bought 2021 Premium, none of the extras seem to be present.

Robert-Andrews9742 wrote on 5/28/2021, 2:01 PM

I just purchased Movie Edit Pro Premium 2021, the offer said these products would be included;
NewBlue Filters 5 Ultimate
FXhome Enhance Ultra
proDAD Hide
FXhome Enhance Ultra
proDAD Mercalli V5 Suite

None of them appear in any of the tabs, and when I go to the download page, I do not see them as availble

How do I access them?

Comments

CubeAce wrote on 5/28/2021, 2:50 PM

@Robert-Andrews9742

Hi Robert.

You should have received an email with the details on what to do like this one.

Make sure it is not in your spam folder.

Ray.

 

 

Windows 10 Enterprise. Version 22H2 OS build 19045.6159

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

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1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 577.00 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

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Robert-Andrews9742 wrote on 5/28/2021, 5:44 PM

yep you were correct. in spam. I had downloaded MAGIX from the check out confirmation page, and never thought about an email... Thanks