I got the email about my Samplitude products now being managed by BorisFX... I opened an account and saw that my licenses were not there, so I opened a support ticket asking about the product transfers, access, and license code parking.....
I had a reply within 1 hour or less even!!! Pretty impressive response time and a good first impression!
Wanted to share the Kudo and good experience.
PS, I also sent a suggestion/plea for them to save ACID Pro too! :)
Some additional information:
It seems the trial serial number generation doesn't work at the moment, so you can't test the new version.
Upgrading currently doesn't work. The shop doesn't recognize already owned licenses.
Both problems will surely be corrected over the next couple of days.
You need to keep X8 installed, if you want to keep using old content that is missing in the new version. For example, it seems some Vita Instruments can no longer be included because of licensing issues.
The reduced upgrade price is only valid until September 26th 2025!!!
What..... no vita instruments in the new version.... thats huge to me... I love the Vita stuff I've collected over the years.... .damn, thats a big setback if so..... Hmmm, maybe I spoke and Kudo'd too soon.... ouch!
Ok, I'm seeing virtual instruments, FX, etc listed on the new Samplitude 2025 page... so maybe its just delayed in offering/specs? If they limit or remove previously owned ones (collected) thats a big miss....
Ok, thats closer than "removed" ... I missed your "some" wording... lol