• Movie Studio

  50 answers, most recent on 10/20/2023

  RE: Help selecting a new PC
  @mikerb Hi Mike, Wow! 2 minutes to export a 7 minute video is very good. What were your export settings? I rather enjoyed that, from start to finish. Glad to see that you got in there at the end. A few comments if I may: 1. There are a few places
• Off topic

  One answer, on 11/14/2022

  RE: Unsubscribe me from VEGAS POST 365 and refund me!
  @NomanRaza-Sial Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one who posts here can help you nor do anything to action any sort of refund to you, sorry! In addition, you need to be aware that these are NOT
• Off topic

  One answer, on 12/11/2022

  RE: Cancel my subscription
  @Liat-BenEliLavi Hi Contact Magix by email to infoservice@magix.net. Do note the under the Subscription terms & conditions that cancelling is not immediate if you are on a monthly billing cycle, a full months payment will still be
• SOUND FORGE

  6 answers, most recent on 10/30/2022

  RE: not working
  Do you mean, payment attempts did not go through? If a payment went through, you should have received an email conformation with the pertinent activation codes.As I stated, check your junk and spam folders. Otherwise, email Magix. This is a users
• Music Maker

  2 answers, most recent on 11/2/2022

  Clarification
  I need a clarification is the premium upgrade to music maker a one time payment or a subscription?
• Music Maker

  10 answers, most recent on 5/5/2023

  RE: A patch for running what we paid for off-line
  @Jon-Marinella The contract was completed upon delivery of the product after I made payment.What they're doing is a ransom system for buying their least expensive music app. This doesn't change anything. A lot of different software companies
• Movie Studio

  18 answers, most recent on 9/6/2024

  RE: I cannot enable the text to speech on Movie Studio 2024 platinum
  @Lukasz-Kiljanek Hi. I can understand the frustration and some sites can be very difficult to navigate. Personally I give it a 7 out of 10 for difficulty. If you have ever tried to change internet provider or stop a monthly payment to an online
• Movie Studio

  30 answers, most recent on 5/19/2023

  RE: [Closed] What can I upgrade to from Movie Studio 2022 Standard/Basic?
  So, which of the 3 versions of "Movie Studio 2023" could I purchase at the reduced upgrade price if I have the licence for the Standard/base version of "Movie Studio 2022"?That is my question and so far, it hasn't been answered. Just a suggestion -
• Movie Studio

  20 answers, most recent on 4/12/2023

  RE: Imported videos have no sound.
  @Sumter-Hogan Hi. There is no Vegas version of Movie Studio any more. It was dropped by the Vegas development team with your version of the product being the last one produced by the Vegas team. The nearest cost version of Vegas for you now would be
• Off topic

  2 answers, most recent on 11/21/2022

  RE: cancellation
  @Darko-Bogojevic In addition to what @browj2 has told you, you need to be aware that automatic cancellation of any Magix subscription contract is almost certain to not happen. As John implies, it is wholly up to the user to initiate the
• Movie Studio

  57 answers, most recent on 8/31/2023

  RE: New Release MMS 2024....
  @me_again Hi Andy. While I don't feel sorry for any software company I do sympathise with the problems they incur. There are always new components and operating systems and people who decide to upgrade or need to replace a broken system so the
• Xara Designer Pro

  3 answers, most recent on 12/16/2022

  What is the Difference between Xara Designer Pro 18 and 19
  I have version 19 and am being asked to pay the update service. I also have version 18. Before I pay for the update service what is the differences between version 18 and 19? So far in my uses I have not seen a difference. Can someone tell me the
• Music Maker

  10 answers, most recent on 5/5/2023

  RE: A patch for running what we paid for off-line
  @Jon-Marinella Hi . . . . I either own it or I'm renting it and this feels like renting . . . . This is a common misunderstanding when you purchase any software -it is neither. In the case of Music Maker the program is free, you have bought a
• Other products

  5 answers, most recent on 10/3/2022

  RE: Payment Unsuccessful
  @yomaris Maybe too many payments in a short time frame and your bank blocked payments to Magix? It could possible to transfer money first to PayPal and pay with PayPal if it it's available for your country.
• Other products

  5 answers, most recent on 10/3/2022

  Payment Unsuccessful
  I keep trying to purchase the commercial (royalty free) lisc for Hip Hop Official soundpool but it keeps saying payment unsuccessful. I was able to obtain 6 other soundpool lisc. Why is this one unsuccessful? Help?
• Music Maker

  2 answers, most recent on 10/13/2022

  RE: Loops Unlimited Payment taken but no access
  Hey Stephen, I tried the above but no avail. It’s not my Soundpools Ive purchased that won’t load but my subscription seems to not be adhered to my account properly as the program is fully updated and I’m signed it, even my account online says the
• Other products

  5 answers, most recent on 10/3/2022

  RE: Payment Unsuccessful
  @yomaris Maybe too many payments in a short time frame and your bank blocked payments to Magix? It could possible to transfer money first to PayPal and pay with PayPal if it it's available for your country. Hi SP. What's strange is I was able to
• Other products

  5 answers, most recent on 10/3/2022

  RE: Payment Unsuccessful
  @yomaris Maybe too many payments in a short time frame and your bank blocked payments to Magix? It could possible to transfer money first to PayPal and pay with PayPal if it it's available for your country. I also reattempted by putting in my card
• SOUND FORGE

  16 answers, most recent on 8/9/2023

  RE: Sound Forge 17 S# not working for POST 365 acc.
  Sound Forge Audio Studio is included with Vegas Pro and Vegas Post SF 'Pro' was included up until Vegas Pro 18, but that was changed. AFAIK, the Vegas 'Pro Suite' was renamed Vegas Post. Otherwise, an activation serial for SF Pro cannot be used to
• Off topic

  2 answers, most recent on 9/20/2022

  refund
  I don't use the program, but the payment has been made. I don't need to use it, but I want a refund on the payment.
• Music Maker

  9 answers, most recent on 12/27/2022

  RE: The Purchase Bug
  I purchased several items a couple of days ago but since yesterday all purchases fail at the checkout. I don't want to reveal in an open forum any details about payment methods but the one I was using has stopped working without explanation and
• Music Maker

  2 answers, most recent on 10/13/2022

  Loops Unlimited Payment taken but no access
  Hey! like the title says, i have had a payment for "LU" come out of my bank account for this month and i havent recieved access to the soundpools. its asking me to purchase them. i am signed in with the correct account in the MMM program and cannot
• Music Maker

  2 answers, most recent on 10/8/2022

  RE: I´ve changed the bank, how do I upgrade my bank details?
  @GoblinsCreative Hello, welcome If this covers active subscriptions you can access your payment details here to edit through the Magix Service Centre and click on "My Contracts" If there is nothing listed then contact infoservice@magix.net as
• Video Pro X

  39 answers, most recent on 4/24/2023

  RE: Video Pro X14 - Bug List
  @CubeAce Hi Ray, 3D Maker, even though it says Magix on it, was made by Xara. It has been part of the VPX/MEP/MMS installation for many years. You can see this under: C:\Program Files\MAGIX\Video Pro X14\3d_maker_embeded with the filename