Comments

johnebaker wrote on 4/24/2022, 4:37 AM

@Geir-Gjertsen

Hi and welcome to the forum.

See this Support article for the 1603 error.

If this does not work then the 1603 error could be an installer issue - see this Microsoft article.

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Geir-Gjertsen wrote on 4/24/2022, 8:08 AM

Hellow ! It dont help me... Install stopp when visual studio begin. I have to computers up to date, cant get it in.

Best from Geir

johnebaker wrote on 4/24/2022, 10:15 AM

@Geir-Gjertsen

Hi Geir

. . . . Install stopp when visual studio begin . . . .

Assuming the installed version of Windows is 10 or 11. If the installed version of Windows is 8 or older, Movie Studio is not supported on these versions.

Further options to check/do are:

  1. Your user account is an Administrator account for the PC.
     
  2. Disable your Antivirus/Firewall program before starting the installer again.
     
  3. The latest .Net framework is installed - see the first part of this article for more information.
     
  4. The Visual C++ redistributables are installed - see the second half of the article linked to above

HTH

John EB
 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Geir-Gjertsen wrote on 4/24/2022, 11:08 AM

Thank you verry much...... it works now.

Geir-Gjertsen wrote on 4/24/2022, 2:46 PM

Do I need a codex for 265 rendering and wher can I by this.

johnebaker wrote on 4/24/2022, 3:09 PM

@Geir-Gjertsen

Hi

Thanks for the feedback - which option fixed the issue?

The HEVC encoder is available for a small fee and you should be asked to purchase when you select h.265 as the export format.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Geir-Gjertsen wrote on 4/24/2022, 11:38 PM

Hellow again ! Have tried the program on 2 pc's and get error messages such as: can not save the project. And problem with the codex. win 11 pro and normal win 11. 12 core and geforce 2000 series and amd 480 series. Video pro on March 22 it went perfectly well to edit videos.
Best from G.Gjertsen.

Geir-Gjertsen wrote on 4/25/2022, 12:43 AM

It works now...... antivirus etc. in win 11