Choppy playback, unstable work and delayed response.(Nothing helps)

Emillo wrote on 10/15/2019, 3:16 PM

Hi Everyone
I am already frustrated and I lose hope that this program will start working

In the beginning I would like to apologise for my poorly grammatical English but this is not my first language.
The software Magix Movie Edit Pro is a program that meets my expectations 100% when it comes to functionality but for over a year I have been struggling to make this program work normal, unfortunately without results. I mean, the preview is choppy when effects are applied (even on a normal jpeg image). Also after some time using it, the software start running slow, various buttons or a slider response with delay.
The laptop I worked on was:
Dell Precision 7510
Intel Core 7 6th
Quadro M2000M
32 GB RAM
I have done so far:
1. I checked various driver versions (latest, recommended by dell, older and recommended by windows)
2. Checked different operating system version (windows7, 8.1 and 10)
3. I contacted the dell service (correspondence lasted a long time), then this:
- replaced the motherboard
- replaced the graphics card
- conducted laptop diagnostics
When nothing worked, Dell decided to replace the laptop on:
Dell Precision 7520
Intel Core i7 7th Gen
Qudro M2200
32 GB RAM

4.I replaced ssd disc on Samsung 860 pro.

Unfortunately, the problem did not disappear.

I also contacted Magix and Dell to find reasons in settings and options. We checked a lot of different settings in the graphics and software options but nothing helped.
I will add that this is not the reason the video file I want to edit, because as I have mentioned, when I selected a "light" jpeg file and put some effects on it (e.g. expedition center + 2x title template 'pulsating1') then the program stops working stable , it just start chopping and has a delayed response.

I once made a video on youtube how this program works on my laptop, here is the link:

 

I would really be grateful if someone could help me solve this problem.

 

Regards

Emil

Comments

Scenestealer wrote on 10/15/2019, 7:44 PM

@Emillo

Hi and welcome to the Forum.

Thanks for your comprehensive video demonstrating the problem. Your hardware seems very capable although even with the best HW some effects and especially some plugins can cause low frame rate on preview.

If you watch the bottom left corner of the arranger you will see a CPU % readout and to the right of this is a figure 35/35 which is an indicator of the preview frame buffer and the first figure should stay close to 35. When it drops into single figures you will see lost frames in the preview monitor. In your video it maintains 35 during the video objects in track 1 but drops dramatically when the playhead reaches the start of your alpha objects and reaches 1 at the highlighted object at the lower track therefore showing you which object is causing the most slowdown. Removing these objects in turn might give you a clue as to which one is causing the most slowdown and you could maybe modify them or use another program to create and render them or just render them and re import them.

One thing I notice is that "Program settings > Playback Tab > Video Playback >Overload optimisation for video playback" is ticked. This setting is known to make playback worse on high end hardware so it should not be checked.

The other thing is the Windows properties for the MP4 files show a frame rate of 60.5 fps indicating your files may be recorded on a phone using a variable frame rate which MEP / VDL does not like.

Also there is some thing funny going on with your selection of which GPU to use for the program. This may be due to something called Nvidia Optimus which is present on Laptops with 2 GPUs and has been known to cause issues in MEP I would make sure all options (Rt click program > Intel as Default, Display setting (Y key), Nvidia Control Panel ) are set to use the Intel HD iGPU. As you have found one can override another - and make sure you restart the program after each change. Also there is a new setting in Windows > Settings > Display Settings where you can assign a Program to a specific GPU which should be set to Power Saving GPU (Intel HD graphics).

Peter

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

Emillo wrote on 10/16/2019, 1:26 PM

 

Peter

​​​​​​​

Hi Peter

Thank you very much for the quick and comprehensive answer, I am pleasantly surprised. Also thank you for clarifying some things about the program.
My mistake I made was that I thought the quadroo graphic would work better with this software than Intel. I have set MEP towards Intel now and there is a little change but unfortunately only slight.
I wonder if such a video editing program would have a problem with such a simply thing and I need to look for other solutions (uses another program, modification or other combinations)
If you use this program, could you do a simple thing and check if you have the same problem?
Just import some jpeg file and put it in timeline (my jpeg is 90kb 1200x669) change the brightness of the picture on 4 and contrast on 50. Use 'Title templates-Caption Basic' -> 'Expedition Center' and set the size and position like on the picture (I attached the picture). Now add 'Title templates-3D animation Basic' -> 'Pulsating1' twice and change the position as in the picture. With such a small and simple project problems start, I will add that if I delete one of track ('Title templates-3D animation Basic -> 'Pulsating1') then works fine. I need a few question marks for my project that move unevenly.

This program has a plenty ready to use effects and templates which is very helpful for my projects but what's the point if they can't be used.
Does this program need any external codecs?

Regards
Emil

johnebaker wrote on 10/16/2019, 2:46 PM

@Emillo

Hi

Your text description of what is on the timeline and what effects to apply does no match with what the image demonstrates ie there appears to be a Rotation effect applied to the three titles - see image below

. . . . Title templates-Caption Basic' -> 'Expedition Center' and set the size and position like on the picture . . . . 'Title templates-3D animation Basic' -> 'Pulsating1' twice and change the position as in the picture . . . . .

In replicating this issue on my laptop as in your text instructions, adding the second 3D title has resulted in MEPs preview playback being overloaded - this is seen as the choppy playback with dropped frames, adding a rotation effect makes the issue worse. Removing one of the 3D titles results in smooth playback.

Google translate:

Twój tekstowy opis tego, co znajduje się na osi czasu i jakie efekty zastosować, nie pasuje do tego, co pokazuje obraz, tzn. Wydaje się, że do trzech tytułów zastosowano efekt Obrót - patrz zdjęcie poniżej

Powielając ten problem na moim laptopie, jak w instrukcjach tekstowych, dodanie drugiego tytułu 3D spowodowało przeciążenie odtwarzania podglądu posłów do MEPs - jest to postrzegane jako przerywane odtwarzanie z opuszczonymi ramkami, dodanie efektu obrotu pogarsza problem. Usunięcie jednego z tytułów 3D powoduje płynne odtwarzanie.

HTH

John EB

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Emillo wrote on 10/16/2019, 6:46 PM

@johnebaker

Hi John.

Thanks for the reply in both languages 🙂

Yes I changed the rotation of the three tracks just forgot to mention that. Question marks are at a slight angle and the blue background horizontally instead of vertically (I could avoid this change of blue background ).

So the good news is that the program and laptop are ok and the bad news is that I have to learn how to use this program?  In my projects, I will often use ready templates where the position and size will be changed.  Do you have any idea how to avoid overloading ?  Or maybe you have a link to the tutorial where I could learn because the ones I saw are only those where everything was discussed in general.

Regards

Emil

browj2 wrote on 10/16/2019, 8:49 PM

@Emillo

Hi,

The title 'Title templates-3D animation Basic' -> 'Pulsating1' is a 3D Maker object (X3D) and these can greatly drag down playback quality, especially with more than 1 at a time. Did you try rendering the range to include the title zone?

In MEP2019 with only 1 Pulsating title (with 2 question marks), playback is terrible unless I render the range.

Since I have 3D Maker, I was able to export to an AVI file with a green background. For some reason, I couldn't get transparency, so I used green. Then I imported the AVI which only makes one cycle, and repeated it. Smooth playback. The only problem was with the green in the title itself.

You can download and install the trial version of Magix 3D Maker and try it out. Once installed, when you open a 3D title, it will open the 3D Maker program and you can modify whatever you want. Exit the program and the modified title shows up on the timeline. You can extend it to get more cycles.

Tutorial on using 3D Maker with MEP/VPX:

John CB

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

Scenestealer wrote on 10/17/2019, 1:28 AM

@Emillo @browj2

I notice you are both on MEP2019 which does not have the new Infusion Engine that helps playback with multiple tracks and GPU accelerates transformations like Size Position and Rotation among other effects. Rotation always required a lot of intensive processing in versions prior to MEP2020 and VPX11.Probably needs an Intel or Nvidia GPU to achieve any gains though but on my system it is smooth on a 4K timeline with the Lower Third and one Pulsating title effect with or without rotation on the overlay tracks but chokes with a second Pulsate.

As you have suggested JohnCB, it is probably best to Preview Render the section, or export an AVI with Alpha channel the from 3D maker if you can get it. Another possibility is to animate the Question Mark title with keyframes in MEP which will be less resource hungry.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

browj2 wrote on 10/17/2019, 7:52 AM

@Scenestealer

Hi Peter,

I tried it in VPX11 with the Infusion Engine and the result is choppy. Rendering the range made it smooth. Of course, I don't have a fancy machine.

John CB

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

Emillo wrote on 10/17/2019, 3:11 PM

Thank you all for your help - really appreciate.

The fact is, rendering range helps, but the preview is still not smoothly as I expected. I noticed that the biggest problem is with the X3D effects as browj2 mentioned, it seems that the other effects are ok. To sum up thanks to you guys, I understand a bit better, where is the problem and what to do, but I'm not satisfied yet. 3d maker program is out of the question, I will have limited time to do the projects, which is why I chose MEP.
At the weekend I will have more time so I will calmly check your suggestions. I hope I can come here again if I have questions. 🙂

Regards

Emil

Scenestealer wrote on 10/17/2019, 7:26 PM

@browj2

I tried it in VPX11 with the Infusion Engine and the result is choppy. Rendering the range made it smooth. Of course, I don't have a fancy machine.

I am not surprised. As I said earlier the gains with the Infusion Engine are based around an Intel integrated GPU and/or an Nvidia Graphics card - neither of which your desktop has.

@Emillo

By all means come back here with more questions after you have had more time to play.

Peter

Last changed by Scenestealer on 10/17/2019, 7:26 PM, changed a total of 1 times.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

CubeAce wrote on 10/18/2019, 3:26 AM

@Scenestealer

@browj2

Even if I play back something after rendering in the timeline, if the graphics are complex enough, I find it still jitters a lot. Even while using the scroll wheel, while the background clip may appear to be running as expected, the graphics just don't render quickly enough to be visible. The finished export render though is perfectly OK.

The only way around this I have found is to render the graphics separately and then re-import as a video file. It's useful to do if you need to repeat a graphic design for multiple projects anyway.

I think the more you try to do creatively, the more stress you put on the system, but because the effort and end result is so pleasing to the eye and worthwhile, we tend to keep on pushing what our systems are capable of.

At some point we are bound to hit the limits of what is possible and impacts on the performance of the program.

I think that is human nature.

Last changed by CubeAce on 10/18/2019, 3:28 AM, changed a total of 2 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Emillo wrote on 10/18/2019, 10:27 AM

 

@Scenestealer

@Emillo @browj2

I notice you are both on MEP2019 which does not have the new Infusion Engine

I'm wondering because I bought the MEP2019 version, but because of all these attempts to improve the program, I was forced few times to download and install this software again. What does it look like if I downloaded MEP2020 'TRIAL' and activated it with my serial number? Does the version 19 (see picture) mean it is MEP2020?

CubeAce wrote on 10/18/2019, 4:16 PM

@Emillo

That is the current version of MEP.

Last changed by CubeAce on 10/18/2019, 4:17 PM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Scenestealer wrote on 10/18/2019, 4:58 PM

@Emillo

I made an assumption that you were on MEP2019 based on the splash screen when you started the program in your first posting's video. I take it you have been on 2020 through out this discussion then?

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

browj2 wrote on 10/18/2019, 5:44 PM

@Emillo

Hi,

About the version; you are on a 1 year update service during which you get updates and any new versions of MEP. So if you are still within the 1 year since you last paid, you can update, which in the case of 2019 you can get 2020 simply by updating (and downloading and installing everything again under Help, Install extra content). Look at your account to see when the update service expires, and also note what Update Service means.

John CB

Last changed by browj2 on 10/18/2019, 5:45 PM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

Emillo wrote on 10/18/2019, 5:47 PM

@Emillo

I made an assumption that you were on MEP2019 based on the splash screen when you started the program in your first posting's video. I take it you have been on 2020 through out this discussion then?

Yes writing the first post here, I already had MEP2020 and you are right, in the first post the video is made on an older version, made about a year ago so it could actually be misleading.  But it's clarified now - thanks.

Scenestealer wrote on 10/18/2019, 5:59 PM

@browj2

which in the case of 2019 you can get 2020 simply by updating (and downloading and installing everything again under Help, Install extra content).

I think 2020 copies all the extra content over from 2019 to a new Public folder for you, just like VPX10 to VPX11.

Last changed by Scenestealer on 10/19/2019, 4:56 AM, changed a total of 1 times.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.