Comments

SP. wrote on 1/20/2021, 10:35 AM

@richardswll Have you bought it from Magix.com or from another seller? If it is a used license then the seller has not removed the license from the old user account.

richardswll wrote on 1/20/2021, 10:40 AM

Magix.com

SP. wrote on 1/20/2021, 10:44 AM

@richardswll Ok, then please ask sales support at infoservice@magix.net for help.

richardswll wrote on 1/20/2021, 8:06 PM

that just lets me change my online newsletter subscription

emmrecs wrote on 1/21/2021, 4:30 AM

@richardswll

infoservice@magix.net is an email contact for Magix Customer Service. I honestly do not see how that just lets me change my online newsletter subscription.

Please explain further.

Jeff
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richardswll wrote on 1/21/2021, 7:48 AM

i copy and paste that with no luck. everything leads back to Magix homepage. Just tech support on that page..with more homework some says to email this "infoservice@magix .net ". is this what I have to do???

richardswll wrote on 1/21/2021, 7:51 AM

your reply does say "email contact".. thank you