@pgaard-cs

Welcome to the Magix user to user forums, so not a contact for any Magix staff and there are no customer service representatives here.

You've posted to the Movie Edit Pro section of the forums; is that the product you have? Where exactly did you purchase it? When you purchased, you should have received a serial key which you enter, along with your email address, in the registration screen. Do you have that serial key?

Jeff
Forum Moderator