The 'burner' selector cannot find either burner I have installed. My burners are Ashampoo and CDBurnerXP. What's wrong please.
Gday Jim, what program and version are you using?
If you're using MEP, MEP uses it's own burning software, so you should have the actual physical device name in the burner list, not 3rd party software. Here's my burner list:
My physical DVD burner is the iHAS324 (a Liteon burner).
Hi. Thanks for replying
I am using Magix Edit Pro 15. When I try to select a burner the box is empty. Magix creates a folder with the video files which I can burn with the Ashampoo burner. Works fine but I am sure I could do all the burning from MEP 15 in an earlier installation before I had to reistall Windows.
@Jim-Bloor I'm with you now. It could be that MEP 15 isn't playing nicely with your current version of Windows by not displaying your burner, which obviously is working OK as you can use Ashampoo. Unfortunately, as time goes on, Windows evolves and sometimes leaves behind older programs. MEP 15 is fairly old, relatively-speaking.
Others may have suggestions about how to get MEP 15 to see your burner.
For what it's worth, I very rarely use MEP to actually burn; I always burn to "image" ie an ISO, then check that file with VLC Player to make sure all is well with the DVD, then I use Imgburn as you use Ashampoo to actually burn the disk.
It would help diagnosis is you tell us your version of Windows. Perhaps a driver update for your DVD drive might be available?
I'm running windows 10 with all updates. I guess you are right that MEP 15 has 'been left behind'. I am very happy with MEP 15, it does everything I want so, like you, I will create an ISO image and burn that with a dedicated DVD burner prog. Thanks very much for your help.