.com/us/video-editor/video-deluxe/version-comparison/#c1833696 https://www.magix.com/us/video-editor/video-pro-x/product-comparison/#c1831011 It looks like new features are AI style