Am I re-registered or not?

promytius1 wrote on 4/26/2021, 4:09 PM

I paid for an Pro renewal, but I cannot find anywhere in the program or site to confirm/activate that; also I am receiving almost daily emails saying I need to renew! I got the bundled software installed and activated, but I am unclear what the status of the main program is, and why do I keep getting the emails that make me think I am not re-registered?

Thanks.

Comments

emmrecs wrote on 4/26/2021, 4:22 PM

@promytius1

Go to your Magix account https://www.magix.com/us/support/my-service-center/, log in, go to My Products and check the details of your VPX registration and Update Service.

Jeff

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PATIENT-X wrote on 4/26/2021, 6:04 PM

@promytius1

Hello, Welcome

If my colleagues link does not work, Please go here with @emmrecs instructions.

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promytius1 wrote on 4/26/2021, 6:55 PM

Thank you; that link said I am registered for another year.

Any ideas on how to stop the daily startup popups and the emails saying otherwise??

PATIENT-X wrote on 4/26/2021, 7:50 PM

@promytius1

This thread may help you here.

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PATIENT-X wrote on 4/26/2021, 8:06 PM

@promytius1

You could also contact magix at infoservice@magix.net to see about stopping emails as you are registered?

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emmrecs wrote on 4/27/2021, 6:42 AM

@promytius1

In addition to what @PATIENT-X has written, I, too, have just renewed my Update Service and, for at least a few days afterwards I continued to receive reminders about needing to update. They seem to have ceased now so, hopefully, they will cease for you also.

Jeff

promytius1 wrote on 4/27/2021, 7:19 AM

Thanks, I'll just be patient then. Very nice to receive mature, helpful advice, which is hard to find online these days. Thanks again to all!

PATIENT-X wrote on 4/27/2021, 7:37 AM

@promytius1

Your very welcome, have a great day.

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