Before we can offer help on this we need the complete specification of your computer including operating system, CPU, version of the program you are using as well as the data from the file using MediaInfo using the text view and pasting the results here. Then we may be able to see what may be going wrong.
There are too many variables with the Sony camera's specs to be certain without the MediaInfo information.
OS: Windows 10 Pro CPU: AMD Ryzen 7 5800 H GPU: Nvidia Geforce RTX 3070 Movie Edit Pro version: 20.0.1.80
Data from MediaInfo:
General Format : XAVC Codec ID : XAVC (XAVC/mp42/iso2) File size : 120 MiB Duration : 19 s 20 ms Overall bit rate mode : Variable Overall bit rate : 52.9 Mb/s Encoded date : UTC 2021-05-28 15:52:51 Tagged date : UTC 2021-05-28 15:52:51
Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4.2 Format settings : CABAC / 2 Ref Frames Format settings, CABAC : Yes Format settings, Reference frames : 2 frames Codec ID : avc1 Codec ID/Info : Advanced Video Coding Duration : 19 s 19 ms Bit rate mode : Variable Bit rate : 49.2 Mb/s Maximum bit rate : 60.0 Mb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 59.940 (60000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.396 Stream size : 112 MiB (93%) Encoded date : UTC 2021-05-28 15:52:51 Tagged date : UTC 2021-05-28 15:52:51 Color range : Limited Color primaries : BT.709 Transfer characteristics : xvYCC Matrix coefficients : BT.709 Codec configuration box : avcC
Audio ID : 2 Format : PCM Format settings : Big / Signed Codec ID : twos Duration : 19 s 20 ms Bit rate mode : Constant Bit rate : 1 536 kb/s Channel(s) : 2 channels Sampling rate : 48.0 kHz Bit depth : 16 bits Stream size : 3.48 MiB (3%) Encoded date : UTC 2021-05-28 15:52:51 Tagged date : UTC 2021-05-28 15:52:51
The critical fact from your MediaInfo analysis is Format XAVC.
If you look at this page you will see that MEP can handle XAVC S but not XAVC (the latter can be used with Video Pro X). I'm honestly not sure what the differences between XAVC and XAVC S are but my suspicion is that it is that particular codec, or lack of it in MEP, which is causing the problem for you.
Which video format and resolution are you recording in? My Sony video camera records in the same formats as the A6400, and I have no issues with Movie Edit Pro and the XAVC-S, AVCHD or MP4 h.264 formats.
In addition - do you have the Lightning icon bottom right of the preview monitor, on (blue) or off (grey), and can you post screenshots of the Display options and Import/Export tabs in the programs settings.
On your second image of your last post. Can you un-tick where it says use hardware acceleration for playback if possible and see if you can then see the file in playback? You may have to restart MEP before trying to see if it works.
You may want to check you have the correct drivers for your nvidia card. They are not the game ready drivers but the studio drivers. With an up to date driver you may be able to enable and use the hardware acceleration. I can't guarantee that but it may be possible.
You have not posted your computer specification as requested by @CubeAce.
However from the images we can see this may be the lack of or availability of an Intel integrated GPU - if the laptop has an Intel processor which has an integrated GPU then check if the manufacturer has disabled it or if it can be enabled. The only laptop manufacturer I know that can do this is Lenovo. If your laptop is a Lenovo check that you have Hybrid mode turned on in the Vantage software - I do and have no issues as I commented previously.
XAVC S is the MP4 version of the XAVC format which is usually in a MXF container file, and sometimes uses long GOP compression depending on the implementation, it is h.264/AVC compression and I have seen it often referred to as eXtended AVC as it has additional features over the standard AVC and starts at a higher encoding 'level' ie 5.2. With the S version some advanced features of XAVC are missing.
The Sony A6400 video is XAVC S - MediaInfo, AFAIK, does not distinguish between them.
. . . . Odd that Sony has got a flash video codec . . . .
The Sony codec is not a Flash video codec. The original SWF files used Sorenson Spark compression and FLV the h.263 codec. Flash originally supported these formats and later was updated to cater for more modern formats such as h.264/AVC.
XAVC was derived from h.264 and used the MXF container file format, Sony developed XAVC S to use a standard MP4 container file and support 4K video.
I should have known - I am familiar with some Aussie nuances in english - like thongs, snags, and the understated 'prawn on the barbie' - the size of a lobster. 😂.
Odd that Sony has got a flash video codec, only to use PCM for audio.
I don't agree Al (you beaut) - Sony uses the PCM wav format to make the footage easier to capture and more edit friendly, because it does not use any system resources compressing or decompressing the sound track.
@johnebaker would agree that the XAVC-S UHD footage from our Sony FDR-AX53 cameras runs beautifully in MEP.
It would be the main reason that MEP uses the .wav format when creating Proxy audio files, also.
1.5Mbps is a small addition to the total file size when you are capturing 4K at 60 or 100Mbps, and you can't beat uncompressed for post production.
And hey, aren't you the guy who is always singing the praise of lossless lowly compressed DV captures! 😉
@Scenestealer Yeh Man! The more Bs the better! Give me uncompressed any day!
I just thought it odd that, in these apparent days of saving space yadda yadda yadda, that PCM would be used. But I do see your logic: the video component is so big, "dang the size, we'll just use PCM" (as well as being more efficient to edit (a bit like the mighty LAGS).
. . . . Yeh Man! The more Bs the better! Give me uncompressed any day! . . . .
If you have B frames in the video file then it is compressed, however to a lesser extent than, for example, I and P frame video.
Using B frames - Bi-directional - is better than P frames as the encoder looks at what has gone before and ahead to the next I frame to determine what data goes into the B frame, P (Predicted) frames are only the difference from what has gone before.
. . . . would agree that the XAVC-S UHD footage from our Sony FDR-AX53 cameras runs beautifully in MEP. . . .