cant get my hardrive to export to magix movie 2021

jim-klein wrote on 12/18/2020, 11:46 AM

magix will not open up my hard drivers when i click on it but i can just about do it if i drag and drop to my desktop then drag into magix editing very frustrating any help would be great ... i can open up my videos in my hard drive and play them on my pc without magics editing software so i think the problem lies with magix thank you again

Comments

jim-klein wrote on 12/18/2020, 12:01 PM

CubeAce wrote on 12/18/2020, 12:15 PM

@jim-klein

Hi Jim and welcome to the user to user forums.

You are using the correct section but you have not pointed the program to a specific folder where the images reside. You need to click on the D: drive icon showing in your image and keep going until you find the folder you want to look at.

Ray.

jim-klein wrote on 12/18/2020, 1:35 PM

thank you for your reply cubeAce iv followed your advice and pointed it to my videos in my d drive and also iv exported it to my d drive only as il put it into a folder at a later date but it still not letting me progress i think also im having issues opening the program from my desk top i have to right click over it and open it that way as well as other programs as well so it may be other issues causing this so might have to go into task manger thanks jim

CubeAce wrote on 12/18/2020, 2:09 PM

@jim-klein

Hi Jim.

It does sound like you may be having some registry problems.

Good luck hunting that down.

Ray.

johnebaker wrote on 12/18/2020, 5:46 PM

@jim-klein

. . . . i think also im having issues opening the program from my desk top i have to right click over it and open it that way as well as other programs as well . . .

That is a Windows issue - you may have a pending update or just need to do a restart of the computer - Windows button, Power option, Restart - not a shutdown and power up - you need to make Windows complete any update that was pending a restart and reload all the drivers.

This issue can also be caused by not shutting down at the end of the day, ie the computer is put into Hibernate/Sleep - these options are for when you leave the computer for short periods and should not be used for over night or for weeks on end as I have seen some users do - particularly with laptops.

. . . . will not open up my hard drivers when i click on it but i can just about do it if i drag and drop to my desktop . . . .

Assuming the 'just about do it' means getting the video file from the external drive into the PC, this could be connected to the above or the external hard drive may be failing - if it is, the failure is often in the USB interface part, not the hard drive itself - I would suggest you download the manufacturers diagnostic software and check it out. I have had this happen on a couple of older USB drives

Also try the drive in a different USB port if you can.

HTH

John EB