• Music Maker

  12 answers, most recent on 1/30/2024

  RE: [Solved] unable to start program as it insists I have already registered and wi
  Support thought it was due to an old copy of Music Maker on my system, so I carefully removed all traces of MAGIX. Then I installed from a new link they sent me and all worked OK.
• Movie Studio

  One answer, on 3/9/2026

  [Closed] Trying to reactivate VEGAS Movie Studio 14 Platinum
  I accidentally uninstalled the program. I tried to activate, but I registered under an email that no longer exists. I'd like to activate and register with a new email. Any help would be greatly appreciative.
• Movie Studio

  7 answers, most recent on 9/11/2025

  Upgrade path from Movie Edit Pro Plus
  I just got a new computer. Not sure if I can migrate that software to the new computer or if I should look for an upgrade. Does anyone know if there is an upgrade discount? What software could be close to the above version or should I look for a new
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 It is highly unlikely, I think, that you will receive any sort of reply until at least next week, i.e., after the New Year holiday. JeffForum Moderator
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  bad news. these settings worked for about 6 hours then reverted back broken. I sure hate to reset again. i went back thru your notes and did all your recommendations and it's still broken. Ideas?
• Movie Studio

  14 answers, most recent on 2/23/2024

  RE: [Solved] Timeline on MEP 2023
  @fishycomics Hi Use this option every time you start a new project.: On saving the project, the track heights will remain at their set heights when you reload it. As in previous versions of MMS/MEP, at least from MEP 2014 and later, the track
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  Well, I asked about the GL's because I saw few new ones that came on the VP forum and wondered about VDLX/VPX. and Pixelan.... I know them since XP's movie maker 2.1, I might have their free files for it.📼  
• Movie Studio

  6 answers, most recent on 5/20/2025

  [Solved] Imported file cuts existing object on timeline
  I'm using Movie Studio 2024 Suite, and all of a sudden, I'm having a problem when I import another file on top of an existing track. For some reason the new file deletes that portion of the original file below it. The attached example shows the
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly
• Video Pro X

  No answers, created on 5/27/2025

  Neat Video new release, version 6.0.6, now available
  Just a heads-up to the users of NV6 with VPX and/or MMS that a new update, version 6.0.6, was released yesterday and can be downloaded from your user account. JeffForum Moderator
• Photostory

  8 answers, most recent on 1/27/2024

  [Solved] Photostory 2024 wont load
  Having used Photostory 2024 previously, I tried to start a new project and it crashed when I selected the directory with net new pictures. Now the program will not load past "Initializing Slideshow...." . If I hit "ESC" it will open "Create Project"
• Music Maker

  4 answers, most recent on 3/12/2024

  RE: [Solved] Can I change the BPM during a song without affecting the whole song?
  @Alan-Emery In Music Maker there is only one tempo for the whole project. So I recommend that you export your projects as a WAV file and load the file into a new project. There you can cut your WAV file into parts and edit each part with the Tempo
• Samplitude

  9 answers, most recent on 1/11/2025

  [Solved] Can't get Samplitude to recognize my input
  I used older versions of Samplitude for years and never had a problem. Now I've upgraded to newer computer and the new version of Samplitude Music Studio. I am using an Antelope Zen Q interface and I have two condensor mics hooked up to it and I'm
• Photostory

  3 answers, most recent on 11/6/2024

  [Solved] Cannot see Photostory Wizard
  I am on Photostory Deluxe 2023. I have a kazillion photos to add, so I decided the Photostory Wizard would cut my workload. I cannot see how to get into Photostory Wizard. The problem is the tutorial shows a very different interface to what I am
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: [Solved] My MAGIX software will not cut a DVD to Disc
  @rickduley Hi Rick The error code suggest Windows cannot find the ISO file. Where did you save this to, and does the error appear immediately when the burn process starts? If the Desktop, or any other location that is not inside your Documents
• Other products

  No answers, created on 8/1/2025

  New ASIO driver from Steinberg.
  A new widely compatible ASIO driver has been released by Steinberg. For those that may be having to use an inboard sound chip or older sound card or one relying on the ASIO4ALL or Magix own ASIO driver, this new, more efficient driver, has at least
• Samplitude

  9 answers, most recent on 8/29/2024

  [Solved] audio stopped loading with project
  I'm a novice with Samplitude. I puchased Samplitude Pro X8 about a month ago. Everything was going smooth until I downloaded the update yesterday. I ended up with several new issues. I managed to fix everything except for this. When a project loads
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  @Betovalle @Gid @johnebaker There have been new updates to all the New Blue plugins today. Image removed by Moderator Ray.  
• Movie Studio

  15 answers, most recent on 6/17/2024

  [Solved] How to do basic video editing in Magix
  I just upgraded to Magix from an old version of Vegas that kept crashing when rendering to Mp4.I was comfortable in the old editing interface but I cannot even figure out how to pause split and edit in this new software, although I am glad that it
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  No, that's been checked. The issue is that the new key/SN sent to me by Support is also rejected.
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  Hi Can-Dive, Confirmed and tested: Conclusion: In the first project (in which the take was created) its not possible to trim the take and move the new size to the timeline. In a brand new project however it will move the trimmed take as a .PRV in
• Movie Studio

  One answer, on 11/28/2025

  [Closed] registration
  This product, movie studio 13, is already registered on an old pc. I now have a new pc and need to renew the registration to that pc, but I am unable too. Please advise
• Xara Designer Pro

  2 answers, most recent on 5/8/2024

  [Solved] can't close promotional popup
  I installed Xara on a Linux machine using "Bottles" (which is a "Wine" wrapper). Installation and registration was successful, but when I open the program I get the "what's new" poppup which I can't remove. Any thoughts? thanks, john  
• Other products

  One answer, on 10/1/2025

  [Closed] Where is Vegas Pro specifically in the Forums-Not in drop down
  Where is Vegas Pro specifically in the Forums. It is Not in New Post Drop Down