Comments

johnebaker wrote on 3/4/2017, 2:57 PM

Hi

. . . . what do I do . . . .

Read this topic first then come back with more information.

Include:

  1. Full computer specification
     
  2. Windows version and is it up to date
     
  3. Movie Edit Pro (MEP) version and patch number as seen under Help, About . . .
     
  4. Is Quicktime installed if MEP is not the 2017 version Movie Edit Pro Premium
     
  5. Any other relevant information.

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

christian-james wrote on 3/4/2017, 3:04 PM

Hi

. . . . what do I do . . . .

Read this topic first then come back with more information.

Include:

  1. Full computer specification
     
  2. Windows version and is it up to date
     
  3. Movie Edit Pro (MEP) version and patch number as seen under Help, About . . .
     
  4. Is Quicktime installed if MEP is not the 2017 version Movie Edit Pro Premium
     
  5. Any other relevant information.

John EB

 

1-windows 7

2- up to date on everything and setting were checked

3-MEP(2015)

4- quicktime not installed

5 Software is a weather software and Always use MP4 for export/import.

johnebaker wrote on 3/5/2017, 12:33 AM

Hi

. . . . MEP(2015) - quicktime not installed . . . .

That is the problem - MEP 2015 requires Quciktime to import and export MOV files.

There are 3 options to resolve this:

  1. Install Quicktime Essentials be aware that Quicktime for Windows is no longer supported by Apple and it is not clear whether the security issue, which is not going to be patched, affects the core components in Essentials. The US Department for Homeland Security issued a bulletin recommend Quicktime be uninstalled.
     
  2. Use a video converter such as MovAvi to convert video to another format eg MP4 for import into MEP
     
  3. Upgrade to Movie Edit Pro Premium which has native support for importing MOV files.

HTH

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.