Hi Everyone
I am already frustrated and I lose hope that this program will start working
In the beginning I would like to apologise for my poorly grammatical English but this is not my first language.
The software Magix Movie Edit Pro is a program that meets my expectations 100% when it comes to functionality but for over a year I have been struggling to make this program work normal, unfortunately without results. I mean, the preview is choppy when effects are applied (even on a normal jpeg image). Also after some time using it, the software start running slow, various buttons or a slider response with delay.
The laptop I worked on was:
Dell Precision 7510
Intel Core 7 6th
Quadro M2000M
32 GB RAM
I have done so far:
1. I checked various driver versions (latest, recommended by dell, older and recommended by windows)
2. Checked different operating system version (windows7, 8.1 and 10)
3. I contacted the dell service (correspondence lasted a long time), then this:
- replaced the motherboard
- replaced the graphics card
- conducted laptop diagnostics
When nothing worked, Dell decided to replace the laptop on:
Dell Precision 7520
Intel Core i7 7th Gen
Qudro M2200
32 GB RAM
4.I replaced ssd disc on Samsung 860 pro.
Unfortunately, the problem did not disappear.
I also contacted Magix and Dell to find reasons in settings and options. We checked a lot of different settings in the graphics and software options but nothing helped.
I will add that this is not the reason the video file I want to edit, because as I have mentioned, when I selected a "light" jpeg file and put some effects on it (e.g. expedition center + 2x title template 'pulsating1') then the program stops working stable , it just start chopping and has a delayed response.
I once made a video on youtube how this program works on my laptop, here is the link:
I would really be grateful if someone could help me solve this problem.
Regards
Emil