Cannot burn to DVD with Majix photostory easy

Colleen-Ramirez wrote on 8/18/2018, 2:03 AM

I just started using this prodduct and cannot get my first slide show to burn to a dvd. I keep getting an encoding error , please see the log and help if possible, thank you:

8/18/2018 12:02:10 AM.294:   ------------ Reading Device Info ----------------
8/18/2018 12:02:10 AM.295:   AVSDK: 1 device(s) found
8/18/2018 12:02:10 AM.295:   BurnSupport: 1 device(s) found
8/18/2018 12:02:10 AM.296:   Adapter=0  ID=0  LUN=32   D:Slimtype DVD A  DS8A9SH Revision:EA16
8/18/2018 12:02:10 AM.296:   BurnSupport: 1 record device(s) available
8/18/2018 12:02:10 AM.297:   BurnSupport: D: Slimtype DVD A  DS8A9SH Rev. EA16
8/18/2018 12:02:10 AM.297:   ------------ done ----------------
8/18/2018 12:02:10 AM.584:   setting no speed limit
8/18/2018 12:02:14 AM.285:   Open Project: quince -- dvd project 2018-08-18
8/18/2018 12:02:14 AM.286:   VideoMode: PAL   Temp Dir: C:\Users\Colleen\Documents\MAGIX\Photostory easy (Version 2)\Disc Images\
8/18/2018 12:02:14 AM.286:   dll version 5.0.10.0
8/18/2018 12:02:14 AM.287:   PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
8/18/2018 12:02:14 AM.288:   EstimateLayerSplitPoint()...
8/18/2018 12:02:14 AM.288:   Splitpunkt 4271833088 auf Disk mit Größe 525107200
8/18/2018 12:02:14 AM.288:   Title an Stelle 0, Länge 27131904, Typ 0
8/18/2018 12:02:14 AM.289:   Title an Stelle 27131904, Länge 524288, Typ 0
8/18/2018 12:02:14 AM.289:   Title an Stelle 27656192, Länge 497451008, Typ 1
8/18/2018 12:02:14 AM.289:   ... Split möglich nach aktuellem Title, -> Abbruch
8/18/2018 12:02:14 AM.292:   Step 1 of 5, Encoding movie 1 ...
8/18/2018 12:02:15 AM.386:   Step 1 done
8/18/2018 12:02:15 AM.389:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
8/18/2018 12:02:15 AM.390:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!
8/18/2018 12:02:24 AM.593:   Open Project: quince -- dvd project 2018-08-18
8/18/2018 12:02:24 AM.593:   VideoMode: PAL   Temp Dir: C:\Users\Colleen\Documents\MAGIX\Photostory easy (Version 2)\Disc Images\
8/18/2018 12:02:24 AM.593:   dll version 5.0.10.0
8/18/2018 12:02:24 AM.595:   PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
8/18/2018 12:02:24 AM.595:   EstimateLayerSplitPoint()...
8/18/2018 12:02:24 AM.596:   Splitpunkt 4271833088 auf Disk mit Größe 525107200
8/18/2018 12:02:24 AM.596:   Title an Stelle 0, Länge 27131904, Typ 0
8/18/2018 12:02:24 AM.596:   Title an Stelle 27131904, Länge 524288, Typ 0
8/18/2018 12:02:24 AM.597:   Title an Stelle 27656192, Länge 497451008, Typ 1
8/18/2018 12:02:24 AM.597:   ... Split möglich nach aktuellem Title, -> Abbruch
8/18/2018 12:02:24 AM.600:   Step 1 of 5, Encoding movie 1 ...
8/18/2018 12:02:24 AM.828:   Step 1 done
8/18/2018 12:02:24 AM.831:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
8/18/2018 12:02:24 AM.832:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!
 

Comments

Colleen-Ramirez wrote on 8/19/2018, 11:42 PM

Can anyone out there look at my log file and tell me why my dvd won't burn? I really need this slideshow for this coming Saturday. Thanks!

johnebaker wrote on 8/20/2018, 3:47 AM

@Colleen-Ramirez

Revised: 22/08 after closer inspection of the log file there is an issue encoding the movie on the timeline.

What is on the timeline - images video or both and what formats are they? It will help if you can you post a screen shot of the timeline from Photostory when in Timeline mode.

We also need more information about your computer - see this topic for the information required.

John EB

.

Last changed by johnebaker on 8/22/2018, 6:26 AM, changed a total of 3 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

emmrecs wrote on 8/20/2018, 3:49 AM

Hi, welcome to the Magix forums.

I'm sorry no fellow-user has been able to suggest an answer to your question; perhaps you should raise a Support Ticket with Magix.

However, one think I do notice from that log is that your project seems to need a dual-layer DVD disc, so are you actually using such a disc in your machine? Have you tried the option to burn a Disc Image, assuming PhotoStory Easy has that facility? If you are able to successfully create a Disc Image you can then use any standard disc burning software to burn the project to a dual-layer DVD.

HTH

Jeff
Forum Moderator

Edited 22/08/18. Assuming I have read the information in your log file correctly (re the need for a dual-layer disc) and that

 D:Slimtype DVD A  DS8A9SH Revision:EA16

is your DVD-writer, a quick Google search on it reveals it is not capable of writing dual-layer discs.

Last changed by emmrecs on 8/22/2018, 9:25 AM, changed a total of 1 times.

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam