• Music Maker

  2 answers, most recent on 10/24/2023

  [Solved] Soundpools & Producer Planet ???
  Hi, I purchased the Soundpools yearly subscription. I noticed on Producer Planet there are selections out there not coming up in my Music Maker 2024 Soundpools. 1. Does the Soundpool subscription include ALL selections from Producer Planet? Example
• Samplitude

  2 answers, most recent on 1/4/2024

  [Solved] Bad Sound
  I am using Windows 10 and have Realtech speakers on my HP laptop. On the initial install the speakers were working fine. On going to the program MAGIX, and doing what the intro video showed and changing the speaker function I started getting
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Gid Hi Gid. Your image crashed both my copy of MMS 2024 and VPX14. It does not show a thumbnail on my system. Does not open in any Windows app. Ray.
• SOUND FORGE

  4 answers, most recent on 8/26/2023

  RE: [Solved] Unable to download product and manual
  It turned out that the download works. The issue was that your website gives no feedback whatsoever that the download is taking place. However, a few minutes later the downloaded file showed up in my Downloads folder.
• SOUND FORGE

  3 answers, most recent on 7/16/2025

  RE: Used Pro12 for years. Now get license error message and can't save
  Hi @George-Pettingell, try going to the MAGIX Service Center, log into your account, and go to 'My Product > Select your SF-12> Show More Details> Deactivate'. Then re-activate when you launch SF-12. I would try this before
• Photostory

  2 answers, most recent on 2/8/2026

  RE: Photostory deluxe 2025
  In most cases it is due to the PC having to little RAM and or too slow a processor. Can you give some details of your PC/MAC. A good tool to use is Speccy which when you run it will show much about your PC. Please note the minimum PC resources
• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• Music Maker

  2 answers, most recent on 6/19/2023

  RE: [Solved] The premium version 2021 does not work properly with cords changes
  @F.R.H. Please check if View > Arranger > Show Pitch ranges is active.
• Movie Studio

  5 answers, most recent on 6/26/2025

  RE: Video deluxe 2026 Ultimate - ProDad add ons licence
  Hi SP. On which webpage does it show that description.Here are the 2 webpages that I have looked
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  Like I said I have done the INI thing and the cursor. Silly me to think the software should work out of the box and on HO laptops. Once started if I load up any project and press play it grinds to a halt after a few bars... the screen becomes
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  No, still no sound output. The level meters in the transport and volume control windows show input from the WAV file, but the message near the volume control knob still says "Monitor inactive. Assign first output device for monitoring."
• Samplitude

  8 answers, most recent on 3/2/2024

  [Solved] No master audio signal in midi track only project
  Hi there,I imported a few tracks from a MIDI file into a new Samplitude VIP project. The idea is to use my external device (a Roland Juno DS) to assign an instrument to each MIDI tracks and play the notes already present in there. I have no trouble
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @johnebaker Hi John, The image is showing the dialog you get after selecting the Export option top right of MMS/VDL and select to Output as video file. Thanks for this. Yet another part of the program I've never used (the option top right of the
• SOUND FORGE

  6 answers, most recent on 5/3/2025

  RE: Personal email address in ENGINEER meta data field !
  @Duncan-Dettmer  On the fresh file in SF, before I save it, the meta data panel shows my email in the engineer field. Double click on the field and remove the e-mail. Check also the other metadata tabs.
• Music Maker

  One answer, on 11/1/2023

  [Solved] magix music creator premium 2024 and loops unlimited
  i purchased magix music creator premium 2024 with 1 yr loops unlimited included. however when i try to download anything that says part of loops unlimited, it asks me to pay for it? am i missing something? program logged in and shows i m premium but
• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @me_again Hi Andy, I suggest that you simply install it again using the download button under Effects, Extra Effects. I checked both MMS2025 and VDL2026 and under Templates, Transitions, I have one entry called: Additional fades. I don't see that in
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds Hi Al, I, too, had to de/reactivate when I updated VPX, but not VDL, as I had never put VDL on my laptop. I guess that I now have 2 activations of VDL for the same computer. The update didn't help with my current project. The photos, videos
• Samplitude

  12 answers, most recent on 7/10/2024

  [Solved] Routing Modern and Massive with Magix Samplitude Music Studio 2022
  Hey all, just wondering if anyone has successfully managed to route and getGoodDrums midi drum libraries In Samplitude Music Studio 2022 or not. Or other similar versions. I've followed all the tutorials on their website for all the other popular
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  @Betovalle Hi, I think the thumbnails in the fx window are showing the first frame of he clip, trim off that first frame to see if it updates the thumbnails. I can't check this because my Colorize loads differently..? Yours shows how it used to load
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @browj2 Greetings! The first image is as shown in your screenshot, "Overview", and in the US webpage, it is exactly the same. But also, the last column (3rd) is also blank on the US page. Maybe a comparison between VDL and VPX? The first 3
• SOUND FORGE

  4 answers, most recent on 8/4/2025

  RE: Record Keyboard Shortcut
  Hi @PaulieT, I think Alt+R is the keyboard shortcut default for "Global> Show/Hide Remote Record". If you wish to re-assign it to another command, remove that shortcut from 'show/hide remote' command first and then re-assign.Ctrl+R is the default
• SOUND FORGE

  3 answers, most recent on 10/15/2024

  RE: Seeing Tracklist Names on Playing CD
  Thanks so much. The titles all showed up on Edit Text, but,still did not show in track list when CD was played on either player or on desktop (with PowerDVD23). This version of SF came with Vegas. I'm going to try using the version we have at
• SOUND FORGE

  2 answers, most recent on 1/21/2024

  [Solved] Interactive Tutorial Start-up Screen - Soundforge 15 - Windows 11
  SO - I KNOW it is somewhere on this forum but I searched and can't find it. I had to reinstall Soundforge 15 and everything else on my new Laptop - Windows 11 - and NO MATTER HOW many times you UNCHECK the "Show at Startup" button - EVERY TIME you
• Photostory

  12 answers, most recent on 12/7/2024

  RE: How to link Link/group of photos on the timeline
  i think it is 2018. However looking at screen shots of other versions none seem to show the group or ungroup icons either?