Hi I have just updated to the latest version of movie edit pro plus 2021 and now the app wont open.
Event log shows
Faulting application name: videodeluxe.exe, version: 20.0.1.73, time stamp: 0x5f96d7d2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x1f30
Faulting application start time: 0x01d70fa228f07735
Faulting application path: C:\Program Files\MAGIX\Movie Edit Pro Plus\2021\videodeluxe.exe
Faulting module path: unknown
Report Id: ef8f8361-aa2b-47d6-939e-4a174dcd065f
Faulting package full name:
Faulting package-relative application ID:
I have uninstalled and reinstalled the software.
Laptop is Dell XPS17
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Device ID B465E14F-0B7F-44DD-ABBB-ED2C38C46736
Product ID 00325-81774-63072-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points
Graphics GTX 1650 Ti
Edition Windows 10 Home
Version 20H2
Installed on 28/07/2020
OS build 19042.804
Experience Windows Feature Experience Pack 120.2212.551.0